Ambient Digital Scribes Populating Clinical Notes

NCT06519123 | Completed DMC

• 1 other identifier: Pro00116295
• Study Type: interventional
• Target: 261
• Locations: 1 country
• Sites: 1

Brief Summary

The purpose of this study is to assess the impact of Ambient Digital Scribes that will automatically record clinical encounters and use AI technology to populate clinical notes. The investigators expect that when clinicians do not need to either write notes during the clinical encounter and can instead face patients when talking, several effects could result, including 1) patients report higher satisfaction with the visit 2) clinicians report less burnout, and 3) clinician-patient communication includes more evidence-based tools that indicate high quality communication.

Conditions

Patient Satisfaction; Clinician Satisfaction

Keywords

Ambient Digital Scribes; AI; Communication

Outcome Measures

Primary Outcomes (2)

• Patient-perceived clinician empathy

  Patient perceived empathy will be assessed via post doctor appointment administered survey.

  through study completion, an average of 2 months

• Patient Satisfaction

  Patient satisfaction will be assessed via post doctor appointment administered survey.

  through study completion, an average of 2 months

Secondary Outcomes (2)

• Clinician Satisfaction as measured by level of burnout

  through study completion, an average of 2 months

• Clinician Communication

  through study completion, an average of 2 months

Study Arms (1)

Study population - Clinicians and Patients

EXPERIMENTAL

Clinicians will audio record 4 patient encounters on two separate days each (240 encounters).

Other: Ambient Digital Scribes

Interventions

Ambient Digital Scribes OTHER

AI technology used to populate clinical notes.

Study population - Clinicians and Patients

Eligibility Criteria

• Age: 18 Years+
• Sex: all
• Healthy Volunteers: Yes
• Age Groups: Adult (18-64), Older Adult (65+)

You may qualify if:

• years or older
• able to speak and read English

You may not qualify if:

• unable to speak and read English
• delivering care in a clinic in which Ambient Digital Scribes are being employed
• not delivering care in a clinic in which Ambient Digital Scribes are being employed

Sponsors & Collaborators

• Duke University: lead

Study Sites (1)

Duke University Health System

Durham, North Carolina, 27710, United States

Location

MeSH Terms

Conditions

Patient Satisfaction; Communication

Condition Hierarchy (Ancestors)

Treatment Adherence and Compliance; Health Behavior; Behavior

Study Design

• Study Type: interventional
• Phase: not applicable
• Allocation: NA
• Masking: NONE
• Purpose: HEALTH SERVICES RESEARCH
• Intervention Model: SINGLE GROUP
• Sponsor Type: OTHER
• Responsible Party: SPONSOR

Study Record Dates

• First Submitted: July 19, 2024
• First Posted: July 25, 2024
• Study Start: September 19, 2024
• Primary Completion: January 30, 2025
• Study Completion: January 30, 2025
• Last Updated: February 14, 2025

Record last verified: 2024-09

Data Sharing

• IPD Sharing: Will not share

Locations

US (1)