The Effect of Smartphone-Based Recording Offer on Patient Satisfaction in Orthopedic Care

NCT06998212 | Not Yet Recruiting DMC

• 1 other identifier: 2327150-1
• Study Type: interventional
• Target: 972
• Locations: 1 country
• Sites: 1

Brief Summary

The purpose of this study is to determine patient satisfaction with orthopedic preoperative encounter based on offer to record the encounter on patient personal smartphone.

Conditions

Patient Satisfaction

Keywords

Satisfaction; Smartphone; Recording; Record; Preop; Preoperative; Orthopedic

Outcome Measures

Primary Outcomes (1)

• Patient satisfaction with preoperative orthopedic encounter

  Measured via survey response

  From enrollment to survey completion

Secondary Outcomes (2)

• Patient survey responses including if patient recorded visit, reason for recording visit, preference for recording visit

  From enrollment to survey completion

• If satisfaction varies by demographic factors (age, race, ethnicity, sex) or by type of procedure that the preop is for

  Through study completion, average 1 year

Study Arms (2)

Offer to record the encounter on patient smartphone

EXPERIMENTAL

Behavioral: Offer to record encounter

No offer to record the encounter on patient smartphone

NO INTERVENTION

Interventions

Offer to record encounter BEHAVIORAL

Patient will be given the option to record their clinical encounter on their personal smartphone

Offer to record the encounter on patient smartphone

Eligibility Criteria

• Sex: all
• Healthy Volunteers: Yes
• Age Groups: Child (0-17), Adult (18-64), Older Adult (65+)

You may qualify if:

• All patients presenting to RUHS for preoperative orthopedic evaluation

You may not qualify if:

• Patients without smartphones

Sponsors & Collaborators

• Blake Han: lead
• Riverside University Health System Medical Center: collaborator

Study Sites (1)

Riverside University Health System

Moreno Valley, California, 92553, United States

Location

Related Publications (5)

• Norgaard B, Kofoed PE, Ohm Kyvik K, Ammentorp J. Communication skills training for health care professionals improves the adult orthopaedic patient's experience of quality of care. Scand J Caring Sci. 2012 Dec;26(4):698-704. doi: 10.1111/j.1471-6712.2012.00982.x. Epub 2012 Mar 16.

  PMID: 22420418 BACKGROUND

• Meakin R, Weinman J. The 'Medical Interview Satisfaction Scale' (MISS-21) adapted for British general practice. Fam Pract. 2002 Jun;19(3):257-63. doi: 10.1093/fampra/19.3.257.

  PMID: 11978716 BACKGROUND

• Koh TH, Butow PN, Coory M, Budge D, Collie LA, Whitehall J, Tattersall MH. Provision of taped conversations with neonatologists to mothers of babies in intensive care: randomised controlled trial. BMJ. 2007 Jan 6;334(7583):28. doi: 10.1136/bmj.39017.675648.BE. Epub 2006 Dec 1.

  PMID: 17142256 BACKGROUND

• Wolderslund M, Kofoed PE, Holst R, Axboe M, Ammentorp J. Digital audio recordings improve the outcomes of patient consultations: A randomised cluster trial. Patient Educ Couns. 2017 Feb;100(2):242-249. doi: 10.1016/j.pec.2016.08.029. Epub 2016 Aug 29.

  PMID: 27593087 BACKGROUND

• Elwyn G, Barr PJ, Grande SW. Patients recording clinical encounters: a path to empowerment? Assessment by mixed methods. BMJ Open. 2015 Aug 11;5(8):e008566. doi: 10.1136/bmjopen-2015-008566.

  PMID: 26264274 BACKGROUND

MeSH Terms

Conditions

Patient Satisfaction; Personal Satisfaction

Condition Hierarchy (Ancestors)

Treatment Adherence and Compliance; Health Behavior; Behavior

Central Study Contacts

Blake Han, BA

CONTACT

17143518083; blakehanruhs@gmail.com

Study Design

• Study Type: interventional
• Phase: not applicable
• Allocation: RANDOMIZED
• Masking: NONE
• Purpose: SUPPORTIVE CARE
• Intervention Model: PARALLEL
• Sponsor Type: OTHER
• Responsible Party: SPONSOR INVESTIGATOR
• PI Title: Research Coordinator

Study Record Dates

• First Submitted: May 19, 2025
• First Posted: May 31, 2025
• Study Start: June 1, 2025
• Primary Completion (Estimated): May 31, 2026
• Study Completion (Estimated): July 1, 2026
• Last Updated: May 31, 2025

Record last verified: 2025-05

Data Sharing

• IPD Sharing: Will share
• Shared Documents: STUDY PROTOCOL, ICF
• Access Criteria: No plans to share data at this time.

Locations

US (1)