Developing and Testing a Method for Engagement in Research Using WhatsApp
WI-CARE
WICARE: WhatsApp Immigrant-Centered Research Engagement
2 other identifiers
interventional
300
1 country
1
Brief Summary
African immigrants are underrepresented in health research in the United States. Barriers to research participation may include limited access to culturally and linguistically appropriate information, concerns about privacy, distrust of research institutions, stigma, and difficulty participating in traditional in-person activities. WhatsApp is commonly used within African immigrant communities, but there is limited evidence about how it can support meaningful engagement throughout the research process. This study will develop and test the WhatsApp Immigrant-Centered Research Engagement (WI-CARE) protocol. WI-CARE will provide researchers and community partners with structured guidance for using WhatsApp to engage African immigrants in research planning, recruitment, data collection, interpretation, and dissemination. The study has three aims. First, the research team will conduct surveys and focus groups to identify the WhatsApp features and engagement practices that facilitate or hinder participation in research. Second, the study team and African immigrant partners will use these findings to develop and refine the WI-CARE protocol. Third, the protocol will be tested through structured scenarios that simulate activities conducted during different stages of research. Participants will provide feedback about the acceptability, usability, feasibility, cultural relevance, privacy, trustworthiness, and quality of engagement supported by WI-CARE. The study will include adult African immigrants living in Connecticut, Maine, Massachusetts, Minnesota, Pennsylvania, and Rhode Island. Findings will be used to refine WI-CARE and inform the use of digital platforms to support equitable engagement of African immigrant communities in health research.
Trial Health
Trial Health Score
Automated assessment based on enrollment pace, timeline, and geographic reach
participants targeted
Target at P75+ for not_applicable
Started Dec 2026
Typical duration for not_applicable
1 active site
Health score is calculated from publicly available data and should be used for screening purposes only.
Trial Relationships
Click on a node to explore related trials.
Study Timeline
Key milestones and dates
First Submitted
Initial submission to the registry
September 10, 2026
CompletedFirst Posted
Study publicly available on registry
September 18, 2026
CompletedStudy Start
First participant enrolled
December 1, 2026
ExpectedPrimary Completion
Last participant's last visit for primary outcome
July 30, 2028
Study Completion
Last participant's last visit for all outcomes
May 30, 2029
September 18, 2026
September 1, 2026
1.7 years
September 10, 2026
September 10, 2026
Conditions
Keywords
Outcome Measures
Primary Outcomes (2)
Quality of Research Engagement
Participant-reported quality of engagement will be assessed using the 22-item Patient Engagement in Research Scale (PEIRS-22). Item responses will be scored according to the PEIRS-22 scoring guidance. Higher scores indicate greater perceived quality of engagement.
6 months
Engagement Context
Engagement context will be assessed using survey items based on the Unified Theory of Acceptance and Use of Technology. Separate scores will be calculated for performance expectancy, effort expectancy, social influence, facilitating conditions, behavioral intention, and use behavior. These constructs assess the acceptability, usability, feasibility, and perceived effectiveness of WI-CARE. Each construct will be scored according to the final survey scoring procedures, with higher scores indicating a more favorable assessment of WI-CARE.
12 months
Secondary Outcomes (7)
WI-CARE Acceptability
6 months
WI-CARE Usability
6 months
Scenario Participation Rate
6 months
Scenario Task Completion Rate
At the completion of each scenario, up to approximately 6 months after enrollment
Participant Retention Rate
At the end of the WI-CARE pilot, approximately 6 months after enrollment
- +2 more secondary outcomes
Study Arms (1)
WI-CARE Protocol
EXPERIMENTALParticipants will join the centralized WI-CARE WhatsApp Community and receive structured onboarding, communication, privacy, facilitation, and research-engagement procedures. Participants will be invited to take part in six scenarios representing activities across the research lifecycle. Scenario participation will be based on participants' interests and availability. All participants will be considered part of the same study arm.
Interventions
WI-CARE is a culturally and linguistically tailored protocol for engaging African immigrants in research through WhatsApp. The protocol provides structured procedures for onboarding and informed consent, communication, privacy and confidentiality, facilitation, technical support, and participation in research activities. Trained facilitators will use WI-CARE to guide participants through scenarios representing research planning, recruitment, data collection, interpretation of findings, and dissemination. Participants may communicate through text, voice notes, audio or video calls, surveys, polls, group discussions, and multimedia features. Participants will provide feedback on the clarity, accessibility, cultural relevance, acceptability, usability, and trustworthiness of the engagement process.
Eligibility Criteria
You may qualify if:
- Aim 1 survey and focus group participants:
- Aged 18 years or older
- Born in a sub-Saharan African country
- Currently residing in the United States
- Able to read and speak English, French, or Kiswahili
- Able and willing to provide informed consent
- Aim 2 expert panel participants:
- Aged 18 years or older
- Currently residing in the United States
- Able to read and speak English, French, or Kiswahili
- Able and willing to provide informed consent
- Has relevant knowledge, professional experience, or lived experience related to African immigrant health or digital research engagement
- Aim 3 pilot participants:
- Aged 18 years or older
- Born in a sub-Saharan African country
- +5 more criteria
You may not qualify if:
- Younger than 18 years of age
- Unable or unwilling to provide informed consent
- Does not meet the eligibility requirements for the applicable study component
Contact the study team to confirm eligibility.
Sponsors & Collaborators
Study Sites (1)
Multicultural AIDS Coalition
Boston, Massachusetts, 02130, United States
Related Publications (2)
Aidoo-Frimpong G, Turner D, Collins RL, Ajiboye W, Agbemenu K, Nelson LE. WhatsApp-propriate? Exploring "WhatsApp" as a Tool for Research Among Ghanaian Immigrants in the United States. J Racial Ethn Health Disparities. 2024 Aug;11(4):1956-1963. doi: 10.1007/s40615-023-01664-9. Epub 2023 Jun 7.
PMID: 37285049BACKGROUNDAkyirem S, Ekpor E, Aidoo-Frimpong GA, Salifu Y, Nelson LE. Online interviews for qualitative health research in Africa: a scoping review. Int Health. 2024 Jan 2;16(1):4-13. doi: 10.1093/inthealth/ihad010.
PMID: 36786169BACKGROUND
Related Links
MeSH Terms
Conditions
Condition Hierarchy (Ancestors)
Study Officials
- PRINCIPAL INVESTIGATOR
Gloria AIDOO-FRIMPONG, PhD, MPH, MA
University at Buffalo
Central Study Contacts
Study Design
- Study Type
- interventional
- Phase
- not applicable
- Allocation
- NA
- Masking
- NONE
- Purpose
- OTHER
- Intervention Model
- SINGLE GROUP
- Sponsor Type
- OTHER
- Responsible Party
- PRINCIPAL INVESTIGATOR
- PI Title
- Assistant Professor
Study Record Dates
First Submitted
September 10, 2026
First Posted
September 18, 2026
Study Start (Estimated)
December 1, 2026
Primary Completion (Estimated)
July 30, 2028
Study Completion (Estimated)
May 30, 2029
Last Updated
September 18, 2026
Record last verified: 2026-09
Data Sharing
- IPD Sharing
- Will not share
Individual participant data will not be shared with researchers outside the study team. The study includes qualitative data, WhatsApp engagement data, and information from members of relatively small and connected African immigrant communities. Even after removing direct identifiers, combining participants' demographic characteristics, migration histories, geographic locations, and narrative responses may create a risk of re-identification.