Patient-Clinician Communication Skill Training: A Mobile Education Initiative

NCT05100979 | Completed

• 1 other identifier: PRO00040976
• Study Type: interventional
• Target: 37
• Locations: 1 country
• Sites: 1

Brief Summary

This study is a pilot test of The Art of Medicine Series, a smartphone-based educational tool to improve clinician-patient communication. Investigators will enroll clinicians (residents, fellows, attending physicians) and family caregivers (most often parents) from the Children's Wisconsin neonatal intensive care unit (NICU). Participants will then receive a series of links to short, animated videos sent to their phone by text message. Each video teaches best-practice communication techniques such as how patients can prompt teach back and how clinicians can avoid biased phrasing in delivering news. Over the 4-week intervention (the length of resident's rotation), clinicians will receive 15 videos and patients will receive 8 videos. Communication skills of clinicians and patients will be assessed pre and post intervention using validated measures and participants' engagement with the videos will be tracked with software in the website.

Conditions

Communication; Patient Engagement

Keywords

mobile health; medical education; patient-clinician communication

Outcome Measures

Primary Outcomes (2)

• Clinician communication skills

  Clinician communication skills are primarily measured using the validated Gap Kalamazoo Communication Skills Self-Assessment.

  Assessed at 4 weeks

• Patient communication skills

  Patient (family caregiver) communication skills are primarily measured using the • Perceived Self-Efficacy in Patient-Physician Interactions (PEPPI).

  Assessed at 4 weeks

Secondary Outcomes (1)

• Participant engagement with videos

  Collected at 4 weeks

Study Arms (1)

Art of Medicine Series

EXPERIMENTAL

Participants receiving the Art of Medicine Series will be sent text messages throughout the 4 week study intervention period. Each text message contains a link to a short, animated video teaching an evidence-based communication technique.

Other: The Art of Medicine Series

Interventions

The Art of Medicine Series OTHER

The Art of Medicine Series is a smartphone-based educational tool focused on teaching communication strategies to clinicians and patients.

Art of Medicine Series

Eligibility Criteria

• Age: 18 Years+
• Sex: all
• Healthy Volunteers: Yes
• Age Groups: Adult (18-64), Older Adult (65+)

You may qualify if:

• A resident, fellow, or attending physician
• On Team A rotation in the neonatal intensive care unit (NICU) of Children's Wisconsin.
• A parent, grandparent, or other identified caregiver of a child on Team A of the NICU at Children's Wisconsin
• Expected to stay in the NICU for a further 3 weeks
• Have not previously participated in the study
• Are 18 years of age or older
• Able to speak and understand English.

Sponsors & Collaborators

• Medical College of Wisconsin: lead

Study Sites (1)

Children's Wisconsin

Milwaukee, Wisconsin, 53226, United States

Location

MeSH Terms

Conditions

Communication; Patient Participation

Condition Hierarchy (Ancestors)

Behavior; Patient Acceptance of Health Care; Treatment Adherence and Compliance; Health Behavior

Study Design

• Study Type: interventional
• Phase: not applicable
• Allocation: NA
• Masking: NONE
• Purpose: HEALTH SERVICES RESEARCH
• Intervention Model: SINGLE GROUP
• Sponsor Type: OTHER
• Responsible Party: PRINCIPAL INVESTIGATOR
• PI Title: Professor of Pediatrics

Study Record Dates

• First Submitted: October 7, 2021
• First Posted: October 29, 2021
• Study Start: October 24, 2022
• Primary Completion: August 8, 2023
• Study Completion: October 7, 2023
• Last Updated: November 18, 2023

Record last verified: 2023-11

Data Sharing

• IPD Sharing: Will not share

Locations

US (1)