Communication Skill Training Program for Occupational Therapy Interns
COPE
Development and Evaluation of a Communication Skill Training Program for Occupational Therapy Interns
1 other identifier
interventional
216
1 country
1
Brief Summary
Effective communication is one of important skills in occupational therapy (OT) practice, affecting the effectiveness and quality of therapy. Although there are only a few courses on communication skills related to OT, there is a lack of a complete, suitable, and evidence-based OT communication skills teaching programs that can effectively improve the interns' communication skills. The purpose of the study is to develop a communication skills training program for occupational therapy interns in physical dysfunction practice (COPE), and examine the effectiveness of COPE.
Trial Health
Trial Health Score
Automated assessment based on enrollment pace, timeline, and geographic reach
participants targeted
Target at P75+ for not_applicable
Started Oct 2020
Longer than P75 for not_applicable
1 active site
Health score is calculated from publicly available data and should be used for screening purposes only.
Trial Relationships
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Study Timeline
Key milestones and dates
Study Start
First participant enrolled
October 23, 2020
CompletedFirst Submitted
Initial submission to the registry
June 16, 2022
CompletedFirst Posted
Study publicly available on registry
June 27, 2022
CompletedPrimary Completion
Last participant's last visit for primary outcome
June 30, 2025
CompletedStudy Completion
Last participant's last visit for all outcomes
December 30, 2025
CompletedJune 27, 2022
June 1, 2022
4.7 years
June 16, 2022
June 22, 2022
Conditions
Keywords
Outcome Measures
Primary Outcomes (1)
Experts assessed interns' communication skills:Gap-Kalamazoo Communication Skills Assessment Forms (GKCSAF)-Faculty version
The experts will use the questionnaire named GKCSAF (faculty version) to assess interns' communication skills via verbatim draft of the audio-recording. The GKCSAF contains 9 items: build a relationship, open the discussion, gather information, understand the patients' perspective, share information, reach agreement, provide closure, demonstrate empathy, and communicate accurate information. Each item is rated on a 5-point Likert-type scale. The total score ranges from 5 to 45. The higher scores indicate better communication skills.
during procedure
Secondary Outcomes (3)
Patients or caregivers assessed interns' communication skills:Gap-Kalamazoo Communication Skills Assessment Forms (GKCSAF)-patient/caregiver version
during procedure
Interns self-reported communication skills:Gap-Kalamazoo Communication Skills Assessment Forms (GKCSAF)-self-assessment version
during procedure
Patients' engagements in occupational therapy:Occupational Therapy Engagement Scale (OTES)
during procedure
Study Arms (2)
Experiment group
EXPERIMENTALinterns in the experiment group receive COPE during their internship.
Control group
NO INTERVENTIONinterns in the control group do not receive any specific communication training during their internship.
Interventions
The experimental group receives the COPE during their internships. The COPE consists of two part: (1) communication skills teaching and simulation practice; (2) clinical communication teaching: record the clinical treatment process of the interns and turn them into verbatim drafts. Experts then complied the strengths and weaknesses of the interns' communication skills based on the verbatim manuscripts and gave feedback on the interns' communication skills. The interns in the experimental group will participate 1 time of the communication skills teaching and simulation practice, and 3 times of the clinical communication teaching in three months.
Eligibility Criteria
You may qualify if:
- \[interns\]
- age ≥ 20 years
- an intern of occupational therapy
- \[patients\]
- age ≥ 20 years
- enable to communicate with the others
You may not qualify if:
- \[interns\]
- unwilling to be recorded
- \[patients\]
- have communication barriers
- unwilling to be recorded
Contact the study team to confirm eligibility.
Sponsors & Collaborators
Study Sites (1)
National Taiwan University Hospital
Taipei, 100, Taiwan
Related Publications (3)
Calhoun AW, Rider EA, Peterson E, Meyer EC. Multi-rater feedback with gap analysis: an innovative means to assess communication skill and self-insight. Patient Educ Couns. 2010 Sep;80(3):321-6. doi: 10.1016/j.pec.2010.06.027. Epub 2010 Jul 17.
PMID: 20638814BACKGROUNDPeterson EB, Calhoun AW, Rider EA. The reliability of a modified Kalamazoo Consensus Statement Checklist for assessing the communication skills of multidisciplinary clinicians in the simulated environment. Patient Educ Couns. 2014 Sep;96(3):411-8. doi: 10.1016/j.pec.2014.07.013. Epub 2014 Jul 19.
PMID: 25103180BACKGROUNDWu TY, Lien BY, Lequerica AH, Lu WS, Hsieh CL. Development and Validation of the Occupational Therapy Engagement Scale for Patients with Stroke. Occup Ther Int. 2019 Mar 6;2019:3164254. doi: 10.1155/2019/3164254. eCollection 2019.
PMID: 30962799BACKGROUND
Central Study Contacts
Study Design
- Study Type
- interventional
- Phase
- not applicable
- Allocation
- NON RANDOMIZED
- Masking
- SINGLE
- Who Masked
- OUTCOMES ASSESSOR
- Purpose
- OTHER
- Intervention Model
- PARALLEL
- Sponsor Type
- OTHER
- Responsible Party
- SPONSOR
Study Record Dates
First Submitted
June 16, 2022
First Posted
June 27, 2022
Study Start
October 23, 2020
Primary Completion
June 30, 2025
Study Completion
December 30, 2025
Last Updated
June 27, 2022
Record last verified: 2022-06