The Effect of Motivational Messages on Emergency Nurses

NCT05158504 | Completed Results

• 1 other identifier: SBU-HAMIDIYE-KARTAL-00001-2021
• Study Type: interventional
• Target: 65
• Locations: 1 country
• Sites: 1

Brief Summary

Aim and objectives: The aim of this study is to examine the effect of motivational notifications applied to emergency nurses on job satisfaction, compassion fatigue and communication skills during the COVID-19 pandemic. Background: Emergency room nurses working on the front lines during the COVID-19 pandemic; many factors such as excessive workload, prolonged working hours, threat of infection, death of the patients they care for have caused them to experience physical, social and psychological problems. Design: It is a randomized controlled, open-label study. Methods: This study was carried out with a total of 60 nurses working in the emergency units of two training and research hospitals in Istanbul. Participants were divided into motivational group and control group. Motivational notifications were sent via Short Message Service (SMS) to the mobile phones of the participants in the motivational group (n=30) for 21 days. No motivational notification was sent to the control group (n=30) during this process. Data were obtained with the Individual Introduction Form, Job Satisfaction, Compassion Fatigue and Communication Skills Scale.

Conditions

Satisfaction; Compassion Fatigue; Communication, Social

Outcome Measures

Primary Outcomes (3)

• Job Satisfaction-Short Scale

  Job satisfaction scale is in a 5-point Likert type and is graded as (1- Absolutely disagree and 5-Absolutely agree). Scoring of the scale is calculated as a minimum of 1 and a maximum of 5 points, and the average of 5 related items is taken. The lowest score that can be obtained from the scale is 5 and the highest score is 25. Accordingly, the decrease in the average score of the participants indicates that job satisfaction decreases; an increase in the average score indicates an increase in job satisfaction.

  Baseline and after 3 weeks

• Compassion Fatigue-Short Scale

  The scale aims to measure secondary trauma and occupational burnout. Items are rated on a 10-point Likert-type scale ranging from rarely/never (1) to very often (10). The total possible score ranges from 13 to 130, with higher scores representing a higher level of compassion fatigue.

  Baseline and after 3 weeks

• Communication Skills Scale

  This scale was developed to determine how people evaluate their own communication skills. It consists of 25 items on a 5-point Likert-type scale ranging from always (1) to never (5). The scale yields a score ranging from 25 to 125. High scores reflect a positive perception of the person's communication skills.

  Baseline and after 3 weeks

Study Arms (2)

Motivation

EXPERIMENTAL

Motivational notifications were sent to the nurses in the motivational group (n=30) via SMS messages to their mobile phones at 07.00, 12.00 and 16.00 for 21 days. Like a good morning message that allows you to start the day with a beautiful energy (Example: Thank you for the hard and selfless work you do every day. We love and appreciate angels like you and you. Good morning). Motivational notifications sent to the participants were prepared each day to be different from the previous day. Data were obtained with the Individual Introduction Form, Job Satisfaction, Compassion Fatigue and Communication Skills Scale.

Other: Motivation

Control

NO INTERVENTION

Motivational notifications were not sent to the nurses in the control group (n=30) and they continued their routine work in the emergency room. only pretest and posttest were applied. Data were obtained with the Individual Introduction Form, Job Satisfaction, Compassion Fatigue and Communication Skills Scale.

Interventions

Motivation OTHER

Motivational notifications were sent via SMS message to the nurses in the motivation group (n=30) at 07.00, 12.00 and 16.00 for 21 days.

Motivation

Eligibility Criteria

• Age: 18 Years - 50 Years
• Sex: all
• Healthy Volunteers: Yes
• Age Groups: Adult (18-64)

Sponsors & Collaborators

• Istanbul Saglik Bilimleri University: lead

Study Sites (1)

Hilal KARTAL

Istanbul, Beylikdüzü, Turkey (Türkiye)

Location

MeSH Terms

Conditions

Personal Satisfaction; Compassion Fatigue; Communication

Interventions

Information Motivation Behavioral Skills Model

Condition Hierarchy (Ancestors)

Behavior; Mental Fatigue; Fatigue; Signs and Symptoms; Pathological Conditions, Signs and Symptoms; Behavioral Symptoms; Occupational Stress; Stress, Psychological

Intervention Hierarchy (Ancestors)

Models, Psychological; Models, Theoretical; Investigative Techniques

Limitations and Caveats

Our results are limited to the participants in this study, and cannot be generalized to all nurses working in emergency units during the COVID-19 pandemic. The study spanned a relatively brief period, and messages have a short-term effect. Therefore, long-term studies with larger sample groups are needed to determine the long-term effectiveness of motivational messages. The participants could not be blinded due to the study design, and demoralization could limit the validity of the results

Results Point of Contact

• Title: HKARTAL
• Organization: IstanbulSBU

kartal_hilal@yahoo.com

05378870982

Publication Agreements

• PI is Sponsor Employee: No
• Restrictive Agreement: No

Study Design

• Study Type: interventional
• Phase: not applicable
• Allocation: RANDOMIZED
• Masking: NONE
• Purpose: PREVENTION
• Intervention Model: PARALLEL
• Sponsor Type: OTHER
• Responsible Party: PRINCIPAL INVESTIGATOR
• PI Title: PhD student

Study Record Dates

• First Submitted: November 15, 2021
• First Posted: December 15, 2021
• Study Start: August 2, 2021
• Primary Completion: August 30, 2021
• Study Completion: August 31, 2021
• Last Updated: February 4, 2025
• Results First Posted: February 4, 2025

Record last verified: 2025-02

Data Sharing

• IPD Sharing: Will not share

Locations

TU (1)