The Development of Patient Experience With Nursing Care Scale

NCT04999033 | Unknown

• 1 other identifier: B2020-074R
• Study Type: observational
• Target: 1,000
• Locations: 1 country
• Sites: 1

Brief Summary

Nurses are a vital and central part of the health care system, accounting for nearly half of the global health workforce and spending more time with patients than any other medical professionals. Patient experience with nursing care, as a process indicator, reflects the interpersonal aspects of care received and has an important impact on overall experience and satisfaction with hospital care. The results of the previous study showed that the most important predictor of patient satisfaction with hospitals was patient experiences with nursing care. Since nurses are so deeply and widely involved in patients' care, an instrument with a clear conception definition, systematically developed and psychometrically validated will be extremely valuable in measuring patient experience with nursing care, so as to collect and analyze patient feedback toward nursing services, and push the quality improvement according to the preferences, needs and values of the healthcare recipients. This study, therefore, aimed to develop construct and validate a comprehensive and internally consistent instrument to measure patient experience with nursing care in the Chinese hospital setting.

Conditions

Patient Experience; Nurse-Patient Relations

Keywords

patient experience; nursing care; scale

Outcome Measures

Primary Outcomes (1)

• patient experience with nursing care

  how often patient experience with each nursing service by using a Likert-type scale ranging from 1 (never) to 5 (always). For each item, the patients will be offered the option of indicating whether it is not relevant.

  September. 2021

Secondary Outcomes (1)

• patient satisfaction with nursing care

  September. 2021

Study Arms (1)

Inpatient

This study is a cross-sectional study and no intervention will be involved

Other: no intervention

Interventions

no intervention OTHER

This is a cross-sectional study, and no intervention will be included

Inpatient

Eligibility Criteria

• Age: 18 Years - 80 Years
• Sex: all
• Healthy Volunteers: No
• Age Groups: Adult (18-64), Older Adult (65+)
• Sampling Method: Non-Probability Sample

Study Population

Eligible inpatients will be invited to participate the study. For anonymity, participants will be are identified with the letter P followed by a number

You may qualify if:

• had been hospitalized for 2 days or more;
• able to speak and understand Chinese.

You may not qualify if:

• patients with cognitive impairment.

Sponsors & Collaborators

• Shanghai Zhongshan Hospital: lead

Study Sites (1)

180 Fenglin Road

Shanghai, 200032, China

Location

Central Study Contacts

Yuxia Zhang

CONTACT

13816881925; zhang.yx@aliyun.com

Study Design

• Study Type: observational
• Observational Model: OTHER
• Time Perspective: CROSS SECTIONAL
• Sponsor Type: OTHER
• Responsible Party: SPONSOR

Study Record Dates

• First Submitted: August 8, 2021
• First Posted: August 10, 2021
• Study Start: August 1, 2021
• Primary Completion: December 1, 2021
• Study Completion: March 1, 2022
• Last Updated: August 10, 2021

Record last verified: 2021-08

Data Sharing

• IPD Sharing: Will share
• Shared Documents: STUDY PROTOCOL, SAP, ICF, CSR, ANALYTIC CODE

Locations

CN (1)