Comparison of SMS, IVR, and CATI Surveys in Colombia

NCT04506931 | Completed

• 1 other identifier: 00007318 - xyz
• Study Type: interventional
• Target: 5,676
• Locations: 1 country
• Sites: 1

Brief Summary

The objective of the study is to adapt and assess the feasibility, quality, and validity of short message service or 'text message' (SMS), interactive voice response (IVR), and computer assisted telephone interviews (CATI) for collecting information on noncommunicable disease (NCD) risk factors

Conditions

Surveys and Questionnaires; Noncommunicable Diseases

Keywords

mobile phone surveys; interactive voice response; computer assisted telephone interview; short message service; non-communicable diseases

Outcome Measures

Primary Outcomes (2)

• Cooperation Rate #1

  As defined by American Association for Public Opinion Research, cooperation rate is defined as I/(I+P+R) where I is the number of participants with complete interviews, P is the number of participants with partial interviews, and R is the number of participants with refusals and breakoffs.

  Through study completion, an average of one month

• Response Rate #4

  As defined by American Association for Public Opinion Research, response rate is defined as (I+P)/(I+P+R+eU) where I is the number of participants with complete interviews, P is the number of participants with partial interviews, R is the number of participants with refusals and breakoffs, and eU is the estimated eligible proportion of unknowns

  Through study completion, an average of one month

Secondary Outcomes (2)

• Refusal Rate #2

  Through study completion, an average of one month

• Contact Rate #2

  Through study completion, an average of one month

Study Arms (3)

Short Message Service (SMS) survey

EXPERIMENTAL

Participants will receive an SMS survey

Other: SMS Survey

Interactive Voice Response (IVR) survey

EXPERIMENTAL

Participants will receive an IVR survey

Other: IVR Survey

Computer Assisted Telephone Interviews (CATI) survey

EXPERIMENTAL

Participants will receive a CATI survey

Other: CATI Survey

Interventions

SMS Survey OTHER

Participants will receive a SMS survey

Short Message Service (SMS) survey

IVR Survey OTHER

Participants will receive an IVR survey

Interactive Voice Response (IVR) survey

CATI Survey OTHER

Participants will receive a CATI survey

Computer Assisted Telephone Interviews (CATI) survey

Eligibility Criteria

• Age: 18 Years+
• Sex: all
• Healthy Volunteers: Yes
• Age Groups: Adult (18-64), Older Adult (65+)

You may qualify if:

• Access to a mobile phone
• Greater or equal to 18 years of age
• In Colombia, conversant in the Spanish language

You may not qualify if:

• Less than 18 years of age

Sponsors & Collaborators

• Johns Hopkins Bloomberg School of Public Health: lead
• Pontificia Universidad Javeriana: collaborator

Study Sites (1)

Pontificia Universidad Javeriana

Bogotá, Colombia

Location

Related Publications (4)

• Gibson DG, Pariyo GW, Wosu AC, Greenleaf AR, Ali J, Ahmed S, Labrique AB, Islam K, Masanja H, Rutebemberwa E, Hyder AA. Evaluation of Mechanisms to Improve Performance of Mobile Phone Surveys in Low- and Middle-Income Countries: Research Protocol. JMIR Res Protoc. 2017 May 5;6(5):e81. doi: 10.2196/resprot.7534.

  PMID: 28476729 BACKGROUND

• Gibson DG, Pereira A, Farrenkopf BA, Labrique AB, Pariyo GW, Hyder AA. Mobile Phone Surveys for Collecting Population-Level Estimates in Low- and Middle-Income Countries: A Literature Review. J Med Internet Res. 2017 May 5;19(5):e139. doi: 10.2196/jmir.7428.

  PMID: 28476725 BACKGROUND

• Gibson DG, Farrenkopf BA, Pereira A, Labrique AB, Pariyo GW. The Development of an Interactive Voice Response Survey for Noncommunicable Disease Risk Factor Estimation: Technical Assessment and Cognitive Testing. J Med Internet Res. 2017 May 5;19(5):e112. doi: 10.2196/jmir.7340.

  PMID: 28476724 BACKGROUND

• Hyder AA, Wosu AC, Gibson DG, Labrique AB, Ali J, Pariyo GW. Noncommunicable Disease Risk Factors and Mobile Phones: A Proposed Research Agenda. J Med Internet Res. 2017 May 5;19(5):e133. doi: 10.2196/jmir.7246.

  PMID: 28476722 BACKGROUND

MeSH Terms

Conditions

Noncommunicable Diseases

Condition Hierarchy (Ancestors)

Disease Attributes; Pathologic Processes; Pathological Conditions, Signs and Symptoms

Study Officials

• Dustin Gibson, PhD

  Johns Hopkins University Bloomberg School of Public Health

  PRINCIPAL INVESTIGATOR

• Angelica T Quinterro, PhD, MD, MSc

  Pontificia Universidad Javeriana

  PRINCIPAL INVESTIGATOR

Study Design

• Study Type: interventional
• Phase: not applicable
• Allocation: RANDOMIZED
• Masking: SINGLE
• Who Masked: OUTCOMES ASSESSOR
• Purpose: OTHER
• Intervention Model: PARALLEL
• Sponsor Type: OTHER
• Responsible Party: SPONSOR

Model Details: Participants were randomized to one of three mobile phone survey modalities: 1) SMS; 2) IVR; 3) CATI.

Study Record Dates

• First Submitted: August 7, 2020
• First Posted: August 10, 2020
• Study Start: January 15, 2021
• Primary Completion: April 30, 2021
• Study Completion: April 30, 2021
• Last Updated: April 26, 2022

Record last verified: 2022-04

Data Sharing

• IPD Sharing: Will not share

Locations

CO (1)