Videos and Questionnaires in Assessing Patient Perception of Physician's Compassion, Communication Skills, and Professionalism During Clinic Visits

NCT03856060 | Completed

• 3 other identifiers: 2018-1016NCI-2019-00508P30CA016672
• Study Type: interventional
• Target: 125
• Locations: 1 country
• Sites: 1

Brief Summary

This trial assesses patient perception of physician's compassion, communication skills, and professionalism during clinic visits through the use of videos and questionnaires.

Conditions

Advanced Malignant Neoplasm; Locally Advanced Malignant Neoplasm; Malignant Neoplasm; Metastatic Malignant Neoplasm; Recurrent Malignant Neoplasm

Outcome Measures

Primary Outcomes (1)

• Patients' perception of physicians' compassion after they watch the first video

  Quantified by the total score of ratings from a comprehensive 5-item tool which assesses dimensions such as warm/cold, pleasant/unpleasant, compassionate/distant, sensitive/insensitive, and caring/uncaring (ranging from 0 to 10 for each item, and from 0 to 50 for the total score). Physicians' compassion, communication skills and professionalism will be compared between standard electronic health record (EHR) and integrated EHR groups at the end of each video using a two-sample t-test or Wilcoxon rank-sum test when appropriate. The mixed model will be applied to further explore the patterns of physicians' compassion, communication skills and professionalism from both videos. Patients' preference of physician and perception of EHR will be compared between standard EHR and integrated EHR groups using Chi-squared test or Fisher's exact test when appropriate. Logistic regression model will also be employed.

  1 year" or "up to 24 weeks", "through study completion

Study Arms (2)

Group I (questionnaires, videos)

EXPERIMENTAL

Patients complete questionnaires and watch a video portraying a physician using a standard EHR and then another portraying a physician using an integrated model of EHR during communication over 35 minutes.

Other: Questionnaire Administration; Other: Video

Group II (video, questionnaire)

EXPERIMENTAL

Patients complete questionnaires and watch a video portraying a physician using an integrated model of EHR and then another portraying a physician using a standard EHR during communication over 35 minutes.

Other: Questionnaire Administration; Other: Video

Interventions

Questionnaire Administration OTHER

Complete questionnaires

Group I (questionnaires, videos); Group II (video, questionnaire)

Video OTHER

Watch videos of doctor and patient interaction in different settings

Group I (questionnaires, videos); Group II (video, questionnaire)

Eligibility Criteria

• Age: 18 Years+
• Sex: all
• Healthy Volunteers: No
• Age Groups: Adult (18-64), Older Adult (65+)

You may qualify if:

• Patients with a diagnosis of cancer either early disease or advanced cancer defined as locally advanced, recurrent or metastatic disease.
• Outpatients (either new referrals or follow-ups) seen in the Supportive Care Clinic.
• English speaking.
• Patients with normal cognitive status (Memorial Delirium Assessment Scale \[MDAS\] =\< 6/30) who can understand the nature and purpose of the study and have the ability to complete the consent process.

You may not qualify if:

• Patients who are experiencing severe symptom distress, including severe emotional distress and cognitive dysfunction, which may interfere with study participation. This will be measured by the Edmonton Symptom Assessment Scale (ESAS) and Memorial Delirium Assessment Scale (MDAS), and will be determined by the principal investigator and/or attending physician who is caring for the patient during that visit.

Sponsors & Collaborators

• M.D. Anderson Cancer Center: lead
• National Cancer Institute (NCI): collaborator

Study Sites (1)

M D Anderson Cancer Center

Houston, Texas, 77030, United States

Location

Related Links

• MD Anderson Cancer Center Website

MeSH Terms

Conditions

Neoplasms; Neoplasm Metastasis; Recurrence

Interventions

Videotape Recording

Condition Hierarchy (Ancestors)

Neoplastic Processes; Pathologic Processes; Pathological Conditions, Signs and Symptoms; Disease Attributes

Intervention Hierarchy (Ancestors)

Tape Recording; Audiovisual Aids; Educational Technology; Technology; Technology, Industry, and Agriculture; Television

Study Officials

• Ali Haider, MD

  M.D. Anderson Cancer Center

  PRINCIPAL INVESTIGATOR

Study Design

• Study Type: interventional
• Phase: not applicable
• Allocation: RANDOMIZED
• Masking: SINGLE
• Who Masked: PARTICIPANT
• Purpose: SUPPORTIVE CARE
• Intervention Model: PARALLEL
• Sponsor Type: OTHER
• Responsible Party: SPONSOR

Study Record Dates

• First Submitted: February 21, 2019
• First Posted: February 27, 2019
• Study Start: March 30, 2019
• Primary Completion: August 30, 2024
• Study Completion: August 30, 2024
• Last Updated: September 19, 2024

Record last verified: 2024-09

Locations

US (1)