NCT03715907

Brief Summary

This project seeks to understand how individuals respond to financial incentive programs for wellness care. In a randomized controlled trial among customers with care gaps, the investigators will experimentally compare the impacts of incentives for gap closure (gift cards), information on existing gaps (mailers), and no intervention. The research objectives are to assess how responsive individuals are to incentives for, and to information about, existing care gaps; and to assess spillovers from incentives onto other care. In addition, impacts on downstream utilization will be studied, which may be impacted if financial incentives are effective at increasing wellness visits.

Trial Health

87
On Track

Trial Health Score

Automated assessment based on enrollment pace, timeline, and geographic reach

Enrollment
8,042

participants targeted

Target at P75+ for not_applicable

Timeline
Completed

Started Aug 2018

Typical duration for not_applicable

Geographic Reach
1 country

1 active site

Status
completed

Health score is calculated from publicly available data and should be used for screening purposes only.

Trial Relationships

Click on a node to explore related trials.

Study Timeline

Key milestones and dates

Study Start

First participant enrolled

August 31, 2018

Completed
1 month until next milestone

First Submitted

Initial submission to the registry

October 11, 2018

Completed
12 days until next milestone

First Posted

Study publicly available on registry

October 23, 2018

Completed
1.2 years until next milestone

Primary Completion

Last participant's last visit for primary outcome

December 31, 2019

Completed
1.5 years until next milestone

Study Completion

Last participant's last visit for all outcomes

June 30, 2021

Completed
Last Updated

October 6, 2021

Status Verified

September 1, 2021

Enrollment Period

1.3 years

First QC Date

October 11, 2018

Last Update Submit

October 4, 2021

Conditions

Keywords

Professional Practice Gaps

Outcome Measures

Primary Outcomes (2)

  • Proportion of care gaps closed

    Care gap closure for all care gaps. A care gap is considered closed for an individual or dependent who had not received recommended care (i.e. who had a care gap) at the time of enrollment at the time they receive the recommended care. For example, if a dependent child has not received lead screening (LSC) at the time of enrollment, the LSC care gap is considered closed once the child receives a lead screening.

    6 months, from the date of randomization until end-of-year (i.e., December 31, 2018)

  • Proportion of care gaps closed

    Care gap closure for all care gaps. A care gap is considered closed for an individual or dependent who had not received recommended care (i.e. who had a care gap) at the time of enrollment at the time they receive the recommended care. For example, if a dependent child has not received lead screening (LSC) at the time of enrollment, the LSC care gap is considered closed once the child receives a lead screening.

    18 months, from the date of randomization until December 31, 2019

Secondary Outcomes (8)

  • Health care expenditure during study - Total claims

    6 months, from the date of randomization until end-of-year

  • Health care expenditure following study - Total claims

    12 months, from December 31 2018 - December 31 2019

  • Outpatient visits during study

    6 months, from the date of randomization until end-of-year

  • Outpatient visits following study

    12 months, from December 31 2018 - December 31 2019

  • Inpatient visits during study

    6 months, from the date of randomization until end-of-year

  • +3 more secondary outcomes

Study Arms (18)

Control: W34

NO INTERVENTION

Members receiving the Control intervention for the W34 (3- to 6-year-old well visit) gap will not receive a mailer.

Information only: W34

EXPERIMENTAL

Members receiving the Information Only intervention for the W34 care gap will receive a mailer informing them of that gap, but not of financial incentives for closing the care gap.

Behavioral: Information

Incentives: W34

EXPERIMENTAL

Informational W34 mailer and incentive to close gap

Behavioral: Financial IncentivesBehavioral: Information

Control: LSC

NO INTERVENTION

Members receiving the Control intervention for the LSC (lead screening in children) gap will not receive a mailer.

Information only: LSC

EXPERIMENTAL

Informational LSC mailer and incentive to close gap

Behavioral: Information

Incentives: LSC

EXPERIMENTAL

Members receiving the Incentives intervention for the LSC care gap will receive a mailer informing them of the gap and eligibility for a gift card if they close the gap.

Behavioral: Financial IncentivesBehavioral: Information

Control: IMA

NO INTERVENTION

No mailer for IMA (immunizations) gap

Information only: IMA

EXPERIMENTAL

Informational IMA mailer

Behavioral: Information

Incentives: IMA

EXPERIMENTAL

Informational IMA mailer and incentive

Behavioral: Financial IncentivesBehavioral: Information

Control: CDC

NO INTERVENTION

No mailer for CDC (clinical diabetes care) gap

Information only: CDC

EXPERIMENTAL

Informational CDC mailer

Behavioral: Information

Incentives: CDC

EXPERIMENTAL

Informational CDC mailer and incentive

Behavioral: Financial IncentivesBehavioral: Information

Control: CCS

NO INTERVENTION

No mailer for CCS (cervical cancer screening)

Information only: CCS

EXPERIMENTAL

Informational CCS mailer

Behavioral: Information

Incentives: CCS

EXPERIMENTAL

Informational CCS mailer and incentive

Behavioral: Financial IncentivesBehavioral: Information

Control: AWC

NO INTERVENTION

No mailer for AWC (adolescent well-care visit) gap

Information only: AWC

EXPERIMENTAL

Informational AWC mailer

Behavioral: Information

Incentives: AWC

EXPERIMENTAL

Informational AWC mailer and incentive

Behavioral: Financial IncentivesBehavioral: Information

Interventions

Incentives for gap closure.

Incentives: AWCIncentives: CCSIncentives: CDCIncentives: IMAIncentives: LSCIncentives: W34
InformationBEHAVIORAL

Information on care gap and closure process.

Incentives: AWCIncentives: CCSIncentives: CDCIncentives: IMAIncentives: LSCIncentives: W34Information only: AWCInformation only: CCSInformation only: CDCInformation only: IMAInformation only: LSCInformation only: W34

Eligibility Criteria

Age21 Years+
Sexall
Healthy VolunteersYes
Age GroupsAdult (18-64), Older Adult (65+)

You may qualify if:

  • Is a partner organization member in the region of study
  • Has a care gap in one of the six target areas

You may not qualify if:

  • Participating in another select high-intensity wellness intervention provided by the partner organization

Contact the study team to confirm eligibility.

Sponsors & Collaborators

Study Sites (1)

Massachusetts Institute of Technology

Cambridge, Massachusetts, 02139, United States

Location

Study Design

Study Type
interventional
Phase
not applicable
Allocation
RANDOMIZED
Masking
SINGLE
Who Masked
OUTCOMES ASSESSOR
Purpose
PREVENTION
Intervention Model
FACTORIAL
Sponsor Type
OTHER
Responsible Party
SPONSOR

Study Record Dates

First Submitted

October 11, 2018

First Posted

October 23, 2018

Study Start

August 31, 2018

Primary Completion

December 31, 2019

Study Completion

June 30, 2021

Last Updated

October 6, 2021

Record last verified: 2021-09

Locations