NCT03021863

Brief Summary

Questionnaires are frequently used in online research, however recruiting, and completion rates of online participants from a variety of cultures and demographic backgrounds can be challenging. The challenge is greater in an online cohort because there is no way to observe the participant beyond what is contributed online. Poor recruiting and completion can result in underpowered research that may not be representative of the sample population. This can trigger an increase in costs as the recruitment period may have to be extended until sample size is reached. When recruiting and completion rates are inadequate studies may have to be terminated and the answer to the research question can remain unknown. To mitigate these challenges, reminder emails are sent to questionnaire respondents. There is uncertainty about how the tone of the email reminder affects the proportion of recruitment rates. A nested randomized trial will be used to test the intervention of tone delivery in survey email reminders to establish an evidence base. This study (ResponseQT) proposes to link with the anticipated 20,000 person international cohort study, (How Frequently and in What Format are Research Trial Results Disseminated to Participants: A Survey of Trialists (ResponseQT) to explore the evidence of effect for the research question, "Does the tone of a survey email reminder affect the proportion of survey participants recruited. The population will consist of researchers who have published a clinical trial indexed in Pub Med in 2014-15.The intervention is the tone of questionnaire email reminders and the outcomes will be the proportion of participants recruited after invitation (partial plus complete responses) following reminder 1 and 2.

Trial Health

87
On Track

Trial Health Score

Automated assessment based on enrollment pace, timeline, and geographic reach

Enrollment
1,198

participants targeted

Target at P75+ for not_applicable

Timeline
Completed

Started Jan 2017

Typical duration for not_applicable

Geographic Reach
1 country

1 active site

Status
completed

Health score is calculated from publicly available data and should be used for screening purposes only.

Trial Relationships

Click on a node to explore related trials.

Study Timeline

Key milestones and dates

First Submitted

Initial submission to the registry

January 11, 2017

Completed
4 days until next milestone

Study Start

First participant enrolled

January 15, 2017

Completed
1 day until next milestone

First Posted

Study publicly available on registry

January 16, 2017

Completed
1.5 years until next milestone

Primary Completion

Last participant's last visit for primary outcome

June 30, 2018

Completed
1.3 years until next milestone

Study Completion

Last participant's last visit for all outcomes

September 30, 2019

Completed
Last Updated

March 22, 2021

Status Verified

March 1, 2021

Enrollment Period

1.5 years

First QC Date

January 11, 2017

Last Update Submit

March 18, 2021

Conditions

Keywords

DisseminationToneSurvey remindersQuestionnaires

Outcome Measures

Primary Outcomes (1)

  • Recruitment

    Proportion of sample recruited

    Duration of study up to 60 days

Study Arms (9)

Group A Reminder

ACTIVE COMPARATOR

Tone of reminder email (duty 14 days followed by duty for non-responders 28 days)

Behavioral: Group A Reminder

Group B Reminder

ACTIVE COMPARATOR

Tone of reminder email (encouragement 14 days followed by encouragement for non-responders 28 days)

Behavioral: Group B Reminder

Group C Reminder

ACTIVE COMPARATOR

Tone of reminder email (encouragement 14 days followed by duty for non-responders 28 days)

Behavioral: Group C Reminder

Group D Reminder

ACTIVE COMPARATOR

Tone of reminder email (duty 14 days followed by encouragement for non-responders 28 days)

Behavioral: Group D Reminder

Group E Reminder

ACTIVE COMPARATOR

Tone of reminder email (generic reminders at 14 days followed by generic for non-responders 28 days)

Behavioral: Group E Reminder

Group F Reminder

ACTIVE COMPARATOR

Tone of reminder email (generic 14 days followed by duty for non-responders 28 days)

Behavioral: Group F Reminder

Group G Reminder

ACTIVE COMPARATOR

Tone of reminder email (generic 14 days followed by encouragement for non-responders 28 days)

Behavioral: Group G Reminder

Group H Reminder

ACTIVE COMPARATOR

Tone of reminder email (duty 14 days followed by generic for non-responders 28 days)

Behavioral: Group H Reminder

Group I Reminder

ACTIVE COMPARATOR

Tone of reminder email (encouragement 14 days followed by generic for non-responders 28 days)

Behavioral: Group I Reminder

Interventions

Tone of reminder email (duty 14 days followed by duty 28 days for non-responders)

Group A Reminder

Tone of reminder email (encouragement 14 days followed by encouragement 28 days for non-responders)

Group B Reminder

Tone of reminder email (encouragement 14 days followed by duty for non-responders 28 days)

Group C Reminder

Tone of reminder email (duty 14 days followed by encouragement for non-responders 28 days)

Group D Reminder

Tone of reminder email (generic reminders 14 days followed by 28 days for non-responders)

Group E Reminder

Tone of reminder email (generic 14 days followed by duty for non-responders 28 days)

Group F Reminder

Tone of reminder email (generic 14 days followed by encouragement for non-responders 28 days)

Group G Reminder

Tone of reminder email ( duty14 days followed by generic for non-responders 28 days)

Group H Reminder

Tone of reminder email (encouragement 14 days followed by generic non-responders 28 days)

Group I Reminder

Eligibility Criteria

Age18 Years+
Sexall
Healthy VolunteersYes
Age GroupsAdult (18-64), Older Adult (65+)

You may qualify if:

  • reports of clinical trials with human participants indexed in PubMed 2014-15

You may not qualify if:

  • reports of laboratory or animal studies,
  • reports of preclinical trials,
  • reports of trials where there were no study participants

Contact the study team to confirm eligibility.

Sponsors & Collaborators

Study Sites (1)

ThinkWell

Oxford, Oxfordshire, OX4 4DN, United Kingdom

Location

Related Publications (7)

  • Wilson PM, Petticrew M, Calnan MW, Nazareth I. Disseminating research findings: what should researchers do? A systematic scoping review of conceptual frameworks. Implement Sci. 2010 Nov 22;5:91. doi: 10.1186/1748-5908-5-91.

    PMID: 21092164BACKGROUND
  • Tetroe JM, Graham ID, Foy R, Robinson N, Eccles MP, Wensing M, Durieux P, Legare F, Nielson CP, Adily A, Ward JE, Porter C, Shea B, Grimshaw JM. Health research funding agencies' support and promotion of knowledge translation: an international study. Milbank Q. 2008 Mar;86(1):125-55. doi: 10.1111/j.1468-0009.2007.00515.x.

    PMID: 18307479BACKGROUND
  • Felix LM, Burchett HE, Edwards PJ. Factorial trial found mixed evidence of effects of pre-notification and pleading on response to Web-based survey. J Clin Epidemiol. 2011 May;64(5):531-6. doi: 10.1016/j.jclinepi.2010.06.001. Epub 2010 Sep 17.

    PMID: 20850270BACKGROUND
  • Fang J, Shao P, Lan G. Effects of innovativeness and trust on web survey participation. Comput Human Behav 2009;25:144-52. doi:10.1016/j.chb.2008.08.002

    BACKGROUND
  • Fan W, Yan Z. Factors affecting response rates of the web survey: A systematic review. Comput Human Behav 2010;26:132-9. doi:10.1016/j.chb.2009.10.015

    BACKGROUND
  • Cook DA, Wittich CM, Daniels WL, West CP, Harris AM, Beebe TJ. Incentive and Reminder Strategies to Improve Response Rate for Internet-Based Physician Surveys: A Randomized Experiment. J Med Internet Res. 2016 Sep 16;18(9):e244. doi: 10.2196/jmir.6318.

    PMID: 27637296BACKGROUND
  • Baruch Y, Holtom BC. Survey response rate levels and trends in organizational research. Hum Relations 2008;61:1139-60. doi:10.1177/0018726708094863

    BACKGROUND

Study Officials

  • Amy I Price, PhD

    ThinkWell

    PRINCIPAL INVESTIGATOR

Study Design

Study Type
interventional
Phase
not applicable
Allocation
RANDOMIZED
Masking
TRIPLE
Who Masked
PARTICIPANT, INVESTIGATOR, OUTCOMES ASSESSOR
Purpose
HEALTH SERVICES RESEARCH
Intervention Model
PARALLEL
Sponsor Type
OTHER
Responsible Party
SPONSOR

Study Record Dates

First Submitted

January 11, 2017

First Posted

January 16, 2017

Study Start

January 15, 2017

Primary Completion

June 30, 2018

Study Completion

September 30, 2019

Last Updated

March 22, 2021

Record last verified: 2021-03

Data Sharing

IPD Sharing
Will share

De-Identified, aggregated data upon request to investigators due to data protection laws

Locations