NCT00950560

Brief Summary

The authors employ a questionary approach to understanding the relational among patients' perceptions of inpatient, outpatient and emergency room service and their overall perceptions of service quality, satisfaction with hospital.The questionary was applied in total 300 patients (100 inpatients, 100 outpatients and 100 emergency patients).

Trial Health

87
On Track

Trial Health Score

Automated assessment based on enrollment pace, timeline, and geographic reach

Enrollment
2

participants targeted

Target at below P25 for all trials

Timeline
Completed

Started Jun 2009

Shorter than P25 for all trials

Geographic Reach
1 country

1 active site

Status
completed

Health score is calculated from publicly available data and should be used for screening purposes only.

Trial Relationships

Click on a node to explore related trials.

Study Timeline

Key milestones and dates

Study Start

First participant enrolled

June 1, 2009

Completed
2 months until next milestone

First Submitted

Initial submission to the registry

July 30, 2009

Completed
4 days until next milestone

First Posted

Study publicly available on registry

August 3, 2009

Completed
29 days until next milestone

Primary Completion

Last participant's last visit for primary outcome

September 1, 2009

Completed
Same day until next milestone

Study Completion

Last participant's last visit for all outcomes

September 1, 2009

Completed
Last Updated

April 26, 2011

Status Verified

April 1, 2011

Enrollment Period

3 months

First QC Date

July 30, 2009

Last Update Submit

April 22, 2011

Conditions

Service QualitySatisfaction

Study Arms (3)

inpatient

outpatient

emergency patient

Eligibility Criteria

Sexall
Healthy VolunteersYes
Age GroupsChild (0-17), Adult (18-64), Older Adult (65+)
Sampling MethodProbability Sample
Study Population

100 inpatient 100 outpatient 100 emergency patient

You may qualify if:

  • Patients who want to write our questionary.

You may not qualify if:

  • Patients who reject to write our questionary.

Contact the study team to confirm eligibility.

Sponsors & Collaborators

Study Sites (1)

Taipei Municipal Wan Fang Hospital

Taipei, Taiwan

Location

MeSH Terms

Conditions

Personal Satisfaction

Condition Hierarchy (Ancestors)

Behavior

Study Officials

  • Hui-Chih Wang, MD

    Taipei Medical University-Wan Fang Hospital

    PRINCIPAL INVESTIGATOR

Study Design

Study Type
observational
Observational Model
CASE CONTROL
Time Perspective
CROSS SECTIONAL
Sponsor Type
OTHER

Study Record Dates

First Submitted

July 30, 2009

First Posted

August 3, 2009

Study Start

June 1, 2009

Primary Completion

September 1, 2009

Study Completion

September 1, 2009

Last Updated

April 26, 2011

Record last verified: 2011-04

Locations

TW(1)