Exploring the Effectiveness of Multimodal Interactive Chatbot-Assisted Learning on Nursing Documentation Competence Among Novice Nurses

NCT07736898 | Active Not Recruiting

• 1 other identifier: 202507226RINC
• Study Type: interventional
• Target: 100
• Locations: 1 country
• Sites: 1

Brief Summary

This study aims to investigate the effects of using a chatbot as a supplementary learning tool on the nursing documentation competence of novice nurses.

Conditions

Nurse; Chatbot; Education Nursing

Keywords

chatbot; novice nurses; nursing documentation

Outcome Measures

Primary Outcomes (1)

• Nursing documentation quality

  The quality of nursing records was assessed using an in-hospital record review tool. Record quality scores were compared between the intervention group and the control group.

  1-month

Study Arms (2)

LINE Bot Intervention Group

EXPERIMENTAL

Participants receive the standard orientation program plus access to the LINE Bot-based educational intervention, including weekly educational messages, instructional videos, learning resources, and interactive support for nursing documentation.

Behavioral: Chatbot

Routine Education Control Group

NO INTERVENTION

Participants receive the hospital's standard orientation and routine clinical preceptorship without access to the LINE Bot educational intervention during the study period.

Interventions

Chatbot BEHAVIORAL

Chatbot-Assisted Learning on Nursing Documentation

LINE Bot Intervention Group

Eligibility Criteria

• Sex: all
• Healthy Volunteers: Yes
• Age Groups: Child (0-17), Adult (18-64), Older Adult (65+)

You may qualify if:

• Newly recruited nurses with more than one month of clinical work experience
• Newly recruited nurses in wards or intensive care units (requiring them to write nursing records)
• Possessing a smartphone and able to join the official LINE account

You may not qualify if:

• Units without written nursing records: outpatient nurses, functional group nurses
• Special units with different nursing record systems: operating room nurses, emergency nurses
• Huang Xinci collaborates with the host to supervise the nurses in the unit
• Unable to use LINE App

Sponsors & Collaborators

• National Taiwan University Hospital: lead

Study Sites (1)

National Taiwan University Hospital 7, Chung - Shan South Road,

Taipei, Chung - Shan South Road, 100, Taiwan

Location

Study Design

• Study Type: interventional
• Phase: not applicable
• Allocation: NA
• Masking: NONE
• Purpose: HEALTH SERVICES RESEARCH
• Intervention Model: PARALLEL
• Sponsor Type: OTHER
• Responsible Party: SPONSOR

Study Record Dates

• First Submitted: July 27, 2026
• First Posted: July 30, 2026
• Study Start: November 5, 2025
• Primary Completion (Estimated): December 30, 2026
• Study Completion (Estimated): December 30, 2026
• Last Updated: July 30, 2026

Record last verified: 2025-11

Data Sharing

• IPD Sharing: Will not share

Locations

TW (1)