Patient Survey as a Tool to Quality Assurance and Quality Improvement 2024

NCT06224231 | Completed

• 1 other identifier: QM-Patient survey 2024
• Study Type: observational
• Target: 624
• Locations: 1 country
• Sites: 2

Brief Summary

One goal of the investigators of the Department of Anesthesiology and Intensive Care Medicine CCM/CVK, Charité - Universitätsmedizin Berlin is a continuous improvement in the quality of care to the patients. One focus is the freezing preoperatively during surgery, and on the follow-up study to assess the perceived waiting times in the anesthesiology outpatient clinic. The project aims to quality assurance and quality improvement of the CharitéCentrum for Anesthesiology and Intensive Care Medicine 007, Charité - Universitätsmedizin Berlin .

Conditions

Patient Satisfaction

Outcome Measures

Primary Outcomes (1)

• Patient satisfaction

  Patient satisfaction with the care provided by the staff of the CC07; Measurement of satisfaction: Yes/No/Partly

  Time during hospital stay, an average of 2 weeks

Secondary Outcomes (34)

• Campus

  Time in the outpatient clinic of anesthesia, an average of 1 hour

• Waiting time in the premedication visit

  Time in the outpatient clinic of anesthesia, an average of 1 hour

• Friendliness of the staff during the premedication visit

  Time in the outpatient clinic of anesthesia, an average of 1 hour

• Information provided during the premedication visit by the anesthetist

  Time in the outpatient clinic of anesthesia, an average of 1 hour

• Response to questions during the premedication visit

  Time in the outpatient clinic of anesthesia, an average of 1 hour

Other Outcomes (1)

• Postoperative stay

  Time during hospital stay, an average of 2 weeks

Eligibility Criteria

• Age: 1 Year+
• Sex: all
• Healthy Volunteers: No
• Age Groups: Child (0-17), Adult (18-64), Older Adult (65+)
• Sampling Method: Probability Sample

Study Population

All Patients who underwent a procedure in anesthesia

You may qualify if:

• male and female patients who underwent a procedure in anesthesia and willing to take part in the Survey
• aged \>= 1 years

You may not qualify if:

• unconscious patients,
• refusal by patient / parents

Sponsors & Collaborators

• Charite University, Berlin, Germany: lead

Study Sites (2)

Department of Anesthesiology and Intensive Care Medicine Campus Charité Mitte and Campus Virchow-Klinikum, Charité - Universitaetsmedizin Berlin

Berlin, State of Berlin, 10117, Germany

Location

Department of Anesthesiology and Intensive Care Medicine (CBF), Charité - Universitätsmedizin Berlin

Berlin, 12203, Germany

Location

MeSH Terms

Conditions

Patient Satisfaction

Condition Hierarchy (Ancestors)

Treatment Adherence and Compliance; Health Behavior; Behavior

Study Officials

• Claudia Spies, MD, Prof.

  Charite University, Berlin, Germany

  STUDY DIRECTOR

Study Design

• Study Type: observational
• Observational Model: COHORT
• Time Perspective: PROSPECTIVE
• Sponsor Type: OTHER
• Responsible Party: PRINCIPAL INVESTIGATOR
• PI Title: Head of the CharitéCentrum for Anesthesiology and Intensive Care Medicine 007

Study Record Dates

• First Submitted: January 16, 2024
• First Posted: January 25, 2024
• Study Start: April 2, 2024
• Primary Completion: June 30, 2024
• Study Completion: June 30, 2024
• Last Updated: January 10, 2025

Record last verified: 2025-01

Data Sharing

• IPD Sharing: Will not share

Locations

DE (2)