Acceptability, Barriers and Facilitators of a Communication Tool in Hospital Settings

NCT05986929 | Completed

• 1 other identifier: 2024-5186
• Study Type: observational
• Target: 41
• Locations: 1 country
• Sites: 1

Brief Summary

The presence of appropriate systems to promote good communication within the care team is one of the ten important characteristics identified for effective interdisciplinary work. However, the current communication systems at the Eastern Townships University Health and Social Services Centre of the Sherbrooke University Hospital (SUH), an hospital setting in Sherbrooke (Quebec, Canada), are numerous, scattered and difficult to identify quickly. The bedside magnetized posters were developed to address this issue. The use of this kind of tool should improve teamwork, communication, and patient care. As the bedside magnetized posters are now well established on the stroke and geriatric units at the SUH, it is essential to evaluate their acceptability by staff members. In addition, identifying the barriers and facilitators to their use will support the team for eventual deployment in other care environments at the SUH.

Conditions

Communication, Multidisciplinary

Keywords

communication; multidisciplinary; hospital settings

Outcome Measures

Primary Outcomes (2)

• Acceptability

  questions on acceptability of the magnetic posters will be asked in the electronic survey

  From the time the participants begin the electronic survey to the time their answers are sent off (approx. 15 to 20 minutes). There are no cut-off points for this outcome

• Barriers and facilitators

  questions on barriers and facilitators to poster use will be asked during the focus group

  This outcome will be measured during the participants' focus group, which should have a duration of approx. 60 minutes. There are no cut-off points for this outcome

Secondary Outcomes (2)

• Questionnaire on the use of the magnetic posters

  This outcome will be measured during the observational half-day, which should have a duration of approx. 4 hours. There are no cut-off points for this outcome

• Characteristics of the patients

  This outcome will be measured during the observational half-day, which should have a duration of approx. 4 hours. There are no cut-off points for this outcome

Study Arms (1)

Staff on the neurology and geriatric units

Staff that will participate in the electronic survey (N=100) and focus group (N=6-8)

Other: focus group; Other: electronic survey

Interventions

focus group OTHER

Two semi-structured group interviews, lasting 30-60 minutes, on facilitators and barriers to poster use by staff members (N=6-8).

Staff on the neurology and geriatric units

electronic survey OTHER

An electronic survey of 15 closed questions on the acceptability of the magnetic posters (N=100).

Staff on the neurology and geriatric units

Eligibility Criteria

• Age: 18 Years+
• Sex: all
• Healthy Volunteers: Yes
• Age Groups: Adult (18-64), Older Adult (65+)
• Sampling Method: Non-Probability Sample

Study Population

The study population will consist of staff members working with people hospitalized in the neurology-stroke and geriatric units of SUH. The sample will be made up of various types of professionals such as nurses, beneficiary attendants, physicians, residents, physiotherapists, occupational therapists, speech therapists, nutritionists, social workers, as well as people assigned to housekeeping and user transportation. If student nurses are present on these units at the time of recruitment, they may also be asked to participate.

You may qualify if:

• adults aged 18 and over
• employed by the SUH and working on stroke and geriatric units

You may not qualify if:

• none

Sponsors & Collaborators

• Université de Sherbrooke: lead
• Fondation Vitae: collaborator

Study Sites (1)

CIUSSS de l'Estrie CHUS

Sherbrooke, Quebec, J1H 5N4, Canada

Location

MeSH Terms

Conditions

Communication

Interventions

Focus Groups

Condition Hierarchy (Ancestors)

Behavior

Intervention Hierarchy (Ancestors)

Data Collection; Epidemiologic Methods; Investigative Techniques; Health Care Evaluation Mechanisms; Quality of Health Care; Health Care Quality, Access, and Evaluation; Public Health; Environment and Public Health

Study Officials

• Marie-Helene Milot, PhD

  Université de Sherbrooke

  PRINCIPAL INVESTIGATOR

Study Design

• Study Type: observational
• Observational Model: CASE ONLY
• Time Perspective: PROSPECTIVE
• Sponsor Type: OTHER
• Responsible Party: SPONSOR

Study Record Dates

• First Submitted: June 30, 2023
• First Posted: August 14, 2023
• Study Start: January 17, 2024
• Primary Completion: July 5, 2024
• Study Completion: July 5, 2024
• Last Updated: December 5, 2024

Record last verified: 2024-04

Data Sharing

• IPD Sharing: Will not share

Locations

CA (1)