The Effect of Communication Training on the Communication Skills of the Students

NCT05187598 | Completed DMC

• 1 other identifier: GO 19/74
• Study Type: interventional
• Target: 80
• Locations: 1 country
• Sites: 1

Brief Summary

Patient safety, which is an important concept in terms of providing effective and high-quality health care, is defined as "preventing health care errors and eliminating or reducing patient damage caused by health care errors". Worldwide, adverse events from unsafe care are estimated to be one of the 10 leading causes of death and disability. Ineffective communication between healthcare professionals, which is among the factors that cause errors related to patient safety, is reported as one of the factors that have the most impact on medical errors and unintentional patient harm. Studies show that ineffective communication between healthcare professionals may be responsible for up to 80% of all preventable adverse events rather than the patient's medical condition. Considering the number of lawsuits and cost increase due to errors that violate patient safety, it is stated that medical errors are higher especially in the field of perinatology. In studies conducted, errors in the communication process were identified as the main cause in 72% of all perinatal deaths. The perinatal period is a physiological process. However, undesirable events can develop suddenly and rapidly, and this situation threatens both pregnant/mother and fetus/newborn health. Therefore, it is necessary to maintain uninterrupted communication in this area. It is very important for students to acquire these communication skills effectively before they graduate. Therefore, this research; In order to determine the effect of professional communication training among health professionals to be given to nursing students on the professional communication skills of students, a parallel-group was planned as a randomized controlled trial. The study is planned to be conducted in Hacettepe University Nursing Faculty. Research data will be collected using the Student Introductory Information Form, Effective Communication Skills Among Healthcare Professionals Evaluation Form, Self-Assessment Form for Effective Communication among Healthcare Professionals, and Semi-Structured Focus Group Interview Form. Nursing students who meet the inclusion criteria will be included in the research. Students will be divided into 2 groups as the experimental and the control group. Students in the experimental group will be given training on effective communication among health professionals. No training will be given to the control group.

Conditions

Communication, Multidisciplinary

Keywords

nursing students; communication; patient safety; standard participant

Outcome Measures

Primary Outcomes (2)

• Effective communication form among perinatal healthcare professionals

  It is the evaluation of the professional communication of nursing students with a nurse and a physician working in the perinatal area through an effective communication form.

  1 week before the intervention to 1 week after the intervention.

• Self-assessments of effective communication skills form among perinatal healthcare professionals

  It is the self-evaluation of nursing students for their professional communication with a nurse and a physician working in the perinatal area through an effective communication self-assessment form.

  1 week before the intervention to 1 week after the intervention.

Study Arms (2)

Effective communication training in perinatal patient safety

EXPERIMENTAL

Nursing department students will be given training on effective communication training in perinatal patient safety.

Other: Effective communication training in perinatal patient safety

Control group

NO INTERVENTION

There is no intervention for this group

Interventions

Effective communication training in perinatal patient safety OTHER

Students will be given theoretical training, group discussion will be made over sample videos, and students will participate in the standard participant practice and a post-analysis session will be held.

Effective communication training in perinatal patient safety

Eligibility Criteria

• Sex: all
• Healthy Volunteers: Yes
• Age Groups: Child (0-17), Adult (18-64), Older Adult (65+)

You may qualify if:

• To have taken the course of Obstetrics-Gynecology Nursing,
• To be able to understand, and speak Turkish at a good level,
• Being able to use a computer,
• Having personal internet access.
• To be a volunteer.

You may not qualify if:

• Not participating in any stage of the research,
• Having a disability (physical/visual/auditory) that may prevent computer and internet use,
• Wanting to leave the at any stage of the research.

Sponsors & Collaborators

• Hacettepe University: lead
• Cigdem Yucel Ozcırpan: collaborator
• Sergul Duygulu: collaborator

Study Sites (1)

Hacettepe University

Ankara, 06100, Turkey (Türkiye)

Location

Related Publications (18)

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  PMID: 21440817 BACKGROUND

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  PMID: 26174149 BACKGROUND

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  PMID: 23860193 BACKGROUND

• Jha AK, Prasopa-Plaizier N, Larizgoitia I, Bates DW; Research Priority Setting Working Group of the WHO World Alliance for Patient Safety. Patient safety research: an overview of the global evidence. Qual Saf Health Care. 2010 Feb;19(1):42-7. doi: 10.1136/qshc.2008.029165.

  PMID: 20172882 BACKGROUND

• Karkowsky CE, Chazotte C. Simulation: improving communication with patients. Semin Perinatol. 2013 Jun;37(3):157-60. doi: 10.1053/j.semperi.2013.02.006.

  PMID: 23721771 BACKGROUND

• Leonard M, Graham S, Bonacum D. The human factor: the critical importance of effective teamwork and communication in providing safe care. Qual Saf Health Care. 2004 Oct;13 Suppl 1(Suppl 1):i85-90. doi: 10.1136/qhc.13.suppl_1.i85.

  PMID: 15465961 BACKGROUND

• Lippke S, Derksen C, Keller FM, Kotting L, Schmiedhofer M, Welp A. Effectiveness of Communication Interventions in Obstetrics-A Systematic Review. Int J Environ Res Public Health. 2021 Mar 5;18(5):2616. doi: 10.3390/ijerph18052616.

  PMID: 33807819 BACKGROUND

• Lyndon A. Communication and teamwork in patient care: how much can we learn from aviation? J Obstet Gynecol Neonatal Nurs. 2006 Jul-Aug;35(4):538-46. doi: 10.1111/j.1552-6909.2006.00074.x.

  PMID: 16882000 BACKGROUND

• Makary MA, Daniel M. Medical error-the third leading cause of death in the US. BMJ. 2016 May 3;353:i2139. doi: 10.1136/bmj.i2139. No abstract available.

  PMID: 27143499 BACKGROUND

• Martinez-Galiano JM, Martinez-Vazquez S, Rodriguez-Almagro J, Hernandez-Martinez A. The magnitude of the problem of obstetric violence and its associated factors: A cross-sectional study. Women Birth. 2021 Sep;34(5):e526-e536. doi: 10.1016/j.wombi.2020.10.002. Epub 2020 Oct 17.

  PMID: 33082123 BACKGROUND

• Muller M, Jurgens J, Redaelli M, Klingberg K, Hautz WE, Stock S. Impact of the communication and patient hand-off tool SBAR on patient safety: a systematic review. BMJ Open. 2018 Aug 23;8(8):e022202. doi: 10.1136/bmjopen-2018-022202.

  PMID: 30139905 BACKGROUND

• Pettker CM, Thung SF, Lipkind HS, Illuzzi JL, Buhimschi CS, Raab CA, Copel JA, Lockwood CJ, Funai EF. A comprehensive obstetric patient safety program reduces liability claims and payments. Am J Obstet Gynecol. 2014 Oct;211(4):319-25. doi: 10.1016/j.ajog.2014.04.038. Epub 2014 Jun 9.

  PMID: 24925798 BACKGROUND

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  PMID: 28562460 BACKGROUND

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  PMID: 26150547 BACKGROUND

• Woloshynowych M, Rogers S, Taylor-Adams S, Vincent C. The investigation and analysis of critical incidents and adverse events in healthcare. Health Technol Assess. 2005 May;9(19):1-143, iii. doi: 10.3310/hta9190.

  PMID: 15890139 BACKGROUND

• Zavertnik JE, Huff TA, Munro CL. Innovative approach to teaching communication skills to nursing students. J Nurs Educ. 2010 Feb;49(2):65-71. doi: 10.3928/01484834-20090918-06. Epub 2010 Feb 4.

  PMID: 19810670 BACKGROUND

MeSH Terms

Conditions

Communication

Condition Hierarchy (Ancestors)

Behavior

Study Officials

• Sergul Duygulu, PhD

  Hacettepe University

  STUDY DIRECTOR

Study Design

• Study Type: interventional
• Phase: not applicable
• Allocation: RANDOMIZED
• Masking: SINGLE
• Who Masked: OUTCOMES ASSESSOR
• Masking Details: The outcomes assessor does not know who is in the control group and who is in the intervention group.
• Purpose: OTHER
• Intervention Model: PARALLEL
• Sponsor Type: OTHER
• Responsible Party: PRINCIPAL INVESTIGATOR
• PI Title: Research Assistant

Model Details: parallel group randomized controlled study

Study Record Dates

• First Submitted: December 20, 2021
• First Posted: January 12, 2022
• Study Start: November 27, 2021
• Primary Completion: December 5, 2021
• Study Completion: September 1, 2022
• Last Updated: September 14, 2022

Record last verified: 2022-09

Data Sharing

• IPD Sharing: Will share
• Shared Documents: STUDY PROTOCOL
• Time Frame: December 2022
• Access Criteria: Statistical analyzes of the study will be made by an expert. The data will be shared with the expert by providing statistical blinding. The results of the study will be published in an international journal.

Locations

TU (1)