The Impact of Feedback Informed Treatment in Floating Support Service

NCT05357625 | Completed DMC

• 1 other identifier: SFI 2808
• Study Type: interventional
• Target: 1,162
• Locations: 1 country
• Sites: 1

Brief Summary

Feedback Informed Treatment (FIT) is a systematic feedback method. FIT is based on two simple questionnaires and aims to assess and improve the effectiveness of therapeutic treatment. Treatment outcomes are assessed with the Outcome Rating Scale (ORS), a four-item self-report instrument measuring client functioning in the area of quality of life. Therapeutic alliance is assessed using the four-item Session Rating Scale (SRS). In FIT the feedback from the client is used to continuous adjustment and improvement of therapy. SFI will study the effect of using feedback in social work with floated support in the municipality of Copenhagen. Floating Support is a service that provides housing related support to vulnerable citizens to enable them to maintain their independence in their own home. The project is based on three different types of floating support. The aim of floating support is to improve the citizen's mental, physical and social well-being and thereby makes it more likely that the citizen can live independently at home. The study is a randomized controlled trial in which half of the caseworkers are allocated to be trained in the use of FIT, while the other half serves as a control group and will continue to work as usual. SFI is studying whether FIT can help to improve the impact of the floating support service on the citizen's mental, physical and social well-being and the citizens' likelihood of living in their own homes.

Conditions

Quality of Life

Keywords

Partners for change outcome management system; Feedback-informed treatment; Routine Outcome management

Outcome Measures

Primary Outcomes (1)

• WHO5 wellbeing scale

  The investigators measured the participants wellbeing using the WHO5 wellbeing scale

  1-15 month after baseline

Secondary Outcomes (7)

• Drop outs

  1-15 month after baseline

• Length of floating support service

  1-15 month after baseline

• Successful support

  1-15 month after baseline

• Number of eviction cases

  1-15 month after baseline

• General health

  1-15 month after baseline

Study Arms (2)

Treatment group

EXPERIMENTAL

Clients in the treatment group received the usual floating support service as described for the control group together with feedback. The support workers received feedback from the clients through the ORS and SRS scales of the feedback tool (Bargmann and Robinson 2011). The support worker evaluated the progress of the outcome for the client and the alliance between the support worker and the client from session to session.

Behavioral: Feedback Informed Treatment

Control group

NO INTERVENTION

Clients in the control group received the usual floating support service without Feedback. Therefore, there was no systematic feedback between clients and support workers in the control group. The service was provided in the clients' homes, and there was no fixed limit of sessions for the support. The support covered any problem, including setting up tenancies, working with clients around practical things, so they could live independently, making sure that clients received all relevant benefits and helping clients with access to physical and mental health services. Some support workers saw their clients on a weekly basis, but there was a large variation in the frequency of meetings. Furthermore, the duration of the support service varied, from a few weeks to several years.

Interventions

Feedback Informed Treatment BEHAVIORAL

FIT is based on two simple questionnaires and aims to assess and improve the effectiveness of therapeutic treatment. Treatment outcomes are assessed with the Outcome Rating Scale (ORS), a four-item self-report instrument measuring client functioning in the area of quality of life. Therapeutic alliance is assessed using the four-item Session Rating Scale (SRS). In FIT the feedback from the client is used to continuous adjustment and improvement of therapy

Treatment group

Eligibility Criteria

• Sex: all
• Healthy Volunteers: Yes
• Age Groups: Child (0-17), Adult (18-64), Older Adult (65+)

You may qualify if:

• Citizens who will receive floating support at the municipality of Copenhagen

You may not qualify if:

• Citizens who refuses to get the support. If the caseworkers do not think the citizen will need further support.

Sponsors & Collaborators

• VIVE - The Danish Center for Social Science Research: lead
• Copenhagen Municipality, Denmark: collaborator

Study Sites (1)

SFI the Danish National Centre for Social Research

Copenhagen, DK-1052, Denmark

Location

Study Officials

• Kræn B Jensen, PhD

  VIVE - The Danish Center for Social Science Research

  STUDY DIRECTOR

Study Design

• Study Type: interventional
• Phase: not applicable
• Allocation: RANDOMIZED
• Masking: NONE
• Purpose: OTHER
• Intervention Model: SINGLE GROUP
• Sponsor Type: OTHER
• Responsible Party: SPONSOR

Study Record Dates

• First Submitted: July 8, 2016
• First Posted: May 3, 2022
• Study Start: May 1, 2015
• Primary Completion: September 12, 2016
• Study Completion: September 12, 2016
• Last Updated: April 27, 2023

Record last verified: 2016-07

Data Sharing

• IPD Sharing: Will not share

Locations

DK (1)