NCT04994366

Brief Summary

This project aims to evaluate the effect of thank you cards on patient experience survey response rate.

Trial Health

87
On Track

Trial Health Score

Automated assessment based on enrollment pace, timeline, and geographic reach

Enrollment
929

participants targeted

Target at P75+ for all trials

Timeline
Completed

Started Jul 2021

Shorter than P25 for all trials

Geographic Reach
1 country

1 active site

Status
completed

Health score is calculated from publicly available data and should be used for screening purposes only.

Trial Relationships

Click on a node to explore related trials.

Study Timeline

Key milestones and dates

Study Start

First participant enrolled

July 12, 2021

Completed
18 days until next milestone

First Submitted

Initial submission to the registry

July 30, 2021

Completed
7 days until next milestone

First Posted

Study publicly available on registry

August 6, 2021

Completed
3 months until next milestone

Primary Completion

Last participant's last visit for primary outcome

November 14, 2021

Completed
Same day until next milestone

Study Completion

Last participant's last visit for all outcomes

November 14, 2021

Completed
Last Updated

October 10, 2022

Status Verified

October 1, 2022

Enrollment Period

4 months

First QC Date

July 30, 2021

Last Update Submit

October 7, 2022

Conditions

Patient Satisfaction

Outcome Measures

Primary Outcomes (1)

  • Survey response rate

    The rate at which patients complete and submit the patient satisfaction survey

    1 year

Study Arms (2)

Intervention Group

The cohort receiving Thank you cards during their stay.

Other: Thank you card

Control Group

The cohort not receiving thank you cards during their stay.

Interventions

Thank you cardOTHER

A card thanking the patient for choosing NYU and entrusting us with their care. The card notifies the patient that they may receive a patient satisfaction survey after discharge.

Intervention Group

Eligibility Criteria

Sexall
Healthy VolunteersNo
Age GroupsChild (0-17), Adult (18-64), Older Adult (65+)
Sampling MethodProbability Sample
Study Population

All patients who have been discharged from the designated hospital units during the study period

You may qualify if:

  • All patients who have been discharged from the designated hospital units during the study period

You may not qualify if:

  • N/A

Contact the study team to confirm eligibility.

Sponsors & Collaborators

Study Sites (1)

NYU Langone Health

New York, New York, 10016, United States

Location

MeSH Terms

Conditions

Patient Satisfaction

Condition Hierarchy (Ancestors)

Treatment Adherence and ComplianceHealth BehaviorBehavior

Study Officials

  • Leora Horwitz, MD

    NYU Langone Health

    PRINCIPAL INVESTIGATOR

Study Design

Study Type
observational
Observational Model
COHORT
Time Perspective
PROSPECTIVE
Sponsor Type
OTHER
Responsible Party
SPONSOR

Study Record Dates

First Submitted

July 30, 2021

First Posted

August 6, 2021

Study Start

July 12, 2021

Primary Completion

November 14, 2021

Study Completion

November 14, 2021

Last Updated

October 10, 2022

Record last verified: 2022-10

Locations

US(1)