NCT04017351

Brief Summary

Researchers are trying determine the long term impact when patients have access to the artificial intelligence virtual assistant (AIVA) as a complimentary resource.

Trial Health

63
Monitor

Trial Health Score

Automated assessment based on enrollment pace, timeline, and geographic reach

Enrollment
200

participants targeted

Target at P75+ for not_applicable surgery

Timeline
32mo left

Started Jan 2028

Typical duration for not_applicable surgery

Geographic Reach
1 country

1 active site

Status
not yet recruiting

Health score is calculated from publicly available data and should be used for screening purposes only.

Trial Relationships

Click on a node to explore related trials.

Study Timeline

Key milestones and dates

First Submitted

Initial submission to the registry

July 8, 2019

Completed
4 days until next milestone

First Posted

Study publicly available on registry

July 12, 2019

Completed
8.5 years until next milestone

Study Start

First participant enrolled

January 1, 2028

Expected
1.7 years until next milestone

Primary Completion

Last participant's last visit for primary outcome

September 1, 2029

1 year until next milestone

Study Completion

Last participant's last visit for all outcomes

September 1, 2030

Last Updated

February 23, 2026

Status Verified

February 1, 2026

Enrollment Period

1.7 years

First QC Date

July 8, 2019

Last Update Submit

February 19, 2026

Conditions

Surgery

Keywords

PlasticVirtual Assistant

Outcome Measures

Primary Outcomes (3)

  • Number of phone calls

    The total number of phone calls from subjects

    12 months

  • Duration of phone call

    Length of phone calls from subjects. Measured in minutes

    12 months

  • Nature of phone call

    The total number of phone calls related to the intervention

    12 months

Study Arms (2)

Subjects with virtual assistance

EXPERIMENTAL

Subjects receiving current standard of care for a surgical procedure within the department of plastic surgery will have access to artificial intelligence virtual assistance (AIVA)

Other: Artificial Intelligence Virtual Assistant

Subjects without virtual assistance

NO INTERVENTION

Subjects receiving current standard of care for a surgical procedure within the department of plastic surgery

Interventions

Artificial Intelligence Virtual AssistantOTHER

Virtual assistance application for subjects to ask questions and get information regarding planned surgery

Also known as: AIVA
Subjects with virtual assistance

Eligibility Criteria

Age18 Years+
Sexall
Healthy VolunteersNo
Age GroupsAdult (18-64), Older Adult (65+)

You may qualify if:

  • Subjects above 18 years old
  • Able to use applications on mobile phones and consent to participate
  • Adult subjects in the Plastic Surgery outpatient clinic of Mayo Clinic Florida

Contact the study team to confirm eligibility.

Sponsors & Collaborators

Study Sites (1)

Mayo Clinic in Florida

Jacksonville, Florida, 32224, United States

Location

Related Links

Study Officials

  • Antonio Forte, MD, PhD

    Mayo Clinic

    PRINCIPAL INVESTIGATOR

Central Study Contacts

Antonio Forte, MD, PhD

CONTACT

904-953-2073forte.antonio@mayo.edu

Mauricia Buchanan, RN

CONTACT

904-953-2073buchanan.mauricia@mayo.edu

Study Design

Study Type
interventional
Phase
not applicable
Allocation
RANDOMIZED
Masking
NONE
Purpose
HEALTH SERVICES RESEARCH
Intervention Model
PARALLEL
Sponsor Type
OTHER
Responsible Party
PRINCIPAL INVESTIGATOR
PI Title
Principal Investigator

Study Record Dates

First Submitted

July 8, 2019

First Posted

July 12, 2019

Study Start (Estimated)

January 1, 2028

Primary Completion (Estimated)

September 1, 2029

Study Completion (Estimated)

September 1, 2030

Last Updated

February 23, 2026

Record last verified: 2026-02

Data Sharing

IPD Sharing
Will not share

Locations

US(1)