Optimising Consultation Summaries to Promote Good Health

NCT04002557 | Completed Results

• 1 other identifier: 18IC4465
• Study Type: observational
• Target: 9
• Locations: 1 country
• Sites: 1

Brief Summary

Patient participation in decision making about their care promotes patient satisfaction and confidence. Further more, allowing patients to see letters written about them enables trust, encourages patients to be involved in decision making process and allow patient understanding. Little is known about how young people value these letters in the same way. Only one brief questionnaire study focused on adolescent views and found that young people wished to receive consultation summaries. This research aims explore the views of adolescent patients related to consultation summaries that they receive following a doctor's appointment. The investigator will use patients attending a specialist diabetes clinic as our cohort and conduct a qualitative study using focus groups.

Conditions

Type1 Diabetes

Keywords

diabetes; clinic letter; clinic summary; post-consultation letter

Outcome Measures

Primary Outcomes (1)

• Number of Participants That Completed Interviews About Consultation Summaries They Were Receiving

  The aim of this research is to understand the views of adolescent patients on consultation summaries and identify factors can improve these summaries and subsequently their health and well-being.

  1 month

Study Arms (1)

Focus group

This is a qualitative study using focus group discussions with young people aged 12-18 who are receiving consultation summaries. Patients attending a single diabetes service will be invited to enrol. This service serves a population from a wide geographic area and socio-economic backgrounds. Interviews will be conducted by a qualitative researcher with relevant experience. They will be held on the day of a participant's clinic appointment within the same hospital or on the day agreed with the participant.

Other: Interview-Questionnaire

Interventions

Interview-Questionnaire OTHER

Questionnaire

Focus group

Eligibility Criteria

• Age: 12 Years - 18 Years
• Sex: all
• Age Groups: Child (0-17), Adult (18-64)
• Sampling Method: Non-Probability Sample

Study Population

Young people aged 12-18 years attending a single diabetes outpatient clinic were invited to enrol. This clinic served patients from a wide geographical area across London and the South-East England with broad socio-economic status, diabetes control and ethnicity.

You may qualify if:

• Adolescents aged 12-18 years attending UCLH adolescent diabetes outpatient clinic

You may not qualify if:

• Young people who cannot speak English (effective communication with colleagues during the study is the major aspect of valid data collection)
• Young people who refuse to participate in focus group discussions

Sponsors & Collaborators

• Imperial College London: lead

Study Sites (1)

University College London Hospital

London, NW1 2BU, United Kingdom

Location

Related Publications (8)

• Bartle DG, Diskin L, Finlay F. Copies of clinic letters to the family. Arch Dis Child. 2004 Nov;89(11):1032-3. doi: 10.1136/adc.2004.051938.

  PMID: 15499057 BACKGROUND

• Baxter S, Farrell K, Brown C, Clarke J, Davies H. Where have all the copy letters gone? A review of current practice in professional-patient correspondence. Patient Educ Couns. 2008 May;71(2):259-64. doi: 10.1016/j.pec.2007.12.002. Epub 2008 Jan 25.

  PMID: 18222056 BACKGROUND

• Harris C, Boaden R. Copying letters to patients: the view of patients and health professionals. J Health Serv Res Policy. 2006 Jul;11(3):133-40. doi: 10.1258/135581906777641712.

  PMID: 16824259 BACKGROUND

• Kessels RP. Patients' memory for medical information. J R Soc Med. 2003 May;96(5):219-22. doi: 10.1177/014107680309600504. No abstract available.

  PMID: 12724430 BACKGROUND

• Chan Y, Irish JC, Wood SJ, Rotstein LE, Brown DH, Gullane PJ, Lockwood GA. Patient education and informed consent in head and neck surgery. Arch Otolaryngol Head Neck Surg. 2002 Nov;128(11):1269-74. doi: 10.1001/archotol.128.11.1269.

  PMID: 12431168 BACKGROUND

• Lawton J, Waugh N, Noyes K, Barnard K, Harden J, Bath L, Stephen J, Rankin D. Improving communication and recall of information in paediatric diabetes consultations: a qualitative study of parents' experiences and views. BMC Pediatr. 2015 Jun 10;15:67. doi: 10.1186/s12887-015-0388-6.

  PMID: 26054649 BACKGROUND

• Waterston T, San Lazaro C. Sending parents outpatient letters about their children: parents' and general practitioners' views. Qual Health Care. 1994 Sep;3(3):142-6. doi: 10.1136/qshc.3.3.142.

  PMID: 10139411 BACKGROUND

• A new series starts: the ABC of adolescence. (2005). BMJ, 330(7486).

  BACKGROUND

Related Links

• Good Practice Guidelines - Department of Health, 2004

MeSH Terms

Conditions

Diabetes Mellitus

Condition Hierarchy (Ancestors)

Glucose Metabolism Disorders; Metabolic Diseases; Nutritional and Metabolic Diseases; Endocrine System Diseases

Results Point of Contact

• Title: Ms Ann-Eneli Allas
• Organization: Imperial College London

anastassija@hotmail.com

07508775892

Study Officials

• David Inwald

  Imperial College London

  PRINCIPAL INVESTIGATOR

Publication Agreements

• PI is Sponsor Employee: No
• Restrictive Agreement: No

Study Design

• Study Type: observational
• Observational Model: ECOLOGIC OR COMMUNITY
• Time Perspective: RETROSPECTIVE
• Sponsor Type: OTHER
• Responsible Party: SPONSOR

Study Record Dates

• First Submitted: June 17, 2019
• First Posted: June 28, 2019
• Study Start: May 31, 2019
• Primary Completion: August 31, 2019
• Study Completion: August 31, 2019
• Last Updated: April 22, 2024
• Results First Posted: April 22, 2024

Record last verified: 2024-04

Locations

GB (1)