Information and Communications Technology in Family Services

NCT03993951 | Unknown DMC

• 1 other identifier: UW18-073
• Study Type: observational
• Target: 400
• Locations: 1 country
• Sites: 1

Brief Summary

In the past few decades, Information and Communications Technology (ICT) have rapidly developed as effective, and probably the most cost-effective, tools to connect most, if not all, aspects of family lives. To promote family harmony, The Hong Kong Jockey Club Charities Trust has initiated the Jockey Club SMART Family-Link Project in collaboration with The University of Hong Kong (HKU) and NGOs. This project, making effective use of information and communications technology (ICT) and data analytics, is aimed at helping 26 NGO-operated Integrated Family Service Centres and Integrated Service Centres (Centres) enhance the quality and efficiency of their family service. The project is also aimed at building the capabilities of front-line workers so as to achieve the goal of enhancing family well-being. This study aim to gain a deeper and more comprehensive understanding of the current level of ICT use by the providers of family services in Hong Kong, and their anticipated future direction regarding ICT use. In-depth and focus group interviews are conducted for the stakeholders (such as heads of service, programme directors, counsellors and service users) from the non-government organisations (NGOs) and the Social Welfare Department. The interviews help identify the concerns of social service and related workers and the needs of the participating NGOs in the development of the ICT system and the application in their services. The needs and concerns of the stakeholders in using ICTs in family services will be identified. It can facilitate the planning and designing of the system, the community programmes, and the training and sharing platform. The system will better fit the needs of the social service sector. In addition, the impact of JC SMART Family-Link Project on the stakeholder in family services will be evaluated through questionnaire survey and focus group interviews.

Conditions

Family Research

Keywords

Family

Outcome Measures

Primary Outcomes (2)

• The change in views of ICTs use in family services from baseline at 1 year

  Outcome based questions will be used to assess the views of social and service-related workers on using ICTs in family services. Question scores for range from 0 to 10. The higher score indicates the better outcome performance

  baseline and year 1

• The change in behaviours of using ICTs in family services from baseline at 1 year

  Outcome based questions will be used to assess the behaviours of social and service-related workers on using ICT in family services. Question scores range from 0 to 10. The higher score indicates the better outcome performance

  baseline and year 1

Secondary Outcomes (5)

• The views of ICTs use in family services

  year 2 and year 3

• The behaviours of using ICT in family services

  year 2 and year 3

• The knowledge of using ICT in family services

  baseline, year 1, year 2 and year 3

• The attitude of using ICT in family services

  baseline, year 1, year 2 and year 3

• The perceived effects in related to using ICT in family services

  baseline, year 1, year 2 and year 3

Interventions

ICT System DEVICE

Update the Information and Communications Technology System in Family Service Agencies

Eligibility Criteria

• Age: 18 Years - 100 Years
• Sex: all
• Healthy Volunteers: No
• Age Groups: Adult (18-64), Older Adult (65+)
• Sampling Method: Non-Probability Sample

Study Population

Social and service-related workers including heads of service, programme directors, counsellors and service users

You may qualify if:

• Stakeholders from the social service sector.
• Aged 18 years or older
• Cantonese speaking

Sponsors & Collaborators

• The University of Hong Kong: lead
• The Hong Kong Jockey Club Charities Trust: collaborator

Study Sites (1)

Social service sector

Hong Kong, 852, Hong Kong

RECRUITING

Related Publications (1)

• Sit SMM, Lai AYK, Kwok TO, Wong HW, Wong YL, Lam EYW, Chan JYW, Kong FSW, Cham K, Ng CKK, Yip T, Tsui TSY, Wong CM, Wong BCL, Tang WY, Yam PW, Chui M, Wan A, Kwok YK, Lam TH. Process Evaluation and Experience Sharing on Utilizing Information Communication Technologies and Digital Games in a Large Community Family Health Event: Hong Kong Jockey Club SMART Family-Link Project. Front Public Health. 2020 Dec 22;8:579773. doi: 10.3389/fpubh.2020.579773. eCollection 2020.

  PMID: 33415096 DERIVED

Related Links

• Description: The World Bank, 2016. Internet users (per 100 people).

Study Officials

• Tai-hing Lam, MD

  The University of Hong Kong

  PRINCIPAL INVESTIGATOR

Central Study Contacts

Tai-hing Lam, MD

CONTACT

39179287; hrmrlth@hku.hk

Agnes Lai, PhD

CONTACT

39176610; agneslai@hku.hk

Study Design

• Study Type: observational
• Observational Model: COHORT
• Time Perspective: PROSPECTIVE
• Sponsor Type: OTHER
• Responsible Party: SPONSOR

Study Record Dates

• First Submitted: July 16, 2018
• First Posted: June 21, 2019
• Study Start: January 1, 2018
• Primary Completion: December 31, 2023
• Study Completion: December 31, 2023
• Last Updated: November 30, 2021

Record last verified: 2021-11

Data Sharing

• IPD Sharing: Will not share

Locations

HK (1)