NCT03502655

Brief Summary

The main goal of this study is to investigate whether the communication between patients and healthcare providers has an impact on pain and anxiety induced by the insertion of a peripheral venous catheter in an emergency department. Another goal is to determine if the effect is mediated by the content of the message in itself or if it is mediated by non-verbal cues . Therefore, the message will be delivered by either an audio recording in the first phase of the study, and by the healthcare providers themselves in the second phase of the study. A secondary goal is to assess whether there are discrepancies between the patients' pain and anxiety reports and the healthcare providers' evaluation of the patient's pain and anxiety.

Trial Health

87
On Track

Trial Health Score

Automated assessment based on enrollment pace, timeline, and geographic reach

Enrollment
251

participants targeted

Target at P75+ for not_applicable

Timeline
Completed

Started Dec 2017

Typical duration for not_applicable

Geographic Reach
1 country

1 active site

Status
completed

Health score is calculated from publicly available data and should be used for screening purposes only.

Trial Relationships

Click on a node to explore related trials.

Study Timeline

Key milestones and dates

First Submitted

Initial submission to the registry

November 27, 2017

Completed
16 days until next milestone

Study Start

First participant enrolled

December 13, 2017

Completed
4 months until next milestone

First Posted

Study publicly available on registry

April 19, 2018

Completed
8 months until next milestone

Primary Completion

Last participant's last visit for primary outcome

December 15, 2018

Completed
1 year until next milestone

Study Completion

Last participant's last visit for all outcomes

December 15, 2019

Completed
Last Updated

July 7, 2020

Status Verified

July 1, 2020

Enrollment Period

1 year

First QC Date

November 27, 2017

Last Update Submit

July 3, 2020

Conditions

Keywords

PainPeripheral intravenous catheterPeripheral catheterizationCommunicationEmergency Department

Outcome Measures

Primary Outcomes (2)

  • Patients' self-evaluation of pain intensity and pain unpleasantness before the peripheral venous catheter's insertion (basal rates).

    Pain intensity and unpleasantness will be assessed via specifically created Visual Analog Scales on a small ruler. This ruler will be presented to the patients who will place the slider on a line going from one extreme to the other (no pain / worst pain imaginable) and corresponding, on their other side, to a value between 0 and 100 mm on a 100 mm long line. This numerical value measured in millimeters will be reported in the CRF by the co-investigators.

    Pain intensity and unpleasantness will be assessed immediately at the end of the procedure.

  • Patients' self-evaluation of pain intensity and pain unpleasantness due to the insertion of a peripheral venous catheter.

    Pain intensity and unpleasantness will be assessed via specifically created Visual Analog Scales on a small ruler. This ruler will be presented to the patients who will place the slider on a line going from one extreme to the other (no pain / worst pain imaginable) and corresponding, on their other side, to a value between 0 and 100 mm on a 100 mm long line. This numerical value measured in millimeters will be reported in the CRF by the co-investigators.

    Pain intensity and unpleasantness due to the catheter's insertion will be assessed about two minutes after the peripheral venous catheter's insertion.

Secondary Outcomes (3)

  • Patients' self-evaluation of anxiety before the peripheral venous catheter's insertion (basal rate).

    Anxiety will be assessed about ten minutes before the peripheral venous catheter's insertion.

  • Patients' self-evaluation of anxiety after the peripheral venous catheter's insertion.

    Anxiety will be assessed about two minutes after the peripheral venous catheter's insertion.

  • Caregivers' evaluation of patients' pain intensity, pain unpleasantness and anxiety.

    Caregivers' evaluation of patients' pain intensity, pain unpleasantness and anxiety will be assessed about ten minutes after the insertion of the peripheral venous catheter.

Study Arms (4)

Intervention message (first phase)

OTHER

Standardized message The intervention will consist in the delivery of a message with a positive content regarding the insertion of the peripheral venous catheter. The message will be delivered through an audio record

Other: Experimental: Intervention message (first phase)

Control message (first phase)

ACTIVE COMPARATOR

Standardized message The intervention will consist in the delivery of a control message, whose content is based upon the usual caregiver-patient communication prior to the insertion of a peripheral venous catheter. The message will be delivered through an audio record.

Other: Placebo Comparator: Control message (first phase)

Intervention message (second phase)

OTHER

Standardized message The intervention will consist in the delivery of message with a positive content regarding the insertion of the peripheral venous catheter. The message will be delivered by the health providers themselves before inserting the catheter.

Other: Experimental: Intervention message (second phase)

Control message (second phase)

ACTIVE COMPARATOR

Standardized message In this arm, the patient will be delivered a control message, which content is based upon the usual caregiver-patient communication prior to the insertion of a peripheral venous catheter. The message will be delivered by the caregivers themselves before inserting the catheter.

Other: Placebo Comparator: Control message (second phase)

Interventions

Effect of positive communication on pain during intravenous cannulation in an emergency department delivered by a recorded message

Intervention message (first phase)

Effect of usual communication on pain during intravenous cannulation in an emergency department delivered by a recorded message

Control message (first phase)

Effect of positive communication on pain during intravenous cannulation in an emergency department delivered by a care provider

Intervention message (second phase)

Effect of usual communication on pain during intravenous cannulation in an emergency department delivered by a care provider

Control message (second phase)

Eligibility Criteria

Age18 Years+
Sexall
Healthy VolunteersNo
Age GroupsAdult (18-64), Older Adult (65+)

You may qualify if:

  • Patient aged 18 or more;
  • Patient whose medical care requires a peripheral venous catheter;
  • Insertion of the peripheral venous catheter on the upper limb.

You may not qualify if:

  • Patient clinically unstable;
  • Patient incapable of discernment or with whom it is difficult to communicate (altered mental status, intoxication, alcoholized patient, insufficient French notions to give an informed consent and answer questions about pain and anxiety, hearing-impaired patient);
  • Patient unable to correctly use the rulers (e.g. visually impaired patient);
  • Impaired upper limb (e.g. lymphedema);
  • Patient incarcerated;
  • Patient transferred from another hospital;
  • Patient who has already taken part in the study;
  • Patient who knows beforehand that communication will be evaluated;
  • Patient, caregiver or investigator who knows beforehand which message will be delivered (first phase of the study).

Contact the study team to confirm eligibility.

Sponsors & Collaborators

Study Sites (1)

Centre Hospitalier Universitaire Vaudois (CHUV)

Lausanne, Canton of Vaud, 1011, Switzerland

Location

Related Publications (17)

  • Kaptchuk TJ, Kelley JM, Conboy LA, Davis RB, Kerr CE, Jacobson EE, Kirsch I, Schyner RN, Nam BH, Nguyen LT, Park M, Rivers AL, McManus C, Kokkotou E, Drossman DA, Goldman P, Lembo AJ. Components of placebo effect: randomised controlled trial in patients with irritable bowel syndrome. BMJ. 2008 May 3;336(7651):999-1003. doi: 10.1136/bmj.39524.439618.25. Epub 2008 Apr 3.

    PMID: 18390493BACKGROUND
  • Krauss BS. "This may hurt": predictions in procedural disclosure may do harm. BMJ. 2015 Feb 6;350:h649. doi: 10.1136/bmj.h649.

    PMID: 25663166BACKGROUND
  • Lang EV, Tan G, Amihai I, Jensen MP. Analyzing acute procedural pain in clinical trials. Pain. 2014 Jul;155(7):1365-1373. doi: 10.1016/j.pain.2014.04.013. Epub 2014 Apr 13.

    PMID: 24731852BACKGROUND
  • Li SF, Greenwald PW, Gennis P, Bijur PE, Gallagher EJ. Effect of age on acute pain perception of a standardized stimulus in the emergency department. Ann Emerg Med. 2001 Dec;38(6):644-7. doi: 10.1067/mem.2001.119849.

    PMID: 11719743BACKGROUND
  • Nevin K. Influence of sex on pain assessment and management. Ann Emerg Med. 1996 Apr;27(4):424-6. doi: 10.1016/s0196-0644(96)70222-6. No abstract available.

    PMID: 8604851BACKGROUND
  • Page MG, Katz J, Stinson J, Isaac L, Martin-Pichora AL, Campbell F. Validation of the numerical rating scale for pain intensity and unpleasantness in pediatric acute postoperative pain: sensitivity to change over time. J Pain. 2012 Apr;13(4):359-69. doi: 10.1016/j.jpain.2011.12.010. Epub 2012 Mar 15.

    PMID: 22424915BACKGROUND
  • Rat P, Jouve E, Pickering G, Donnarel L, Nguyen L, Michel M, Capriz-Ribiere F, Lefebvre-Chapiro S, Gauquelin F, Bonin-Guillaume S. Validation of an acute pain-behavior scale for older persons with inability to communicate verbally: Algoplus. Eur J Pain. 2011 Feb;15(2):198.e1-198.e10. doi: 10.1016/j.ejpain.2010.06.012. Epub 2010 Jul 17.

    PMID: 20638878BACKGROUND
  • Singer AJ, Richman PB, Kowalska A, Thode HC Jr. Comparison of patient and practitioner assessments of pain from commonly performed emergency department procedures. Ann Emerg Med. 1999 Jun;33(6):652-8.

    PMID: 10339680BACKGROUND
  • Wells RE, Kaptchuk TJ. To tell the truth, the whole truth, may do patients harm: the problem of the nocebo effect for informed consent. Am J Bioeth. 2012;12(3):22-9. doi: 10.1080/15265161.2011.652798.

    PMID: 22416745BACKGROUND
  • Dutt-Gupta J, Bown T, Cyna AM. Effect of communication on pain during intravenous cannulation: a randomized controlled trial. Br J Anaesth. 2007 Dec;99(6):871-5. doi: 10.1093/bja/aem308. Epub 2007 Oct 30.

  • Greville-Harris M, Dieppe P. Bad is more powerful than good: the nocebo response in medical consultations. Am J Med. 2015 Feb;128(2):126-9. doi: 10.1016/j.amjmed.2014.08.031. Epub 2014 Sep 16.

  • Lang EV, Benotsch EG, Fick LJ, Lutgendorf S, Berbaum ML, Berbaum KS, Logan H, Spiegel D. Adjunctive non-pharmacological analgesia for invasive medical procedures: a randomised trial. Lancet. 2000 Apr 29;355(9214):1486-90. doi: 10.1016/S0140-6736(00)02162-0.

  • Lang EV, Hatsiopoulou O, Koch T, Berbaum K, Lutgendorf S, Kettenmann E, Logan H, Kaptchuk TJ. Can words hurt? Patient-provider interactions during invasive procedures. Pain. 2005 Mar;114(1-2):303-9. doi: 10.1016/j.pain.2004.12.028. Epub 2005 Jan 26.

  • Mistiaen P, van Osch M, van Vliet L, Howick J, Bishop FL, Di Blasi Z, Bensing J, van Dulmen S. The effect of patient-practitioner communication on pain: a systematic review. Eur J Pain. 2016 May;20(5):675-88. doi: 10.1002/ejp.797. Epub 2015 Oct 22.

  • Varelmann D, Pancaro C, Cappiello EC, Camann WR. Nocebo-induced hyperalgesia during local anesthetic injection. Anesth Analg. 2010 Mar 1;110(3):868-70. doi: 10.1213/ANE.0b013e3181cc5727. Epub 2009 Dec 30.

  • Wang F, Shen X, Xu S, Liu Y, Ma L, Zhao Q, Fu D, Pan Q, Feng S, Li X. Negative words on surgical wards result in therapeutic failure of patient-controlled analgesia and further release of cortisol after abdominal surgeries. Minerva Anestesiol. 2008 Jul-Aug;74(7-8):353-65.

  • Berna C, Favre-Bulle A, Bonzon A, Gross N, Gonthier A, Gerhard-Donnet H, Taffe P, Hugli O. Is Positive Communication Sufficient to Modulate Procedural Pain and Anxiety in the Emergency Department? A Randomized Controlled Trial. Psychosom Med. 2023 Nov-Dec 01;85(9):772-777. doi: 10.1097/PSY.0000000000001246. Epub 2023 Aug 24.

MeSH Terms

Conditions

Acute PainPainCommunicationEmergencies

Interventions

Clinical Trials, Phase I as TopicClinical Trials, Phase II as Topic

Condition Hierarchy (Ancestors)

Neurologic ManifestationsSigns and SymptomsPathological Conditions, Signs and SymptomsBehaviorDisease AttributesPathologic Processes

Intervention Hierarchy (Ancestors)

Clinical Trials as TopicClinical Studies as TopicEpidemiologic Study CharacteristicsEpidemiologic MethodsInvestigative TechniquesHealth Care Evaluation MechanismsQuality of Health CareHealth Care Quality, Access, and EvaluationPublic HealthEnvironment and Public Health

Study Officials

  • Olivier Hugli, PD-MER, MPH

    Centre Hospitalier Universitaire Vaudois (CHUV), Lausanne, Switzerland

    PRINCIPAL INVESTIGATOR

Study Design

Study Type
interventional
Phase
not applicable
Allocation
RANDOMIZED
Masking
QUADRUPLE
Who Masked
PARTICIPANT, CARE PROVIDER, INVESTIGATOR, OUTCOMES ASSESSOR
Masking Details
Patient allocation to each arm will be based on the sequential opening of an opaque envelope containing an non-consecutive number indicating a track number of the recorded message (control or intervention). Randomization will be based on randomly mixed block of size 2 to 6 patients.
Purpose
OTHER
Intervention Model
PARALLEL
Model Details: Each eligible patient will be randomized in a 1: 1 ratio between the two arms of the study, double-blind (patient, caregiver, investigator) in the first study and single-blind (patient) in the second study.
Sponsor Type
OTHER
Responsible Party
SPONSOR INVESTIGATOR
PI Title
Head of the inpatient service, Emergency Department

Study Record Dates

First Submitted

November 27, 2017

First Posted

April 19, 2018

Study Start

December 13, 2017

Primary Completion

December 15, 2018

Study Completion

December 15, 2019

Last Updated

July 7, 2020

Record last verified: 2020-07

Data Sharing

IPD Sharing
Will not share

Locations