The Efficacy of Mobile Video Counseling for Employees With Emotional Labor

NCT03256682 | Completed

• 1 other identifier: B-1707-408-305
• Study Type: interventional
• Target: 53
• Locations: 1 country
• Sites: 1

Brief Summary

The purpose of this study is to verify the effectiveness of mobile video counseling for workers. Subjects who can participate in the screening evaluation are assigned to one of face-to-face counseling group, mobile counseling group, and self-treatment group. The mobile counseling group and the face-to-face counseling group counseld with a total of 4 times, 50 minutes at a time, once a week, and the self-treatment group provides self-education by providing the stress education kit.

Conditions

Stress, Psychological

Keywords

Resilience; Mobile video counseling; Emotiona labor

Outcome Measures

Primary Outcomes (1)

• Change from baseline Perceived Stress Scale (PSS) score at 4, 8 weeks

  14-item scale developed by Cohen et al. (1983) that emphasizes subjective perception of stress. Measures the degree of perceived unforeseeable, uncontrollable, and overwhelming experience of stress in the past month.

  Baseline and after 4, 8 weeks later

Secondary Outcomes (9)

• Change from baseline Korean Emotional Labor Assessment Tool score at 4, 8 weeks

  Baseline and after 4, 8 weeks later

• Change from baseline Korean abbreviation of Occupational Stress Scale (KOSS) score at 4, 8 weeks

  Baseline and after 4, 8 weeks later

• Change from baseline Patient Health Questionnaire 9 (PHQ-9) score at 4, 8 weeks

  Baseline and after 4, 8 weeks later

• Change from baseline Brief resilience scale (BRS) score at 4, 8 weeks

  Baseline and after 4, 8 weeks later

• Change from baseline Athens Insomnia Scale (AIS) score at 4, 8 weeks

  Baseline and after 4, 8 weeks later

Other Outcomes (2)

• Counseling Satisfaction Scale

  After 4 weeks intervention

• Change from baseline Working Memory score at 4, 8 weeks

  Baseline and after 4, 8 weeks later

Study Arms (3)

Mobile Video Counseling

EXPERIMENTAL

Utilize mobile imaging equipment, receive a total of 4 stress management consultations every 50 minutes at a time, once a week.

Behavioral: Stress management counseling

Offline Counseling

ACTIVE COMPARATOR

Receive a total of 4 stress management counseling, once a week for 50 minutes each session.

Behavioral: Stress management counseling

Selfcare

NO INTERVENTION

Use stress management materials to manage yourself.

Interventions

Stress management counseling BEHAVIORAL

stress management counseling based on CBT and relaxation

Mobile Video Counseling; Offline Counseling

Eligibility Criteria

• Age: 19 Years - 65 Years
• Sex: all
• Healthy Volunteers: Yes
• Age Groups: Adult (18-64), Older Adult (65+)

You may qualify if:

• Workers over the age of 19 and under 65
• In the Perceived Stress Scale 14 points or more
• If you are currently taking medication due to psychiatric illnesses such as depression, anxiety disorder, insomnia, etc., if the stabilizer is expected to have no change in drug dose during the clinical trial
• If you understand the protocol and voluntarily agree to participate
• If you have an Android phone

You may not qualify if:

• Age under 19, adult over 65
• If you have dementia, intellectual disability, or other cognitive impairment
• If you have convulsive disorder, stroke, or other neurological disorder
• If you have psychosis such as schizophrenia or bipolar disorder or you have a history
• If you have a disease that can affect the reliability of HRV test, such as heart disease or lung disease.
• Has received non-pharmacological psychiatric or counseling treatment within the current or last 6 months.

Sponsors & Collaborators

• Seoul National University Hospital: lead
• Ministry of Trade, Industry & Energy, Republic of Korea: collaborator

Study Sites (1)

Seoul National University Bundang Hospital

Seongnam-si, Gyeonggi-do, 13605, South Korea

Location

Related Publications (2)

• Kunzler AM, Helmreich I, Chmitorz A, Konig J, Binder H, Wessa M, Lieb K. Psychological interventions to foster resilience in healthcare professionals. Cochrane Database Syst Rev. 2020 Jul 5;7(7):CD012527. doi: 10.1002/14651858.CD012527.pub2.

  PMID: 32627860 DERIVED

• Kim JI, Yun JY, Park H, Park SY, Ahn Y, Lee H, Kim TK, Yoon S, Lee YJ, Oh S, Denninger JW, Kim BN, Kim JH. A Mobile Videoconference-Based Intervention on Stress Reduction and Resilience Enhancement in Employees: Randomized Controlled Trial. J Med Internet Res. 2018 Oct 22;20(10):e10760. doi: 10.2196/10760.

  PMID: 30348630 DERIVED

MeSH Terms

Conditions

Stress, Psychological

Condition Hierarchy (Ancestors)

Behavioral Symptoms; Behavior

Study Officials

• Jeong Hyun Kim, MD, Ph.D

  Seoul National Univerysity Bundang Hospital

  PRINCIPAL INVESTIGATOR

Study Design

• Study Type: interventional
• Phase: not applicable
• Allocation: RANDOMIZED
• Masking: NONE
• Purpose: SUPPORTIVE CARE
• Intervention Model: PARALLEL
• Sponsor Type: OTHER
• Responsible Party: SPONSOR

Model Details: Healthy individuals recruited through advertisement

Study Record Dates

• First Submitted: August 18, 2017
• First Posted: August 22, 2017
• Study Start: August 2, 2017
• Primary Completion: July 3, 2018
• Study Completion: July 3, 2018
• Last Updated: April 5, 2019

Record last verified: 2017-07

Locations

KR (1)