NCT03185533

Brief Summary

Emergency department (ED) crowding has become an international challenge in the recent decades. Length of stay (LOS) is a useful marker to monitor ED crowding. Searching for the possible causes and reducing barriers may have the greatest impact on EDLOS. Therefore, the investigators assembled a multidisciplinary team for improvement of the ED process, to undergo assessments of ED patient flow with the spirit of lean-sigma methodologies. The objectives of this study were to evaluate a Lean-sigma-based initiative to lessen EDLOS.

Trial Health

100
On Track

Trial Health Score

Automated assessment based on enrollment pace, timeline, and geographic reach

Enrollment
72,000

participants targeted

Target at P75+ for all trials

Timeline
Completed

Started Jan 2015

Shorter than P25 for all trials

Status
completed

Health score is calculated from publicly available data and should be used for screening purposes only.

Trial Relationships

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Study Timeline

Key milestones and dates

Study Start

First participant enrolled

January 1, 2015

Completed
12 months until next milestone

Primary Completion

Last participant's last visit for primary outcome

December 31, 2015

Completed
Same day until next milestone

Study Completion

Last participant's last visit for all outcomes

December 31, 2015

Completed
1.4 years until next milestone

First Submitted

Initial submission to the registry

June 4, 2017

Completed
10 days until next milestone

First Posted

Study publicly available on registry

June 14, 2017

Completed
Last Updated

June 14, 2017

Status Verified

June 1, 2017

Enrollment Period

12 months

First QC Date

June 4, 2017

Last Update Submit

June 10, 2017

Conditions

Outcome Measures

Primary Outcomes (1)

  • length of stay for ED admissions.

    Length of stay was defined as the time from patient registration to leaving the ED.

    12 months

Secondary Outcomes (3)

  • boarding time for ED admissions

    12months

  • decision time for ED admissions

    12 months

  • the percentage of LOS over 24 hours in all ED patients.

    12 months

Study Arms (1)

to reduce ED length of stay

to reduce ED length of stay to lessen ED crowding by using Lean-sigma management and quality improvement interventions including reducing boarding time and medical decision time.

Behavioral: Quality improvement (QI) interventions

Interventions

1\. The ED admissions exhibited prolonged length of stay. 2\. The Interventions for Reducing Medical Decision Time: 1. The ED director created QI education sessions and reported monthly QI outcomes. 2. The ED nurses reported the current number of ED admission patients twice a day to the director. The director summarized the bed requests to the administrative personnel. 3. The nurses reported the in-scene complicated cases to the ED director. The director would give an assistance in managing these cases. 3\. The Interventions for Reducing Boarding Time 1. The ED patients could be admitted before 8 a.m. if the bed was vacant. 2. The ED director initiated an on-line meeting at 8 a.m. and 4 p.m. 3. Monthly QI outcomes were reported in the hospital affairs meeting.

to reduce ED length of stay

Eligibility Criteria

Sexall
Healthy VolunteersNo
Age GroupsChild (0-17), Adult (18-64), Older Adult (65+)
Sampling MethodNon-Probability Sample
Study Population

The patients were registered in the ED of the Hsin-Chu branch from Jan, 2015 to Dec, 2015.

You may qualify if:

  • the patients were registered in the ED from Jan, 2015 to Dec, 2015.

You may not qualify if:

  • the patients were excluded because of left without seeing a physician.

Contact the study team to confirm eligibility.

Sponsors & Collaborators

MeSH Terms

Interventions

Quality ImprovementMethods

Intervention Hierarchy (Ancestors)

EngineeringTechnology, Industry, and AgricultureQuality of Health CareHealth Services AdministrationInvestigative Techniques

Study Design

Study Type
observational
Observational Model
CASE ONLY
Time Perspective
PROSPECTIVE
Sponsor Type
OTHER
Responsible Party
PRINCIPAL INVESTIGATOR
PI Title
Director, Department of Emergency Medicine, NTUH Hsin-Chu branch

Study Record Dates

First Submitted

June 4, 2017

First Posted

June 14, 2017

Study Start

January 1, 2015

Primary Completion

December 31, 2015

Study Completion

December 31, 2015

Last Updated

June 14, 2017

Record last verified: 2017-06

Data Sharing

IPD Sharing
Will share