NCT02724930

Brief Summary

This study will test the effectiveness of using enhanced facilitation strategies on implementation of an automated Interactive Voice Response (IVR) system as a means to remotely deliver in-home self-management support to Veterans with chronic pain. The implementation intervention uses an enhanced facilitation approach paired with automated case finding and direct patient outreach to encourage uptake of Cooperative Pain Education and Self-management (COPES). A nested effectiveness study will measure pre-post differences in pain-relevant outcomes (pain intensity, physical functioning and physical activity). The investigators will use a stepped wedge cluster design in which clusters will be randomized to the timing of the introduction of enhanced COPES implementation. Investigators will assess the efficacy of the facilitation based implementation strategy by evaluating COPES uptake in the implementation settings.

Trial Health

87
On Track

Trial Health Score

Automated assessment based on enrollment pace, timeline, and geographic reach

Enrollment
135

participants targeted

Target at P50-P75 for not_applicable

Timeline
Completed

Started Jun 2018

Typical duration for not_applicable

Geographic Reach
1 country

3 active sites

Status
completed

Health score is calculated from publicly available data and should be used for screening purposes only.

Trial Relationships

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Study Timeline

Key milestones and dates

First Submitted

Initial submission to the registry

March 22, 2016

Completed
9 days until next milestone

First Posted

Study publicly available on registry

March 31, 2016

Completed
2.2 years until next milestone

Study Start

First participant enrolled

June 25, 2018

Completed
2.2 years until next milestone

Primary Completion

Last participant's last visit for primary outcome

August 27, 2020

Completed
Same day until next milestone

Study Completion

Last participant's last visit for all outcomes

August 27, 2020

Completed
Last Updated

September 22, 2022

Status Verified

September 1, 2022

Enrollment Period

2.2 years

First QC Date

March 22, 2016

Last Update Submit

September 21, 2022

Conditions

Keywords

low back pain, chronic pain, cognitive behavior therapy

Outcome Measures

Primary Outcomes (1)

  • Patient enrollment

    Patient enrollment measured as the probability an eligible patient enrolls in Cooperative Pain Education and Self-management (COPES).

    Baseline, 6 months post-facilitation, and study end (up to 30 months)

Secondary Outcomes (1)

  • Provider referrals

    Baseline, 6 months post-facilitation, and study end (up to 30 months)

Other Outcomes (3)

  • Pain-related interference

    Baseline, 6 months post-facilitation, and study end (up to 30 months)

  • Pain intensity

    Baseline, 6 months post-facilitation, and study end (up to 30 months)

  • Physical activity

    Baseline, 6 months post-facilitation, and study end (up to 30 months)

Study Arms (2)

Standard Implementation

NO INTERVENTION

Standard COPES implementation consists of provider education including brief in-person presentations and written material.

Implementation Facilitation

EXPERIMENTAL

Enhanced facilitation of COPES implementation. All clusters start in the standard implementation group and cross-over from the control group to the intervention group in a randomized stepped-wedge fashion at 7 time points over the course of the 33 week implementation.

Behavioral: Enhanced facilitation of COPES

Interventions

Enhanced facilitation of COPES implementation consists of promotional meetings, automated case finding and proactive outreach to recruit patients, marketing and educational materials, local champion, and academic detailing.

Implementation Facilitation

Eligibility Criteria

Age18 Years - 80 Years
Sexall
Healthy VolunteersNo
Age GroupsAdult (18-64), Older Adult (65+)

You may qualify if:

  • Veterans COPES:
  • Back-pain-related International Classification of Diseases (ICD)-9 diagnosis
  • Pain intensity rating of ≥4 (indicating moderate pain) on the 0-10 Numerical Rating Scale on at least two separate outpatient encounters at a CBOC in the prior year
  • CBOC patient at VA Boston, VA Palo Alto or Roudebush VA
  • Veterans Interviews:
  • Those who are eligible for COPES, but who have not been asked to enroll (pre-implementation period)
  • Those who participate in COPES (post-implementation)
  • Those who decline enrollment in COPES (post-implementation)
  • CBOC patients at VA Boston, VA Palo Alto or Roudebush VA
  • Admin, Champion, Provider Interviews:
  • \. Employed at the project implementation sites

You may not qualify if:

  • Veterans (COPES \& Interviews):
  • Diagnosis of cancer, dementia, schizophrenia, and active alcohol or substance abuse
  • Psychiatric hospitalization in the past 30 days
  • Patients who are designated as fall risks and/or have active diabetic foot ulcers
  • Admin, Champion, Provider Interviews:
  • \. Not employed at the project implementation sites

Contact the study team to confirm eligibility.

Sponsors & Collaborators

Study Sites (3)

VA Palo Alto Healthcare System

Menlo Park, California, 94025, United States

Location

Richard L. Roudebush VA Medical Center

Indianapolis, Indiana, 46202, United States

Location

VA Boston Healthcare System

Brockton, Massachusetts, 02301, United States

Location

MeSH Terms

Conditions

Low Back PainChronic Pain

Condition Hierarchy (Ancestors)

Back PainPainNeurologic ManifestationsSigns and SymptomsPathological Conditions, Signs and Symptoms

Study Officials

  • Alicia A Heapy, PhD

    VA Connecticut Healthcare System

    PRINCIPAL INVESTIGATOR
  • John D Piette, PhD

    VA Ann Arbor Healthcare System

    PRINCIPAL INVESTIGATOR

Study Design

Study Type
interventional
Phase
not applicable
Allocation
RANDOMIZED
Masking
NONE
Purpose
HEALTH SERVICES RESEARCH
Intervention Model
CROSSOVER
Sponsor Type
FED
Responsible Party
SPONSOR

Study Record Dates

First Submitted

March 22, 2016

First Posted

March 31, 2016

Study Start

June 25, 2018

Primary Completion

August 27, 2020

Study Completion

August 27, 2020

Last Updated

September 22, 2022

Record last verified: 2022-09

Data Sharing

IPD Sharing
Will not share

Locations