Consumer Health IT Tools: Impact on Experience, Access, and Outcomes for Patients With Complex Chronic Conditions

NCT02292940 | Completed Results

• 1 other identifier: CN-13-1567-H
• Study Type: observational
• Target: 168,477
• Locations: 0 countries
• Sites: N/A

Brief Summary

Patient use of health IT tools to interact with healthcare providers and delivery systems, including exchanging secure messages with their medical providers and using other web-based tools, has great potential to increase patient access to care, change the way healthcare is delivered, and affect patient clinical outcomes. This study will examine the impact of implementation and use of consumer health IT tools on patient-reported access to care, utilization of medical care services, and clinical outcomes.

Conditions

Chronic Disease; Patient Outcome Assessment; Electronic Health Records

Keywords

patient outcome assessment; electronic health records

Outcome Measures

Primary Outcomes (2)

• Number of Ambulatory Care Sensitive Conditions (ACSC) Hospitalizations. Portal Users vs Those Who Are Not Portal Users

  Number of ambulatory care sensitive conditions (ACSC) hospitalizations per 1000 patients per month among those who accessed the portal and those who did not access the portal.

  Data from 2006-2007

• Patient Self-report Survey Data

  Patient-reported reasons for using the patient portal

  March 2015-April 2016

Eligibility Criteria

• Age: 18 Years+
• Sex: all
• Healthy Volunteers: No
• Age Groups: Adult (18-64), Older Adult (65+)
• Sampling Method: Non-Probability Sample

Study Population

Patients with a chronic disease

You may qualify if:

• Patients with chronic conditions
• Patient had at least 10-month membership in 2005

You may not qualify if:

• Patients less than age 18

Sponsors & Collaborators

• Kaiser Permanente: lead
• Patient-Centered Outcomes Research Institute: collaborator

MeSH Terms

Conditions

Chronic Disease

Condition Hierarchy (Ancestors)

Disease Attributes; Pathologic Processes; Pathological Conditions, Signs and Symptoms

Results Point of Contact

• Title: Mary Reed, DrPH
• Organization: Northern California Kaiser Permanente, Division of Research

Mary.E.Reed@kp.org

510-891-3808

Study Officials

• Mary E Reed, DrPh

  Kaiser Permanente

  PRINCIPAL INVESTIGATOR

Publication Agreements

• PI is Sponsor Employee: No
• Restrictive Agreement: No

Study Design

• Study Type: observational
• Observational Model: COHORT
• Time Perspective: RETROSPECTIVE
• Sponsor Type: OTHER
• Responsible Party: SPONSOR

Study Record Dates

• First Submitted: October 30, 2014
• First Posted: November 18, 2014
• Study Start: September 1, 2013
• Primary Completion: September 1, 2016
• Study Completion: August 31, 2018
• Last Updated: March 10, 2021
• Results First Posted: March 10, 2021

Record last verified: 2021-03