Effect of Patient-Centered Care (PCC) on Patient Satisfaction at Hospital Discharge

NCT00499161 | Completed DMC

• 1 other identifier: PRO07030017
• Study Type: interventional
• Target: 80
• Locations: 1 country
• Sites: 1

Brief Summary

The purpose of this randomized clinical trial is to examine the effect of Patient-Centered Care (PCC) on a patient's level of satisfaction on discharge from an acute healthcare setting. Findings from this study will assist in determining if PCC, administered by nurses, should be instituted hospital wide. SPECIFIC AIMS:

1. 1.To examine the effect of Patient-Centered Care on patient satisfaction.
2. 2.To examine the effect of Patient-Centered Care on the quality of patient care.
3. 3.To examine the effect of patient's perception of nursing care on patient satisfaction.

Conditions

Patient Centered Care

Keywords

Individualized care; Relationship based care; Negotiated care; Patient focused care

Outcome Measures

Primary Outcomes (1)

• Measure level of overall satisfaction

  day of discharge

Secondary Outcomes (3)

• Measure level of quality of care - 1)Length of stay, 2)infection, 3)falls

  day of discharge and 7 days post discharge

• measure satisfaction with nursing care

  day of discharge

• measure level of quality care (unplanned adverse events)

  approximately 30 days post discharge

Study Arms (2)

1

NO INTERVENTION

Control group received usual care

2

EXPERIMENTAL

Received intervention New model of nursing care

Behavioral: New model of nursing care

Interventions

New model of nursing care BEHAVIORAL

2

Eligibility Criteria

• Age: 19 Years+
• Sex: all
• Healthy Volunteers: No
• Age Groups: Adult (18-64), Older Adult (65+)

You may qualify if:

• Age \> 18 years
• Admitted to the service of Dr.RQ and scheduled for bariatric bypass surgery
• Expected length of hospital stay ≥ 2 days.

You may not qualify if:

• Any prior admission to the study unit
• Bariatric surgery performed by a surgeon other than Dr.RQ
• Scheduled to have a LAP Band procedure, as this procedure has a different postoperative course.

Sponsors & Collaborators

• University of Pittsburgh: lead

Study Sites (1)

UPMC St. Margaret

Pittsburgh, Pennsylvania, 15237, United States

Location

Study Officials

• Debra M Wolf, MSN

  University of Pittsburh, School of Nursing & UPMC St. Margaret

  PRINCIPAL INVESTIGATOR

• Lisa Lehman, BSN

  University of Pittsburgh

  PRINCIPAL INVESTIGATOR

• Robert Quinlin, MD

  University of Pittsburgh

  PRINCIPAL INVESTIGATOR

• Jodi Miller, BSN

  University of Pittsburgh

  PRINCIPAL INVESTIGATOR

Study Design

• Study Type: interventional
• Phase: not applicable
• Allocation: RANDOMIZED
• Masking: SINGLE
• Who Masked: PARTICIPANT
• Purpose: SUPPORTIVE CARE
• Intervention Model: PARALLEL
• Sponsor Type: OTHER

Study Record Dates

• First Submitted: July 9, 2007
• First Posted: July 11, 2007
• Study Start: April 1, 2007
• Primary Completion: November 1, 2007
• Study Completion: November 1, 2007
• Last Updated: February 18, 2008

Record last verified: 2008-02

Locations

US (1)