Therapeutic Adherence in Type 2 Diabetes
WhatsApp Messaging Versus SMART Goal-setting to Improve Therapeutic Adherence in Patients With Type 2 Diabetes in Primary Care: a Quasi-experimental Study
1 other identifier
interventional
250
1 country
1
Brief Summary
A quasi-experimental, non-randomized, prospective, longitudinal study comparing the use of WhatsApp messaging versus the SMART technique in patients with type 2 diabetes to improve treatment adherence
Trial Health
Trial Health Score
Automated assessment based on enrollment pace, timeline, and geographic reach
participants targeted
Target at P75+ for not_applicable
Started Nov 2024
1 active site
Health score is calculated from publicly available data and should be used for screening purposes only.
Trial Relationships
Click on a node to explore related trials.
Study Timeline
Key milestones and dates
Study Start
First participant enrolled
November 30, 2024
CompletedPrimary Completion
Last participant's last visit for primary outcome
December 30, 2025
CompletedStudy Completion
Last participant's last visit for all outcomes
December 30, 2025
CompletedFirst Submitted
Initial submission to the registry
September 10, 2026
CompletedFirst Posted
Study publicly available on registry
September 24, 2026
CompletedSeptember 24, 2026
September 1, 2026
1.1 years
September 10, 2026
September 22, 2026
Conditions
Keywords
Outcome Measures
Primary Outcomes (1)
Therapeutic adherence
According to the Morisky-Green questionnaire: Good \>8 points, Fair 6-7 points, Poor \<6 points
Assessments were conducted at the start of the study "Baseline" (November to December 2024) and "6 months" after the intervention (May to June 2025)
Secondary Outcomes (2)
multipharmacy
Evaluations were conducted at the start of the study "Baseline" (November to December 2024).
Glucose
Assessments were conducted at the start of the study "Baseline" (November to December 2024) and "6 months" after the intervention (May to June 2025).
Other Outcomes (4)
Cholesterol
Assessments were conducted at the start of the study "Baseline" (November to December 2024) and "6 months" after the intervention (May to June 2025).
Triglycerides
Assessments were conducted at the start of the study "Baseline" (November to December 2024) and "6 months" after the intervention (May to June 2025).
Body Mass Index:
Assessments were conducted at the start of the study "Baseline" (November to December 2024) and "6 months" after the intervention (May to June 2025).
- +1 more other outcomes
Study Arms (2)
Group I received WhatsApp messages
EXPERIMENTALGroup I: Participants received behavioral training and education on T2D, treatment adherence, and polypharmacy, along with the messages shown below via WhatsApp. Positive reinforcement messages were sent once every two days for two weeks, followed by one per week for three weeks.
Group II underwent the SMART S(Specific), M(Measurable, A(Achievable), R(Relevant), T(Timetechnique
ACTIVE COMPARATORGroup II: To implement the SMART method, the patient was first given an explanation of the concept of a goal or objective, as well as what each of the concepts of the SMART method entails. The participant was then asked to identify a goal that meets the SMART criteria and, above all, is measurable.
Interventions
Positive reinforcement messages were sent once every two days for two weeks, then once a week for three weeks
Group II: To implement the SMART method, the patient was first given an explanation of the concept of a goal or objective, as well as what each of the concepts of the SMART method entails. The participant was then asked to identify a goal that meets the SMART criteria and, above all, is measurable.
Eligibility Criteria
You may qualify if:
- Patients with type 2 diabetes mellitus.
- Patients enrolled in UMF 84.
- Men and women between the ages of 35 and 70.
- Patients who agree to participate, understand the informed consent form, and sign it.
- Patients who have a cell phone and the WhatsApp app.
You may not qualify if:
- Patients with type 1 diabetes mellitus.
- Patients with dementia, schizophrenia, alcoholism, drug addiction, cancer, Parkinson's disease, hearing and vision impairments, and comprehension and language disorders.
- Pregnant patients.
- Patients who cannot read or write.
- Patients who withdraw their consent.
- Patients who fail to attend laboratory tests, questionnaire administration, or regular medical appointments.
- Patient death.
- Changes in health insurance enrollment.
- Loss of health insurance coverage.
Contact the study team to confirm eligibility.
Sponsors & Collaborators
Study Sites (1)
Family Medicine Unit No. 84
Morelia, Michoacán, 58332, Mexico
Related Publications (15)
Buntyn RW, Burtson KM, Grey K, Cox R, Nehzati A, Silverman ML, Mrozek RA, Wilson KR. Diabetes Self-Management Goals in an Internal Medicine Clinic: A Quality Improvement Initiative. Mil Med. 2026 May 1;191(5-6):e1327-e1332. doi: 10.1093/milmed/usaf407.
PMID: 40829048BACKGROUNDde Hoogh IM, Winters BL, Nieman KM, Bijlsma S, Krone T, van den Broek TJ, Anderson BD, Caspers MPM, Anthony JC, Wopereis S. A Novel Personalized Systems Nutrition Program Improves Dietary Patterns, Lifestyle Behaviors and Health-Related Outcomes: Results from the Habit Study. Nutrients. 2021 May 22;13(6):1763. doi: 10.3390/nu13061763.
PMID: 34067248BACKGROUNDSaluja M, Pillai D. Exercise Prescription in Diabetes- S.M.A.R.T.: A Prospective Study. J Assoc Physicians India. 2021 Feb;69(2):22-24.
PMID: 33527806BACKGROUNDCook HE, Garris LA, Gulum AH, Steber CJ. Impact of SMART Goals on Diabetes Management in a Pharmacist-Led Telehealth Clinic. J Pharm Pract. 2024 Feb;37(1):54-59. doi: 10.1177/08971900221125021. Epub 2022 Sep 2.
PMID: 36052449BACKGROUNDKalyani RR, Neumiller JJ, Maruthur NM, Wexler DJ. Diagnosis and Treatment of Type 2 Diabetes in Adults: A Review. JAMA. 2025 Sep 16;334(11):984-1002. doi: 10.1001/jama.2025.5956.
PMID: 40549398BACKGROUNDAlshalani A, AlAhmari N, Amin HA, Aljedai A, AlSudais H. Biochemical Profile Variations Among Type 2 Diabetic Patients Stratified by Hemoglobin A1c Levels in a Saudi Cohort: A Retrospective Study. J Clin Med. 2025 Jul 28;14(15):5324. doi: 10.3390/jcm14155324.
PMID: 40806947BACKGROUNDBi Y, Li M, Liu Y, Li T, Lu J, Duan P, Xu F, Dong Q, Wang A, Wang T, Zheng R, Chen Y, Xu M, Wang X, Zhang X, Niu Y, Kang Z, Lu C, Wang J, Qiu X, Wang A, Wu S, Niu J, Wang J, Zhao Z, Pan H, Yang X, Niu X, Pang S, Zhang X, Dai Y, Wan Q, Chen S, Zheng Q, Dai S, Deng J, Liu L, Wang G, Zhu H, Tang W, Liu H, Guo Z, Ning G, He J, Xu Y, Wang W; BPROAD Research Group. Intensive Blood-Pressure Control in Patients with Type 2 Diabetes. N Engl J Med. 2025 Mar 27;392(12):1155-1167. doi: 10.1056/NEJMoa2412006. Epub 2024 Nov 16.
PMID: 39555827BACKGROUNDNa-Ek N, Srithong J, Aonkhum A, Boonsom S, Charoen P, Demakakos P. Educational level as a cause of type 2 diabetes mellitus: Caution from triangulation of observational and genetic evidence. Acta Diabetol. 2022 Jan;59(1):127-135. doi: 10.1007/s00592-021-01795-7. Epub 2021 Sep 12.
PMID: 34514530BACKGROUNDRognstad S, Brekke M, Fetveit A, Spigset O, Wyller TB, Straand J. The Norwegian General Practice (NORGEP) criteria for assessing potentially inappropriate prescriptions to elderly patients. A modified Delphi study. Scand J Prim Health Care. 2009;27(3):153-9. doi: 10.1080/02813430902992215.
PMID: 19462339BACKGROUNDRemelli F, Ceresini MG, Trevisan C, Noale M, Volpato S. Prevalence and impact of polypharmacy in older patients with type 2 diabetes. Aging Clin Exp Res. 2022 Sep;34(9):1969-1983. doi: 10.1007/s40520-022-02165-1. Epub 2022 Jun 20.
PMID: 35723858BACKGROUNDLorig KR, Holman H. Self-management education: history, definition, outcomes, and mechanisms. Ann Behav Med. 2003 Aug;26(1):1-7. doi: 10.1207/S15324796ABM2601_01.
PMID: 12867348BACKGROUNDHayakawa M, Uchimura Y, Omae K, Waki K, Fujita H, Ohe K. A smartphone-based medication self-management system with realtime medication monitoring. Appl Clin Inform. 2013 Jan 30;4(1):37-52. doi: 10.4338/ACI-2012-10-RA-0045. Print 2013.
PMID: 23650486BACKGROUNDVermeire E, Hearnshaw H, Van Royen P, Denekens J. Patient adherence to treatment: three decades of research. A comprehensive review. J Clin Pharm Ther. 2001 Oct;26(5):331-42. doi: 10.1046/j.1365-2710.2001.00363.x.
PMID: 11679023BACKGROUNDBurnier M, Egan BM. Adherence in Hypertension. Circ Res. 2019 Mar 29;124(7):1124-1140. doi: 10.1161/CIRCRESAHA.118.313220.
PMID: 30920917BACKGROUNDSun H, Saeedi P, Karuranga S, Pinkepank M, Ogurtsova K, Duncan BB, Stein C, Basit A, Chan JCN, Mbanya JC, Pavkov ME, Ramachandaran A, Wild SH, James S, Herman WH, Zhang P, Bommer C, Kuo S, Boyko EJ, Magliano DJ. IDF Diabetes Atlas: Global, regional and country-level diabetes prevalence estimates for 2021 and projections for 2045. Diabetes Res Clin Pract. 2022 Jan;183:109119. doi: 10.1016/j.diabres.2021.109119. Epub 2021 Dec 6.
PMID: 34879977BACKGROUND
MeSH Terms
Conditions
Condition Hierarchy (Ancestors)
Study Officials
- STUDY DIRECTOR
María del Pilar P Rodriguez-Correa, Master Degree
Mexican Social Security Institute
Study Design
- Study Type
- interventional
- Phase
- not applicable
- Allocation
- NON RANDOMIZED
- Masking
- NONE
- Purpose
- SUPPORTIVE CARE
- Intervention Model
- PARALLEL
- Sponsor Type
- OTHER GOV
- Responsible Party
- PRINCIPAL INVESTIGATOR
- PI Title
- Principal Investigator, Master of Science in Health Sciences
Study Record Dates
First Submitted
September 10, 2026
First Posted
September 24, 2026
Study Start
November 30, 2024
Primary Completion
December 30, 2025
Study Completion
December 30, 2025
Last Updated
September 24, 2026
Record last verified: 2026-09
Data Sharing
- IPD Sharing
- Will not share
The data was collected by Dr. Raúl Jaimes Salgado, who assigned a code to each patient. The data will be recorded on a data collection form and entered into an Excel spreadsheet with the assistance of Drs. María Magdalena Valencia Gutiérrez and María del Pilar Rodríguez. María Magdalena Valencia will then analyze the data.