NCT07837856

Brief Summary

A quasi-experimental, non-randomized, prospective, longitudinal study comparing the use of WhatsApp messaging versus the SMART technique in patients with type 2 diabetes to improve treatment adherence

Trial Health

87
On Track

Trial Health Score

Automated assessment based on enrollment pace, timeline, and geographic reach

Enrollment
250

participants targeted

Target at P75+ for not_applicable

Timeline
Completed

Started Nov 2024

Geographic Reach
1 country

1 active site

Status
completed

Health score is calculated from publicly available data and should be used for screening purposes only.

Trial Relationships

Click on a node to explore related trials.

Study Timeline

Key milestones and dates

Study Start

First participant enrolled

November 30, 2024

Completed
1.1 years until next milestone

Primary Completion

Last participant's last visit for primary outcome

December 30, 2025

Completed
Same day until next milestone

Study Completion

Last participant's last visit for all outcomes

December 30, 2025

Completed
8 months until next milestone

First Submitted

Initial submission to the registry

September 10, 2026

Completed
14 days until next milestone

First Posted

Study publicly available on registry

September 24, 2026

Completed
Last Updated

September 24, 2026

Status Verified

September 1, 2026

Enrollment Period

1.1 years

First QC Date

September 10, 2026

Last Update Submit

September 22, 2026

Conditions

Keywords

treatment adherence, polypharmacy, SMART goals, glycemic control.Treatment adherencepolypharmacyglucose

Outcome Measures

Primary Outcomes (1)

  • Therapeutic adherence

    According to the Morisky-Green questionnaire: Good \>8 points, Fair 6-7 points, Poor \<6 points

    Assessments were conducted at the start of the study "Baseline" (November to December 2024) and "6 months" after the intervention (May to June 2025)

Secondary Outcomes (2)

  • multipharmacy

    Evaluations were conducted at the start of the study "Baseline" (November to December 2024).

  • Glucose

    Assessments were conducted at the start of the study "Baseline" (November to December 2024) and "6 months" after the intervention (May to June 2025).

Other Outcomes (4)

  • Cholesterol

    Assessments were conducted at the start of the study "Baseline" (November to December 2024) and "6 months" after the intervention (May to June 2025).

  • Triglycerides

    Assessments were conducted at the start of the study "Baseline" (November to December 2024) and "6 months" after the intervention (May to June 2025).

  • Body Mass Index:

    Assessments were conducted at the start of the study "Baseline" (November to December 2024) and "6 months" after the intervention (May to June 2025).

  • +1 more other outcomes

Study Arms (2)

Group I received WhatsApp messages

EXPERIMENTAL

Group I: Participants received behavioral training and education on T2D, treatment adherence, and polypharmacy, along with the messages shown below via WhatsApp. Positive reinforcement messages were sent once every two days for two weeks, followed by one per week for three weeks.

Other: Group I (WhatsApp) motivational and educational messages delivered periodically

Group II underwent the SMART S(Specific), M(Measurable, A(Achievable), R(Relevant), T(Timetechnique

ACTIVE COMPARATOR

Group II: To implement the SMART method, the patient was first given an explanation of the concept of a goal or objective, as well as what each of the concepts of the SMART method entails. The participant was then asked to identify a goal that meets the SMART criteria and, above all, is measurable.

Other: Group II: To implement the SMART method

Interventions

Positive reinforcement messages were sent once every two days for two weeks, then once a week for three weeks

Group I received WhatsApp messages

Group II: To implement the SMART method, the patient was first given an explanation of the concept of a goal or objective, as well as what each of the concepts of the SMART method entails. The participant was then asked to identify a goal that meets the SMART criteria and, above all, is measurable.

Group II underwent the SMART S(Specific), M(Measurable, A(Achievable), R(Relevant), T(Timetechnique

Eligibility Criteria

Age18 Years - 65 Years
Sexall
Healthy VolunteersNo
Age GroupsAdult (18-64), Older Adult (65+)

You may qualify if:

  • Patients with type 2 diabetes mellitus.
  • Patients enrolled in UMF 84.
  • Men and women between the ages of 35 and 70.
  • Patients who agree to participate, understand the informed consent form, and sign it.
  • Patients who have a cell phone and the WhatsApp app.

You may not qualify if:

  • Patients with type 1 diabetes mellitus.
  • Patients with dementia, schizophrenia, alcoholism, drug addiction, cancer, Parkinson's disease, hearing and vision impairments, and comprehension and language disorders.
  • Pregnant patients.
  • Patients who cannot read or write.
  • Patients who withdraw their consent.
  • Patients who fail to attend laboratory tests, questionnaire administration, or regular medical appointments.
  • Patient death.
  • Changes in health insurance enrollment.
  • Loss of health insurance coverage.

Contact the study team to confirm eligibility.

Sponsors & Collaborators

Study Sites (1)

Family Medicine Unit No. 84

Morelia, Michoacán, 58332, Mexico

Location

Related Publications (15)

  • Buntyn RW, Burtson KM, Grey K, Cox R, Nehzati A, Silverman ML, Mrozek RA, Wilson KR. Diabetes Self-Management Goals in an Internal Medicine Clinic: A Quality Improvement Initiative. Mil Med. 2026 May 1;191(5-6):e1327-e1332. doi: 10.1093/milmed/usaf407.

    PMID: 40829048BACKGROUND
  • de Hoogh IM, Winters BL, Nieman KM, Bijlsma S, Krone T, van den Broek TJ, Anderson BD, Caspers MPM, Anthony JC, Wopereis S. A Novel Personalized Systems Nutrition Program Improves Dietary Patterns, Lifestyle Behaviors and Health-Related Outcomes: Results from the Habit Study. Nutrients. 2021 May 22;13(6):1763. doi: 10.3390/nu13061763.

    PMID: 34067248BACKGROUND
  • Saluja M, Pillai D. Exercise Prescription in Diabetes- S.M.A.R.T.: A Prospective Study. J Assoc Physicians India. 2021 Feb;69(2):22-24.

    PMID: 33527806BACKGROUND
  • Cook HE, Garris LA, Gulum AH, Steber CJ. Impact of SMART Goals on Diabetes Management in a Pharmacist-Led Telehealth Clinic. J Pharm Pract. 2024 Feb;37(1):54-59. doi: 10.1177/08971900221125021. Epub 2022 Sep 2.

    PMID: 36052449BACKGROUND
  • Kalyani RR, Neumiller JJ, Maruthur NM, Wexler DJ. Diagnosis and Treatment of Type 2 Diabetes in Adults: A Review. JAMA. 2025 Sep 16;334(11):984-1002. doi: 10.1001/jama.2025.5956.

    PMID: 40549398BACKGROUND
  • Alshalani A, AlAhmari N, Amin HA, Aljedai A, AlSudais H. Biochemical Profile Variations Among Type 2 Diabetic Patients Stratified by Hemoglobin A1c Levels in a Saudi Cohort: A Retrospective Study. J Clin Med. 2025 Jul 28;14(15):5324. doi: 10.3390/jcm14155324.

    PMID: 40806947BACKGROUND
  • Bi Y, Li M, Liu Y, Li T, Lu J, Duan P, Xu F, Dong Q, Wang A, Wang T, Zheng R, Chen Y, Xu M, Wang X, Zhang X, Niu Y, Kang Z, Lu C, Wang J, Qiu X, Wang A, Wu S, Niu J, Wang J, Zhao Z, Pan H, Yang X, Niu X, Pang S, Zhang X, Dai Y, Wan Q, Chen S, Zheng Q, Dai S, Deng J, Liu L, Wang G, Zhu H, Tang W, Liu H, Guo Z, Ning G, He J, Xu Y, Wang W; BPROAD Research Group. Intensive Blood-Pressure Control in Patients with Type 2 Diabetes. N Engl J Med. 2025 Mar 27;392(12):1155-1167. doi: 10.1056/NEJMoa2412006. Epub 2024 Nov 16.

    PMID: 39555827BACKGROUND
  • Na-Ek N, Srithong J, Aonkhum A, Boonsom S, Charoen P, Demakakos P. Educational level as a cause of type 2 diabetes mellitus: Caution from triangulation of observational and genetic evidence. Acta Diabetol. 2022 Jan;59(1):127-135. doi: 10.1007/s00592-021-01795-7. Epub 2021 Sep 12.

    PMID: 34514530BACKGROUND
  • Rognstad S, Brekke M, Fetveit A, Spigset O, Wyller TB, Straand J. The Norwegian General Practice (NORGEP) criteria for assessing potentially inappropriate prescriptions to elderly patients. A modified Delphi study. Scand J Prim Health Care. 2009;27(3):153-9. doi: 10.1080/02813430902992215.

    PMID: 19462339BACKGROUND
  • Remelli F, Ceresini MG, Trevisan C, Noale M, Volpato S. Prevalence and impact of polypharmacy in older patients with type 2 diabetes. Aging Clin Exp Res. 2022 Sep;34(9):1969-1983. doi: 10.1007/s40520-022-02165-1. Epub 2022 Jun 20.

    PMID: 35723858BACKGROUND
  • Lorig KR, Holman H. Self-management education: history, definition, outcomes, and mechanisms. Ann Behav Med. 2003 Aug;26(1):1-7. doi: 10.1207/S15324796ABM2601_01.

    PMID: 12867348BACKGROUND
  • Hayakawa M, Uchimura Y, Omae K, Waki K, Fujita H, Ohe K. A smartphone-based medication self-management system with realtime medication monitoring. Appl Clin Inform. 2013 Jan 30;4(1):37-52. doi: 10.4338/ACI-2012-10-RA-0045. Print 2013.

    PMID: 23650486BACKGROUND
  • Vermeire E, Hearnshaw H, Van Royen P, Denekens J. Patient adherence to treatment: three decades of research. A comprehensive review. J Clin Pharm Ther. 2001 Oct;26(5):331-42. doi: 10.1046/j.1365-2710.2001.00363.x.

    PMID: 11679023BACKGROUND
  • Burnier M, Egan BM. Adherence in Hypertension. Circ Res. 2019 Mar 29;124(7):1124-1140. doi: 10.1161/CIRCRESAHA.118.313220.

    PMID: 30920917BACKGROUND
  • Sun H, Saeedi P, Karuranga S, Pinkepank M, Ogurtsova K, Duncan BB, Stein C, Basit A, Chan JCN, Mbanya JC, Pavkov ME, Ramachandaran A, Wild SH, James S, Herman WH, Zhang P, Bommer C, Kuo S, Boyko EJ, Magliano DJ. IDF Diabetes Atlas: Global, regional and country-level diabetes prevalence estimates for 2021 and projections for 2045. Diabetes Res Clin Pract. 2022 Jan;183:109119. doi: 10.1016/j.diabres.2021.109119. Epub 2021 Dec 6.

    PMID: 34879977BACKGROUND

MeSH Terms

Conditions

Diabetes MellitusDiabetes Mellitus, Type 2Treatment Adherence and Compliance

Condition Hierarchy (Ancestors)

Glucose Metabolism DisordersMetabolic DiseasesNutritional and Metabolic DiseasesEndocrine System DiseasesHealth BehaviorBehavior

Study Officials

  • María del Pilar P Rodriguez-Correa, Master Degree

    Mexican Social Security Institute

    STUDY DIRECTOR

Study Design

Study Type
interventional
Phase
not applicable
Allocation
NON RANDOMIZED
Masking
NONE
Purpose
SUPPORTIVE CARE
Intervention Model
PARALLEL
Model Details: A prospective, longitudinal, a quasi-experimental study, included patients aged 35 to 70 years, with a diagnosis of T2D, were included. Exclusion criteria were oncological disease, psychiatric disorders, and communication limitations. Two groups, each with 52 patients, were included; all patients received training on general concepts related to type 2 diabetes, medical treatment, and healthy lifestyles. They were then divided into two groups: Group I received WhatsApp messages, and Group II underwent the SMART technique to improve treatment adherence.
Sponsor Type
OTHER GOV
Responsible Party
PRINCIPAL INVESTIGATOR
PI Title
Principal Investigator, Master of Science in Health Sciences

Study Record Dates

First Submitted

September 10, 2026

First Posted

September 24, 2026

Study Start

November 30, 2024

Primary Completion

December 30, 2025

Study Completion

December 30, 2025

Last Updated

September 24, 2026

Record last verified: 2026-09

Data Sharing

IPD Sharing
Will not share

The data was collected by Dr. Raúl Jaimes Salgado, who assigned a code to each patient. The data will be recorded on a data collection form and entered into an Excel spreadsheet with the assistance of Drs. María Magdalena Valencia Gutiérrez and María del Pilar Rodríguez. María Magdalena Valencia will then analyze the data.

Locations