A Mindfulness-based Intervention for Hotel Staff

NCT07541027 | Not Yet Recruiting

• 1 other identifier: SBRE-25-0781
• Study Type: interventional
• Target: 60
• Locations: 1 country
• Sites: 1

Brief Summary

This research aims to investigate the potential impact of a structured mindfulness-based professional development program on hotel employees and to explore why and how these changes occur during and after the mindfulness intervention through a mixed-methods approach. A 6-week mindfulness intervention with 60 hotel staff from a hotel will be implemented in Hong Kong. Both quantitative and qualitative data will be collected to examine changes in job-related outcomes, wellbeing, and state mindfulness and teachers' lived experiences and perspectives associated with this intervention. Data will be analyzed based on convergent parallel mixed-method approach, such as mixed-effects modeling, mediation analysis, and thematic analysis. This study may provide practical implications for developing evidence-based programs to promote wellbeing and service quality among hotel employees.

Conditions

Well-Being (Psychological Flourishing); Work Related Stress; Work Performance

Outcome Measures

Primary Outcomes (3)

• Emotional Labor Scale (ELS)

  It is used to measure the emotional labor strategies of participants and the scale contains 11 items organized in two subscales: Surface Acting and Deep Acting. Participants will rate their responses on a 5-point Likert scale ranging from 1 (strongly disagree) to 5 (strongly agree). The total score of the Surface Acting subscale ranges from 7 to 35 and the total score of the Deep Acting subscale ranges from 4 to 20. A higher total score on each subscale indicates a higher tendency to use that particular strategy.

  Week 0, Week 6, and Week 10

• Professional Efficacy Subscale of the Maslach Burnout Inventory- General Survey (MBI-GS)

  It is used to measure participants' professional efficacy. The scale consists of 6 items on a 7-point Likert scale ranging from 0 (never) to 6 (everyday). The total score ranges from 0 to 36. A higher score indicates a higher level of professional efficacy.

  Week 0, Week 6, and Week 10

• Nature of Work Subscale of Job Satisfaction Survey (JSS)

  It is used to measure participants' job satisfaction. The scale contains 4 items on a 6-point Likert scale from 1 (disagree very much) to 6 (agree very much). The total score ranges from 4 to 24. A higher total score indicates a greater job satisfaction.

  Week 0, Week 6, and Week 10

Secondary Outcomes (4)

• The Perceived Stress Scale (PSS-10)

  Week 0, Week 6, and Week 10

• The Generalized Anxiety Disorder-7 (GAD-7)

  Week 0, Week 6, and Week 10

• Patient Health Questionnaire-9 (PHQ-9)

  Week 0, Week 6, Week 10

• The Chinese version of the State Mindfulness Scale

  Week 0, Week 6, and Week 10

Study Arms (2)

A mindfulness-based intervention

EXPERIMENTAL

Behavioral: A mindfulness-based intervention

Waitlist control

NO INTERVENTION

It is a waitlist control condition.

Interventions

A mindfulness-based intervention BEHAVIORAL

This is a 6-week mindfulness-based program consisting of mindfulness practices, cognitive-behavioral techniques, and other psychological exercises with 6 sessions (1 hour/session)

A mindfulness-based intervention

Eligibility Criteria

• Age: 18 Years - 18 Years
• Sex: all
• Healthy Volunteers: Yes
• Age Groups: Adult (18-64)

You may qualify if:

• Aged 18 years or above
• Currently working in a hotel
• Cantonese speaker
• Willing to commit time for the 6-week mindfulness course

You may not qualify if:

• Individuals who had previously joined a related group mindfulness-based intervention, such as mindfulness-based cognitive therapy (MBCT), mindfulness-based stress reduction (MBSR), or Mindfulness - Finding Peace in a Frantic World (FPFW)
• Staff members who are mentally unstable or having active suicidal risk

Sponsors & Collaborators

• Chinese University of Hong Kong: lead

Study Sites (1)

The Chinese University of Hong Kong

Hong Kong, Hong Kong

Location

MeSH Terms

Conditions

Occupational Stress

Condition Hierarchy (Ancestors)

Occupational Diseases; Stress, Psychological; Behavioral Symptoms; Behavior

Central Study Contacts

Jennifer Yee Man Tang, PhD

CONTACT

+852 39436904; jymtang@cuhk.edu.hk

Study Design

• Study Type: interventional
• Phase: not applicable
• Allocation: RANDOMIZED
• Masking: NONE
• Purpose: TREATMENT
• Intervention Model: PARALLEL
• Sponsor Type: OTHER
• Responsible Party: PRINCIPAL INVESTIGATOR
• PI Title: Assistant Professor

Study Record Dates

• First Submitted: April 15, 2026
• First Posted: April 21, 2026
• Study Start (Estimated): June 1, 2026
• Primary Completion (Estimated): February 28, 2027
• Study Completion (Estimated): May 31, 2027
• Last Updated: April 30, 2026

Record last verified: 2026-04

Data Sharing

• IPD Sharing: Will not share

Locations

HK (1)