Trust in AI and Digitalization in Healthcare Across Generational Groups: A Comparative Study of Barriers and Facilitators Toward Equitable Adoption.
TRUST-AI
Acceptance and Perceived Benefits of Digitalization by Medical Assistants and Other Generational Groups (ANDI-MFA-2): "Trust in AI and Digitalization in Healthcare Across Generational Groups: A Comparative Study of Barriers and Facilitators Toward Equitable Adoption"
1 other identifier
observational
250
1 country
2
Brief Summary
This study aims to investigate differences in perception of barriers and facilitators of digitalization and Artificial Intelligence (AI) usage in healthcare across different generational groups (youth, working-age adults, and seniors). The results will help create practical recommendations for public health projects and consultants to support fair and inclusive use of new digital tools in healthcare. A cross-sectional online survey will be conducted among students at HAW, patients and employees in the rehabilitation center in Oldenburg, and seniors participating in the "Digital im Alter"(DIA) project.
Trial Health
Trial Health Score
Automated assessment based on enrollment pace, timeline, and geographic reach
participants targeted
Target at P75+ for all trials
Started Nov 2025
2 active sites
Health score is calculated from publicly available data and should be used for screening purposes only.
Trial Relationships
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Study Timeline
Key milestones and dates
First Submitted
Initial submission to the registry
November 18, 2025
CompletedStudy Start
First participant enrolled
November 24, 2025
CompletedFirst Posted
Study publicly available on registry
December 4, 2025
CompletedPrimary Completion
Last participant's last visit for primary outcome
March 30, 2026
CompletedStudy Completion
Last participant's last visit for all outcomes
December 30, 2026
ExpectedDecember 19, 2025
December 1, 2025
4 months
November 18, 2025
December 12, 2025
Conditions
Keywords
Outcome Measures
Primary Outcomes (3)
Trust in digitalization and AI in healthcare
* Measured with the adapted Human-Computer Trust Scale (HCTS). Total scores are calculated by summing ten items rated on a 5-point Likert scale (1 = strongly disagree to 5 = strongly agree), resulting in a minimum possible score of 10 and a maximum of 50. Higher scores indicate a greater level of trust in the computer system or AI. * Comparison across generational groups (youth, working-age adults, seniors).
December 2025 - January 2026
Perceived barriers to adoption of AI and digitalization in healthcare
* Measured with 5 Likert-scale items (accuracy, privacy and security, lack of human contact, ethics, lack of knowledge). Each item is rated from 1 = no concern to 5 = very strong concern. * Open-ended question: "What is your biggest concern about AI and digital technologies in healthcare and why?" * Comparison across generational groups (youths, working-age adults, seniors). Analysis of universal and generation-specific barriers.
December 2025 - January 2026
Perceived facilitators to the adoption of AI and digitalization in healthcare
* Measured with 6 Likert-scale items (clear explanations, regulation, professional review, transparent data use, training, success stories). Each item is rated from 1 = not effective to 5 = very effective. * Open-ended question: "What would help you personally to trust in digital technologies and AI in healthcare?" * Comparison across generational groups (youths, working-age adults, seniors). Analysis of universal and generation-specific facilitators.
December 2025 - January 2026
Secondary Outcomes (1)
eHealth literacy and digital skills
December 2025 - January 2026
Study Arms (3)
Rehabilitation Center Oldenburg patients and employees
Patients and employees at a rehabilitation center Oldenburg.
training course participants
Seniors participating in "Digital in Old Age" training courses.
Students
Students at HAW Hamburg
Eligibility Criteria
The study population is chosen in a way that the cohorts can cover all three generations required for the comparative study. Therefore, the cohorts in this study are: * Students at Hamburg University of Applied Sciences. * Seniors participating in "Digital in Old Age" training courses. * Patients and employees at a rehabilitation center in Oldenburg.
You may qualify if:
- Age 18 or older
- Belonging to one of the defined participant groups
- Consent to participate in the online survey
- Ability to participate in the survey (e.g., sufficient German or English language skills)
You may not qualify if:
- Individuals under 18
- Inability to give informed consent
- Illiteracy
Contact the study team to confirm eligibility.
Sponsors & Collaborators
Study Sites (2)
Constructor University (formerly known as Jacobs University)
Bremen, 28759, Germany
HAW Hamburg
Hamburg, 21033, Germany
Central Study Contacts
Study Design
- Study Type
- observational
- Observational Model
- COHORT
- Time Perspective
- CROSS SECTIONAL
- Sponsor Type
- OTHER
- Responsible Party
- PRINCIPAL INVESTIGATOR
- PI Title
- Head of Health Psychology & Behavioral Medicine Unit
Study Record Dates
First Submitted
November 18, 2025
First Posted
December 4, 2025
Study Start
November 24, 2025
Primary Completion
March 30, 2026
Study Completion (Estimated)
December 30, 2026
Last Updated
December 19, 2025
Record last verified: 2025-12
Data Sharing
- IPD Sharing
- Will not share