Empathy Training and Its Effect on Maternity Nurses' Communication Skills

NCT07248592 | Not Yet Recruiting

• 1 other identifier: 0593
• Study Type: interventional
• Target: 45
• Locations: 1 country
• Sites: 1

Brief Summary

The goal of this clinical trial is to evaluate the effectiveness of empathy skills training on Maternity Nurses' Communication and Parturient Women's Perception of Empathetic Care. The main questions it aims to answer are;

• Do maternity nurses who received empathy skills training have better empathetic communication skills when caring with parturient women than those who don't.?
• Do parturient women who received care from maternity nurses trained with empathy skills training perceive higher empathy level than mothers who received care from untrained nurses? Participants will:
• Have 3 educational training sessions on empathy communication skills.
• Will be followed by the researcher for any clarifications about the educational content of session
• nurses will be asked to evaluate their empathy communication skills twice (once before training and second time after training) . also parturient women will be asked to assess their maternity nurses' empathy care level twice (once before training and second time after training).

Conditions

Communication Skills; Patient Satisfaction

Keywords

Maternity nurses; empathetic communication skills; women perception; Parturient women

Outcome Measures

Primary Outcomes (1)

• Maternity Nurses' Empathy and Communication skills

  Empathy level among maternity nurses, measured using the Toronto Empathy Questionnaire (TEQ). The total score ranges from 0 to 64, with a higher score indicating greater empathy.

  one week after ending sessions of training

Secondary Outcomes (1)

• Parturient Women Perception of Maternity Nurses' Empathic Care

  one week after ending sessions of training

Study Arms (1)

Empathy and Communication Skills Training Arm

EXPERIMENTAL

This arm consists of all enrolled study participants, who are qualified maternity nurses working in the labor and delivery unit at Mansoura University Hospitals .

Other: Maternity Nurse Empathy and Communication Skills Training Program

Interventions

Maternity Nurse Empathy and Communication Skills Training Program OTHER

All participants in this single arm will receive the structured MNECS Training Program. This is a multi-session, interactive workshop designed to enhance empathy and patient-centered communication.

Also known as: MNECS Training Program

Empathy and Communication Skills Training Arm

Eligibility Criteria

• Sex: female
• Healthy Volunteers: Yes
• Age Groups: Child (0-17), Adult (18-64), Older Adult (65+)

You may qualify if:

• Be currently employed in a maternity care setting Labor \& Delivery Unit.
• Have direct patient contact with parturient women as a primary part of their regular duties.
• Have a minimum of 6 months of experience.

You may not qualify if:

• Nurses whose primary role is administrative, managerial without direct patient care responsibilities.
• Have previously participated in a pilot or feasibility study for the same or a highly similar intervention.
• Planned absence (e.g., extended leave, vacation) for a significant portion of the study intervention or data collection period.

Sponsors & Collaborators

• Mansoura University: lead

Study Sites (1)

Mansoura University

Al Mansurah, Dakahlia Governorate, Egypt

Location

MeSH Terms

Conditions

Patient Satisfaction

Condition Hierarchy (Ancestors)

Treatment Adherence and Compliance; Health Behavior; Behavior

Study Officials

• Nadia Y AbdElla, Assis. prof

  Mansoura University

  PRINCIPAL INVESTIGATOR

Central Study Contacts

Nadia Y AbdElla, Assis. prof

CONTACT

2733200; drnadiaabdella@gmail.com

Study Design

• Study Type: interventional
• Phase: not applicable
• Allocation: NA
• Masking: NONE
• Purpose: SUPPORTIVE CARE
• Intervention Model: SINGLE GROUP
• Sponsor Type: OTHER
• Responsible Party: PRINCIPAL INVESTIGATOR
• PI Title: assistant professor

Model Details: This study employs a single-group pre-test/post-test design. One cohort of maternity nurses will receive the intervention. Outcomes are measured at baseline (pre-test) before the training begins and then again after the training is complete (post-test). The primary analysis will compare the outcomes from these two time points to assess the effect of the training.

Study Record Dates

• First Submitted: November 18, 2025
• First Posted: November 25, 2025
• Study Start: December 15, 2025
• Primary Completion (Estimated): September 1, 2026
• Study Completion (Estimated): December 1, 2026
• Last Updated: November 25, 2025

Record last verified: 2025-11

Data Sharing

• IPD Sharing: Will not share

Locations

EG (1)