NCT06995378

Brief Summary

For adults \>65 years and their providers, the investigators will test the usability and design of a tool to replace standard uniform reporting of lab results to patients and their providers with a new personalized EHR lab result communication tool that: 1) extracts patient-level data from the EHR; 2) calculates individual risk; and 3) for patients with very low risk, communicates the individualized risk information. The investigators will employ a range of user experience research methods to understand how patient and provider users interact with the new lab result communication tool and to assess their comprehension of the lab results.

Trial Health

43
At Risk

Trial Health Score

Automated assessment based on enrollment pace, timeline, and geographic reach

Trial has exceeded expected completion date
Enrollment
5

participants targeted

Target at below P25 for not_applicable

Timeline
Completed

Started Oct 2025

Shorter than P25 for not_applicable

Geographic Reach
1 country

1 active site

Status
not yet recruiting

Health score is calculated from publicly available data and should be used for screening purposes only.

Trial Relationships

Click on a node to explore related trials.

Study Timeline

Key milestones and dates

First Submitted

Initial submission to the registry

May 20, 2025

Completed
9 days until next milestone

First Posted

Study publicly available on registry

May 29, 2025

Completed
4 months until next milestone

Study Start

First participant enrolled

October 1, 2025

Completed
1 month until next milestone

Primary Completion

Last participant's last visit for primary outcome

November 1, 2025

Completed
Same day until next milestone

Study Completion

Last participant's last visit for all outcomes

November 1, 2025

Completed
Last Updated

October 3, 2025

Status Verified

May 1, 2025

Enrollment Period

1 month

First QC Date

May 20, 2025

Last Update Submit

September 29, 2025

Conditions

Keywords

lab resultlab result communication tool

Outcome Measures

Primary Outcomes (1)

  • Change in self-reported anxiety about lab results after using the personalized tool

    Participants will complete a structured post-session survey using a 5-point Likert scale titled "Emotional Response to Lab Results". The scale ranges from 1 (Strongly Disagree) to 5 (Strongly Agree). Higher scores indicate lower anxiety and greater emotional reassurance. Survey items will assess their emotional response, including levels of anxiety and reassurance, after viewing lab results through the new tool. Responses will be compared to participants' recalled or expected emotional responses based on past experiences with standard lab result communication formats.

    Immediately after the user experience session

Study Arms (1)

Personalized Lab Result Arm

EXPERIMENTAL

Participants (patients aged 65+ and UCLA Health providers) will engage in a tool integrated into the EHR system to personalize how lab results are communicated to patients aged 65+ and their providers. The tool uses individual risk information and different visual/text formats to display results. Participants will view the tool and access user experience through observation, interviews, and surveys.

Behavioral: Lab Result Communication Tool

Interventions

A behavioral intervention delivered through a personalized EHR-integrated lab result communication tool designed to improve emotional and cognitive responses to lab results among adults aged 65+. The tool applies behavioral science principles such as risk personalization, simplified messaging, and visual framing to reduce patient anxiety, enhance understanding, and support informed decision-making.

Personalized Lab Result Arm

Eligibility Criteria

Age65 Years+
Sexall
Healthy VolunteersNo
Age GroupsOlder Adult (65+)

You may qualify if:

  • Enrolled in the patient portal;
  • English-speaking (as the language of the tool is currently only in English, and it would be impractical to have validated translations created for all of the potential variations and derivatives of the tool mock-ups); and
  • Without dementia or other neurocognitive disease.
  • UCLA Health providers who care for large numbers of older adults in outpatient settings.

You may not qualify if:

  • Do not have a UCLA PCP;
  • Are under the age of 65;
  • Are not English speaking (as the tool prototypes are only in English until final verbiage is determined);
  • Are not enrolled in the UCLA MyChart patient portal; or
  • Are diagnosed with dementia
  • Do not care for large numbers of older adults in outpatient settings

Contact the study team to confirm eligibility.

Sponsors & Collaborators

Study Sites (1)

UCLA Health System

Los Angeles, California, 90024, United States

Location

MeSH Terms

Conditions

Renal Insufficiency, Chronic

Condition Hierarchy (Ancestors)

Renal InsufficiencyKidney DiseasesUrologic DiseasesFemale Urogenital DiseasesFemale Urogenital Diseases and Pregnancy ComplicationsUrogenital DiseasesMale Urogenital DiseasesChronic DiseaseDisease AttributesPathologic ProcessesPathological Conditions, Signs and Symptoms

Central Study Contacts

Katelyn Assistant Clinical Research Coordinator

CONTACT

Study Design

Study Type
interventional
Phase
not applicable
Allocation
NA
Masking
NONE
Purpose
OTHER
Intervention Model
SINGLE GROUP
Sponsor Type
OTHER
Responsible Party
PRINCIPAL INVESTIGATOR
PI Title
Associate Professor of Medicine

Study Record Dates

First Submitted

May 20, 2025

First Posted

May 29, 2025

Study Start

October 1, 2025

Primary Completion

November 1, 2025

Study Completion

November 1, 2025

Last Updated

October 3, 2025

Record last verified: 2025-05

Data Sharing

IPD Sharing
Will not share

Locations