NCT06968611

Brief Summary

The goal of this clinical trial is to determine whether there is an increase in participant uptake of diabetes mellitus (DM) and diabetic retinopathy (DR) services and improved quality of patient-centered diabetic care resulting from the use of automated voice message reminders to sensitize people with DM about the potential for sight loss alongside the provision of free reading glasses. The main questions it aims to answer are:

  1. 1.Will the proportion of patients completing their scheduled DR and DM appointments within 3 weeks of the scheduled date be significantly increased in the group receiving the automated voice messages containing both appointment reminders and messaging about the importance of visit and medication compliance in reducing the risk of vision loss, compared with participant messages which only remind them of their appointments?
  2. 2.What is the cost-effectiveness, measured as total intervention cost per additional patient complying with the suggested exam?

Trial Health

77
On Track

Trial Health Score

Automated assessment based on enrollment pace, timeline, and geographic reach

Enrollment
640

participants targeted

Target at P75+ for not_applicable diabetes-mellitus

Timeline
6mo left

Started Aug 2025

Geographic Reach
1 country

2 active sites

Status
recruiting

Health score is calculated from publicly available data and should be used for screening purposes only.

Trial Relationships

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Study Timeline

Key milestones and dates

Study Progress55%
Aug 2025Dec 2026

First Submitted

Initial submission to the registry

May 5, 2025

Completed
8 days until next milestone

First Posted

Study publicly available on registry

May 13, 2025

Completed
3 months until next milestone

Study Start

First participant enrolled

August 25, 2025

Completed
1.3 years until next milestone

Primary Completion

Last participant's last visit for primary outcome

December 1, 2026

Expected
Same day until next milestone

Study Completion

Last participant's last visit for all outcomes

December 1, 2026

Last Updated

September 11, 2025

Status Verified

September 1, 2025

Enrollment Period

1.3 years

First QC Date

May 5, 2025

Last Update Submit

September 4, 2025

Conditions

Outcome Measures

Primary Outcomes (1)

  • Proportion of patients completing their diabetes or DR exam within 3 weeks of the scheduled date.

    3 weeks following scheduled exam date

Secondary Outcomes (1)

  • Cost-effectiveness, measured as total intervention cost per additional patient adherence with the suggested exam.

    Enrollment to 3 weeks following suggested exam date

Study Arms (2)

Control Group: Automated voice message exam reminder only

NO INTERVENTION

Participants will only receive an automated voice message reminder about the date of exam

Intervention Group: Automated voice message + vision education + free reading glasses at appointment

EXPERIMENTAL

Participants will receive an automated voice message reminder about the date of the exam. Additionally, the participant will receive a message underscoring the risk of vision loss from poorly controlled DM, stressing that excellent compliance with visits and medications nearly completely eliminates this risk, and the participant will receive a free pair of reading glasses on first appointment.

Other: Education/information of riskOther: Free eye glasses

Interventions

Participant will receive a message underscoring risk of vision loss from poorly controlled DM, and how this risk can be largely eliminated with excellent compliance with mediations and clinical visits.

Intervention Group: Automated voice message + vision education + free reading glasses at appointment

Participants will receive a free pair of reading glass at their first appointment

Intervention Group: Automated voice message + vision education + free reading glasses at appointment

Eligibility Criteria

Age30 Years+
Sexall
Healthy VolunteersNo
Age GroupsAdult (18-64), Older Adult (65+)

You may qualify if:

  • Diagnosed with DM within the last 6 months
  • Over 30 years of age
  • Currently treated at the Dinajpur Diabetes Hospital
  • Possess a mobile phone to receive voice messages
  • Willingness to participate in the study, and ability to give informed consent

You may not qualify if:

  • Other significant causes of vision loss
  • Medical conditions that could impair compliance with follow-up (such as stroke, dementia, etc.)

Contact the study team to confirm eligibility.

Sponsors & Collaborators

Study Sites (2)

Gausul Azam BNSB Eye Hospital

Dinajpur, Bangladesh

RECRUITING

Dinajpur Diabetes & Swasthoseba Hospital

Dinajpur Sadar, Bangladesh

RECRUITING

MeSH Terms

Conditions

Diabetes MellitusDiabetic Retinopathy

Interventions

Educational Status

Condition Hierarchy (Ancestors)

Glucose Metabolism DisordersMetabolic DiseasesNutritional and Metabolic DiseasesEndocrine System DiseasesRetinal DiseasesEye DiseasesDiabetic AngiopathiesVascular DiseasesCardiovascular DiseasesDiabetes Complications

Intervention Hierarchy (Ancestors)

Socioeconomic FactorsPopulation Characteristics

Study Officials

  • Munir Ahmed

    Orbis Bangladesh

    PRINCIPAL INVESTIGATOR
  • Nathan Congdon

    Orbis

    PRINCIPAL INVESTIGATOR

Central Study Contacts

Study Design

Study Type
interventional
Phase
not applicable
Allocation
RANDOMIZED
Masking
SINGLE
Who Masked
PARTICIPANT
Purpose
HEALTH SERVICES RESEARCH
Intervention Model
PARALLEL
Sponsor Type
OTHER
Responsible Party
SPONSOR

Study Record Dates

First Submitted

May 5, 2025

First Posted

May 13, 2025

Study Start

August 25, 2025

Primary Completion (Estimated)

December 1, 2026

Study Completion (Estimated)

December 1, 2026

Last Updated

September 11, 2025

Record last verified: 2025-09

Data Sharing

IPD Sharing
Will share

de-identified data is available upon reasonable request to the corresponding author following the study completion

Shared Documents
STUDY PROTOCOL, SAP, ICF

Locations