NCT06790069

Brief Summary

The goal of this study is to evaluate the integration of a symptom checker (SC) into the MomConnect (MC) platform to support maternal healthcare in South Africa. The main questions it aims to answer are:

  • Does the SC provide safe and appropriate medical advice?
  • Does the SC help mothers make informed decisions about when and where to seek healthcare, saving time and money by avoiding unnecessary visits?
  • Does the SC improve access to care for those facing significant healthcare barriers? Participants will answer survey questions before and after using the SC. A subset of participants will also be invited to participate in structured telephone interviews. The study will help researchers assess the SC's impact on healthcare decisions and resource use in South Africa.

Trial Health

87
On Track

Trial Health Score

Automated assessment based on enrollment pace, timeline, and geographic reach

Enrollment
968

participants targeted

Target at P75+ for all trials

Timeline
Completed

Started May 2023

Shorter than P25 for all trials

Geographic Reach
1 country

1 active site

Status
completed

Health score is calculated from publicly available data and should be used for screening purposes only.

Trial Relationships

Click on a node to explore related trials.

Study Timeline

Key milestones and dates

Study Start

First participant enrolled

May 4, 2023

Completed
3 months until next milestone

Primary Completion

Last participant's last visit for primary outcome

August 15, 2023

Completed
Same day until next milestone

Study Completion

Last participant's last visit for all outcomes

August 15, 2023

Completed
1.4 years until next milestone

First Submitted

Initial submission to the registry

January 16, 2025

Completed
7 days until next milestone

First Posted

Study publicly available on registry

January 23, 2025

Completed
Last Updated

January 30, 2025

Status Verified

January 1, 2025

Enrollment Period

3 months

First QC Date

January 16, 2025

Last Update Submit

January 28, 2025

Conditions

Maternal Health Care

Keywords

maternal healthmobile health toolssymptom checker

Outcome Measures

Primary Outcomes (2)

  • Proportion of appropriate advice by the SC for mother and child

    From data collection with participant enrolment to the completion of panel ratings, approximately 2-3 months after participant enrolment.

  • Proportion of safe advice by the SC for mother and child

    From data collection with participant enrolment to the completion of panel ratings, approximately 2-3 months after participant enrolment.

Secondary Outcomes (12)

  • Potential prevention of a health problem in Perinatal Period for Mother or Child

    From data collection with participant enrolment to the completion of panel ratings, approximately 2-3 months after participant enrolment.

  • Potential prevention of a SEVERE health problem in Perinatal Period for Mother or Child

    From data collection with participant enrolment to the completion of panel ratings, approximately 2-3 months after participant enrolment.

  • Potential Occurrence of a health problem (adverse event) in Perinatal Period for Mother and Child

    From data collection with participant enrolment to the completion of panel ratings, approximately 2-3 months after participant enrolment.

  • Potential Occurrence of a SEVERE health problem (severe adverse event) in Perinatal Period for Mother or Child

    From data collection with participant enrolment to the completion of panel ratings, approximately 2-3 months after participant enrolment.

  • Health seeking behaviour before and after using Ada+MomConnect

    From data collection with participant enrolment to the completion of the follow-up survey send out 1 week after enrolment.

  • +7 more secondary outcomes

Other Outcomes (6)

  • Socioeconomic background of users

    On the day of enrolment.

  • Subgroup analysis

    From data collection with participant enrolment to the completion of panel ratings, approximately 2-3 months after participant enrolment

  • Condition comparison

    On the day of enrolment.

  • +3 more other outcomes

Eligibility Criteria

Age18 Years+
Sexfemale
Healthy VolunteersNo
Age GroupsAdult (18-64), Older Adult (65+)
Sampling MethodNon-Probability Sample
Study Population

The study population consists of users of MomConnect a program developed by the National Department of Health (NDOH) in South Africa and Reach Digital Health for pregnant women and young mothers.

You may qualify if:

  • Women registered with MomConnect, who would like to assess their or their child's symptoms
  • At least 18 years of age
  • Women with access to WhatsApp
  • Capable of completing a symptom assessment in English

You may not qualify if:

  • Incapable of completing a symptom assessment in English via WhatsApp (e.g. due to illiteracy, language barrier, mental impairment or inebriation or other incapacity or lack of access to WhatsApp)

Contact the study team to confirm eligibility.

Sponsors & Collaborators

Study Sites (1)

Reach Digital Health (formerly Praekelt.org)

Cape Town, South Africa

Location

Study Design

Study Type
observational
Observational Model
OTHER
Time Perspective
OTHER
Sponsor Type
INDUSTRY
Responsible Party
SPONSOR

Study Record Dates

First Submitted

January 16, 2025

First Posted

January 23, 2025

Study Start

May 4, 2023

Primary Completion

August 15, 2023

Study Completion

August 15, 2023

Last Updated

January 30, 2025

Record last verified: 2025-01

Data Sharing

IPD Sharing
Will not share

Locations

ZA(1)