Information Systems Connectivity to Improve Medication Process

NCT06728254 | Completed

• 1 other identifier: FHCW EC Nr. 130/2023
• Study Type: interventional
• Target: 70
• Locations: 1 country
• Sites: 4

Brief Summary

Linked Care aims to help healthcare professionals (nurses, doctors, pharmacists) interact efficiently and safely with IT support to improve patient information flows. It focuses on the medication ordering process, which currently involves time-consuming steps like calling doctors and traveling to get prescriptions. The project targets nursing staff, doctors, pharmacists, and patients, with indirect benefits for hospitals, social welfare organizations, and insurance bodies. This study evaluates the Linked Care solution by addressing the research question: Does an electronic ordering system improve the efficiency and quality of the regular medication process?

Conditions

Medication Management at Home

Keywords

medication process; nursing; telehealth; home care; medication order

Outcome Measures

Primary Outcomes (1)

• Time spent on medication related processes

  Measure of time efficiency recorded on a project-specific 14-day medication log. / Minimum value: 0 \[minutes\], maximum value: N/A. Higher scores mean a worse outcome. / Analysis metric: difference test vs. control, test group trend analysis. / Method of aggregation: mean.

  Baseline, 3-month follow-up, 6-month follow-up

Secondary Outcomes (4)

• Overall score from the "Survey on psychological stress in mobile care (BGW miab)

  Baseline, 3-month follow-up, 6-month follow-up

• Overall score from a "Project-specific questionnaire on care-process quality".

  Baseline, 3-month follow-up, 6-month follow-up

• Overall score from the "Usefulness, Satisfaction, and Ease of Use (PSSUQ) Questionnaire"

  3-month follow-up, 6-month follow-up

• Overall score from the "Unified Theory of Acceptance and Use of Technology 2 (UTAUT2) Questionnaire"

  3-month follow-up, 6-month follow-up

Other Outcomes (5)

• Sample Characteristic Affiliation

  Baseline

• Sample Characteristic Profession

  Baseline

• Sample Characteristic Age

  Baseline

Study Arms (2)

Intervention (using Linked Care system)

EXPERIMENTAL

All nurses and caregivers participating in the intervention group use the newly installed mynevaToGo app to reorder medication. Nurses and nursing assistant level 2 also use the myneva Care Center software to keep the medication list prescribed by the GP. The solution is installed in advance on the duty cell phones by the IT department of the relevant care organization. Participating nurses and caregivers in the intervention group are instructed to handle the medication ordering process electronically (i.e., medication orders will be sent to the GPs via the Linked Care platform).

Device: medication management

Control

ACTIVE COMPARATOR

Care professionals in the convenience sampled control group continue to handle the usual medication process.

Other: Usual Care Group

Interventions

medication management DEVICE

The test system consists of: * Linked care platform (backend) which provides a new possibility of data exchange for IT systems of caregivers, pharmacies, and GPs * User interfaces for caregivers as well as for the systems myneva.carecenter and mynevaTOgo * An extension of the user interface for GPs in their IT system (in the test only for the physician software PCPO by CompoGroup Medical ) * An extension of the user interface for pharmacists in their IT system (in the test only for pharmacies with software from Apothekerverlag) Functionally, the solution should, coordinate the medication requirements between pharmacies, GPs, and caregivers (subarea medication).

Intervention (using Linked Care system)

Usual Care Group OTHER

Usual care.

Control

Eligibility Criteria

• Age: 18 Years+
• Sex: all
• Healthy Volunteers: No
• Age Groups: Adult (18-64), Older Adult (65+)

You may qualify if:

• Actively pursuing at least one of the following health professions extramurally: nurse, nursing assistant level 1 or level 2 , elderly specialist caregiver, home care assistant
• Active maintenance of nursing documentation and use of the duty cell phone
• Age 18+ years
• Willing to comply with all study-related procedures and provide informed consent

Sponsors & Collaborators

• Peter Putz: lead
• Wiener Rotes Kreuz- Rettungs-, Krankentransport-, Pflege- und Betreuungsgesellschaft m.b.H.: collaborator
• Volkshilfe Wien gemeinnützige Betriebs-GmbH: collaborator
• Volkshilfe Gesundheits- und Soziale Dienste GmbH: collaborator
• Johanniter Österreich Ausbildung und Forschung gem. GmbH: collaborator

Study Sites (4)

Volkshilfe Gesundheits- und Soziale Dienste GmbH

Linz, 4200, Austria

Location

Wiener Rotes Kreuz- Rettungs-, Krankentransport-, Pflege- und Betreuungsgesellschaft m.b.H.

Vienna, 1030, Austria

Location

Johanniter Österreich Ausbildung und Forschung gem. GmbH

Vienna, 1210, Austria

Location

Volkshilfe Wien gemeinnützige Betriebs-GmbH

Vienna, Austria

Location

Related Publications (2)

• Helmcke Stefan, Biesdorf Stefan, Bauer Florian, Berger Wernhard (2021). mckinseystudiedigitalisierung im gesundheitswesen die 47mrdeurochance fur Österreich.

  BACKGROUND

• BGW miab für die Pflege und den stationären Wohnbereich der Behindertenhilfe Erstveröffentlichung 2002, Stand 01/2013 Hrsg. Berufsgenossenschaft für Gesundheitsdienst und Wohlfahrtspflege (BGW). Hamburg, Online: www.bgw-online.de

  BACKGROUND

Study Officials

• Elisabeth Haslinger-Baumann, FH-Prof. Dr.

  FH Campus Wien University of Apllied Sciences

  STUDY DIRECTOR

Study Design

• Study Type: interventional
• Phase: not applicable
• Allocation: NON RANDOMIZED
• Masking: NONE
• Purpose: HEALTH SERVICES RESEARCH
• Intervention Model: PARALLEL
• Sponsor Type: OTHER
• Responsible Party: SPONSOR INVESTIGATOR
• PI Title: Head of Research Center

Model Details: Non-randomized controlled trial, with participants unequally allocated to test and control groups (factor 5) in clusters

Study Record Dates

• First Submitted: December 6, 2024
• First Posted: December 11, 2024
• Study Start: January 7, 2025
• Primary Completion: June 29, 2025
• Study Completion: June 29, 2025
• Last Updated: September 24, 2025

Record last verified: 2025-09

Data Sharing

• IPD Sharing: Will not share

Locations

AU (4)