NCT06597773

Brief Summary

The goal of this prospective 1:1 randomized controlled trial is to evaluate if an online patient navigation program, designed to identify targeted supportive care needs and to facilitate referrals and web-based interventions to address these needs, can increase patients' access to supportive care services, compared to traditional in-person patient navigation providing referrals to in-person supportive care services. The main questions it aims to answer are:

  • Does online patient navigation increase access to supportive care services among patients with breast cancer?
  • Which are the barriers that hinder patients' access to the supportive care services they require?
  • What is patients' level of satisfaction with online patient navigation? Participants will:
  • Participate in an online or in-person patient navigation program for 4 weeks
  • Answer the study surveys at baseline and 4 weeks of follow-up

Trial Health

30
At Risk

Trial Health Score

Automated assessment based on enrollment pace, timeline, and geographic reach

Trial has exceeded expected completion date
Timeline
Completed

Started Sep 2025

Geographic Reach
1 country

1 active site

Status
withdrawn

Health score is calculated from publicly available data and should be used for screening purposes only.

Trial Relationships

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Study Timeline

Key milestones and dates

First Submitted

Initial submission to the registry

September 12, 2024

Completed
7 days until next milestone

First Posted

Study publicly available on registry

September 19, 2024

Completed
1 year until next milestone

Study Start

First participant enrolled

September 21, 2025

Completed
1 day until next milestone

Primary Completion

Last participant's last visit for primary outcome

September 22, 2025

Completed
1 day until next milestone

Study Completion

Last participant's last visit for all outcomes

September 23, 2025

Completed
Last Updated

September 26, 2025

Status Verified

September 1, 2025

Enrollment Period

1 day

First QC Date

September 12, 2024

Last Update Submit

September 22, 2025

Conditions

Keywords

breast cancersupportive carepatient navigationonline patient navigation

Outcome Measures

Primary Outcomes (1)

  • Access to supportive care services

    Participants' rate of attendance to each of the supportive care services in study will be evaluated through a survey at 4 weeks of follow-up, which will assess each group's access to the recommended services, barriers encountered, and satisfaction with the navigation program.

    4 weeks

Study Arms (2)

Online patient navigation and supportive care referrals

EXPERIMENTAL

The intervention group will participate in an online patient navigation program designed to identify patients' nutrition, psychology, and sexology counseling needs, and to facilitate referrals and web-based systematic interventions to address these supportive care needs. Participants in this group will complete the study surveys at baseline (T1) and 4 weeks (T2) of follow-up.

Other: Online patient navigation and supportive care referrals

In-person patient navigation and supportive care referrals

ACTIVE COMPARATOR

The control group will participate in an in-person patient navigation program designed to identify patients' nutrition, psychology, and sexology counseling needs, and to facilitate referrals to in-person supportive care services. Participants in this group will complete the study surveys at baseline (T1) and 4 weeks (T2) of follow-up.

Other: In-person patient navigation and supportive care referrals

Interventions

In the online patient navigation program, a navigator will use validated instruments to identify participants\' need for nutrition, psychology, and sexology counseling, and will refer them to the required services. Referrals will be made to web-based, systematic supportive care resources consisting of pre-recorded videos led by specialists and which will be available on a study-specific website, allowing each participant to access the resources as soon as they receive a referral. Additionally, online support groups will be held monthly to complement the supportive care programs.

Online patient navigation and supportive care referrals

In the in-person patient navigation program, a navigator will use validated instruments to identify participants\' need for nutrition, psychology, and sexology counseling, and will refer them to the required services. Referrals will be made to supportive care services available at their healthcare institution.

In-person patient navigation and supportive care referrals

Eligibility Criteria

Age18 Years+
Sexfemale
Healthy VolunteersNo
Age GroupsAdult (18-64), Older Adult (65+)

You may qualify if:

  • Female sex
  • Age ≥18 years
  • Diagnosis of non-metastatic breast cancer
  • Internet access at home or in their mobile phone
  • Availability to answer the study surveys
  • Provision of signed informed consent

You may not qualify if:

  • Disease recurrence
  • Inability to read or write

Contact the study team to confirm eligibility.

Sponsors & Collaborators

Study Sites (1)

Hospital Zambrano Hellion

San Pedro Garza García, Nuevo León, 66260, Mexico

Location

MeSH Terms

Conditions

Breast Neoplasms

Condition Hierarchy (Ancestors)

Neoplasms by SiteNeoplasmsBreast DiseasesSkin DiseasesSkin and Connective Tissue Diseases
0

Study Design

Study Type
interventional
Phase
not applicable
Allocation
RANDOMIZED
Masking
SINGLE
Who Masked
OUTCOMES ASSESSOR
Masking Details
Given the nature of the intervention, the study will be open and participants will know which group they were randomized to. However, the study will be blinded to the statistician in order to reduce the risk of introducing bias when interpreting the data.
Purpose
SUPPORTIVE CARE
Intervention Model
PARALLEL
Sponsor Type
OTHER
Responsible Party
PRINCIPAL INVESTIGATOR
PI Title
Principal Investigator

Study Record Dates

First Submitted

September 12, 2024

First Posted

September 19, 2024

Study Start

September 21, 2025

Primary Completion

September 22, 2025

Study Completion

September 23, 2025

Last Updated

September 26, 2025

Record last verified: 2025-09

Locations