The Clear Conversations Project
Clear Conversations: Evaluating a Verbal Health Literacy Intervention in Derbyshire
2 other identifiers
observational
400
1 country
2
Brief Summary
Understanding health information can be difficult. This means some people struggle to know how to manage their health. Also, people may not know what health services to use or when to use them. This can lead to poorer health. It is therefore important health workers can communicate information clearly. This is so people using health services can understand it and know what to do. Having clear conversations with service users could help them to improve their health. More research is needed into this area. This is so we can understand and improve health conversations. In this research project health workers will be provided with training. The training will teach them ways to improve their communication skills. Health workers will also receive support from a Health Literacy Officer. The Investigators want to see if this can improve service user outcomes and reduce health inequalities. The investigators will ask health workers and service users from a Local Authority and an NHS service to take part. Service users will attend the health programmes as normal. Staff who have and have not received the training will deliver the programmes. The investigators will ask service users to complete questionnaires. The investigators will also collect service user data from the programmes. This data will be collected before and after they attend. The investigators will compare this data with the previous year. The investigators will observe health workers delivering the programmes. The investigators will use a check list to see how they use the skills they have learnt. The investigators will ask health workers to complete a questionnaire before and after they attend the training. The investigators will run focus groups with the health workers six months later. The investigators want to understand if the training was useful. The investigators also want to know if the health workers are using the skills they learnt in their practice.
Trial Health
Trial Health Score
Automated assessment based on enrollment pace, timeline, and geographic reach
participants targeted
Target at P75+ for all trials
Started Jul 2024
Shorter than P25 for all trials
2 active sites
Health score is calculated from publicly available data and should be used for screening purposes only.
Trial Relationships
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Study Timeline
Key milestones and dates
Study Start
First participant enrolled
July 1, 2024
CompletedFirst Submitted
Initial submission to the registry
July 12, 2024
CompletedFirst Posted
Study publicly available on registry
July 18, 2024
CompletedPrimary Completion
Last participant's last visit for primary outcome
March 31, 2025
CompletedStudy Completion
Last participant's last visit for all outcomes
June 30, 2025
CompletedApril 1, 2025
July 1, 2024
9 months
July 12, 2024
March 31, 2025
Conditions
Outcome Measures
Primary Outcomes (2)
The Chronic Respiratory Disease Questionnaire (CDRQ)
The CRQ is an interviewer-administered questionnaire measuring both physical and emotional aspects of chronic respiratory disease. The total score for the CRDQ ranges from 0 to 100, with higher scores indicating better HRQOL
0, 6 weeks
Weight in kilogrammes
Services attending the weight management programme will be weighed at the start and end of the programme
0, 12, 26 weeks
Secondary Outcomes (5)
The short Warwick and Edinburgh Mental Health and Well being Scale (weight management programme only)
0 and 12 weeks
Incremental shuttle walking test in meters (Pulmonary Rehab prgramme only)
0, 6 weeks
Lung Information Needs Questionnaire (LINQ) - pulmonary rehab programme
0, 6 weeks
Generalised Anxiety Disorder Assessment (GAD-7) - Pulmonary rehab programme
0, 6 weeks
Patient Health Questionnaire (PHQ-9) - Pumonary rehab programme
0-6weeks
Study Arms (2)
Pulmonary Rehab Programme
Pulmonary Rehab Programme staff and patients. The five physiotherapists who deliver the programmes will receive Verbal Health Literacy training and implementation support. Patients will enrol and complete the Pulmonary Rehab programme as usual. That is two sessions a week for six weeks.
Weight Management Programme
Six out of twelve Health Improvement Advisors, who deliver the programmes, will receive Verbal Health Literacy Training and implementation support. Service users will attend the programme as usual. That is one session a week for 12 weeks.
Interventions
Five respiratory physiotherapists and half (6/12) weight management programme advisors, will receive a two hour Verbal Health Literacy training session. The training session will focus on three techniques: simple language, 'Teachback' and 'Chunk and check'. They will also receive implementation support from a Health Literacy Officer. All pulmonary rehab patients will attend programmes run by physiotherapists trained in Verbal Health Literacy techniques. Weight management programme service users will attend programmes run by trained and untrained staff.
Eligibility Criteria
Physiotherapists and Health Improvement Advisors working in the pulmonary rehab programme and weight management programme respectively. Patients/services users attending either of the two programmes during the study period.
You may qualify if:
- Public Health Intervention Advisors delivering the tier 2 weight management programme across Derbyshire.
- Physiotherapists and specialist nurses involved in the assessment of patients and delivery of the six week DCHS NHS pulmonary rehabilitation programme.
- Adults aged 18 or over who start the rolling 12 week tier two weight management programme during the intervention period.
- Adults aged 18 or over, with Chronic Obstructive Pulmonary Disease, who are being assessed for and undertaking the six week pulmonary rehabilitation programme during the study intervention period.
- For the staff questionnaire only - Healthcare staff from other services that attend Verbal Health Literacy training, during the study period in 2024, will also be eligible
You may not qualify if:
- Service users attending the two service programmes outside of the data collection period.
- Other pulmonary rehabilitation staff. i.e. staff who are not physiotherapists or specialist nurses.
Contact the study team to confirm eligibility.
Sponsors & Collaborators
- University of Sheffieldlead
- Derbyshire Community Health Services NHS Foundation Trustcollaborator
- Debyshire County Councilcollaborator
Study Sites (2)
Derbyshire County Council
Matlock, Chesterfield, DE43AG, United Kingdom
Derbyshire Community Health Services NHSFT
Chesterfield, Derbyshire, S42 7JE, United Kingdom
MeSH Terms
Conditions
Condition Hierarchy (Ancestors)
Study Officials
- PRINCIPAL INVESTIGATOR
Cheryl Grindell, PhD
University of Sheffield
Central Study Contacts
Study Design
- Study Type
- observational
- Observational Model
- OTHER
- Time Perspective
- PROSPECTIVE
- Sponsor Type
- OTHER
- Responsible Party
- SPONSOR
Study Record Dates
First Submitted
July 12, 2024
First Posted
July 18, 2024
Study Start
July 1, 2024
Primary Completion
March 31, 2025
Study Completion
June 30, 2025
Last Updated
April 1, 2025
Record last verified: 2024-07