NCT06342388

Brief Summary

The goal of this study is to try new outreach methods to improve access to Medicaid for those who lost Medicaid for procedural reasons. The main questions it aims to answer are:

  1. 1.How does a live phone call from a Navigator impact Medicaid enrollment among people who lost Medicaid coverage for procedural reasons?
  2. 2.What is the effectiveness of outreach using a live call rather than a pre-recorded call?

Trial Health

45
At Risk

Trial Health Score

Automated assessment based on enrollment pace, timeline, and geographic reach

Timeline
0mo left

Started Jul 2024

Status
withdrawn

Health score is calculated from publicly available data and should be used for screening purposes only.

Trial Relationships

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Study Timeline

Key milestones and dates

Study Progress97%
Jul 2024Jun 2026

First Submitted

Initial submission to the registry

March 26, 2024

Completed
7 days until next milestone

First Posted

Study publicly available on registry

April 2, 2024

Completed
3 months until next milestone

Study Start

First participant enrolled

July 1, 2024

Completed
1.7 years until next milestone

Primary Completion

Last participant's last visit for primary outcome

March 1, 2026

Completed
3 months until next milestone

Study Completion

Last participant's last visit for all outcomes

June 1, 2026

Expected
Last Updated

April 9, 2024

Status Verified

April 1, 2024

Enrollment Period

1.7 years

First QC Date

March 26, 2024

Last Update Submit

April 4, 2024

Conditions

No Medicaid Coverage

Keywords

Medicaid

Outcome Measures

Primary Outcomes (1)

  • Number of people who successfully renew their Medicaid coverage within 3 months of receiving the live outbound call

    Numbers will be counted using Wisconsin administrative data on Medicaid enrollment housed at the UW Institute for Research on Poverty.

    3 months

Secondary Outcomes (3)

  • Duration of coverage gaps

    6 months

  • Number of people who successfully renew their Medicaid coverage within 6 months of receiving the live outbound call

    6 months

  • Number of people who successfully renew their Medicaid coverage within 6 months of receiving the pre-recorded outbound call

    6 months

Study Arms (3)

Live Outreach

People in this cohort will receive a live outbound call from a Navigator

Pre-recorded Outreach

People in this cohort will receive a pre-recorded outbound call providing a hotline number

No outreach

People in this cohort will not receive outreach of any kind

Eligibility Criteria

Age65 Years+
Sexall
Healthy VolunteersNo
Age GroupsOlder Adult (65+)
Sampling MethodNon-Probability Sample
Study Population

People in Wisconsin who lost Medicaid coverage for procedural reasons any time between June 2024 and November 2025

You may qualify if:

  • Eligible for Medicaid
  • Lost Medicaid coverage between June 2024 and November 2025

You may not qualify if:

  • Preferring a language other than English, Spanish, or Hmong
  • No working phone number

Contact the study team to confirm eligibility.

Sponsors & Collaborators

Study Officials

  • Rebecca Myerson, PhD

    University of Wisconsin, Madison

    PRINCIPAL INVESTIGATOR
0

Study Design

Study Type
observational
Observational Model
CASE ONLY
Time Perspective
PROSPECTIVE
Sponsor Type
OTHER
Responsible Party
SPONSOR

Study Record Dates

First Submitted

March 26, 2024

First Posted

April 2, 2024

Study Start

July 1, 2024

Primary Completion

March 1, 2026

Study Completion (Estimated)

June 1, 2026

Last Updated

April 9, 2024

Record last verified: 2024-04

Data Sharing

IPD Sharing
Will not share