Enrollment Barriers, Procedural Denials, and Loss of Medicaid Coverage
4 other identifiers
interventional
230,000
1 country
1
Brief Summary
The goal of this study is to try new outreach methods to improve access to Medicaid for those who lost Medicaid for procedural reasons. The main questions it aims to answer are:
- 1.How does a live phone call from a Navigator impact Medicaid enrollment among people who lost Medicaid coverage for procedural reasons?
- 2.What is the effectiveness of outreach using a live call rather than a pre-recorded call?
Trial Health
Trial Health Score
Automated assessment based on enrollment pace, timeline, and geographic reach
participants targeted
Target at P75+ for not_applicable
Started Feb 2025
Typical duration for not_applicable
1 active site
Health score is calculated from publicly available data and should be used for screening purposes only.
Trial Relationships
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Study Timeline
Key milestones and dates
First Submitted
Initial submission to the registry
March 26, 2024
CompletedFirst Posted
Study publicly available on registry
April 2, 2024
CompletedStudy Start
First participant enrolled
February 12, 2025
CompletedPrimary Completion
Last participant's last visit for primary outcome
February 1, 2027
ExpectedStudy Completion
Last participant's last visit for all outcomes
December 1, 2027
April 8, 2026
April 1, 2026
2 years
March 26, 2024
April 7, 2026
Conditions
Keywords
Outcome Measures
Primary Outcomes (1)
Number of people who successfully renew their Medicaid coverage within 3 months of receiving the live outbound call
Numbers will be counted using Wisconsin administrative data on Medicaid enrollment housed at the UW Institute for Research on Poverty.
3 months
Secondary Outcomes (3)
Duration of coverage gaps
6 months
Number of people who successfully renew their Medicaid coverage within 6 months of receiving the live outbound call
6 months
Number of people who successfully renew their Medicaid coverage within 6 months of receiving the pre-recorded outbound call
6 months
Study Arms (3)
Live Outreach
EXPERIMENTALPeople in this cohort will receive a live outbound call from a Navigator
Pre-recorded Outreach
EXPERIMENTALPeople in this cohort will receive a pre-recorded outbound call providing a hotline number
No outreach
NO INTERVENTIONPeople in this cohort will not receive outreach of any kind
Interventions
Participants will receive either a live or pre-recorded outbound phone call
Eligibility Criteria
You may qualify if:
- Eligible for Medicaid
- Lost Medicaid coverage between June 2024 and November 2025
You may not qualify if:
- Preferring a language other than English, Spanish, or Hmong
- No working phone number
Contact the study team to confirm eligibility.
Sponsors & Collaborators
- Covering Wisconsincollaborator
- Arnold Venturescollaborator
- University of Wisconsin, Madisonlead
Study Sites (1)
University of Wisconsin - Madison
Madison, Wisconsin, 53705, United States
Study Officials
- PRINCIPAL INVESTIGATOR
Rebecca Myerson, PhD
University of Wisconsin, Madison
Central Study Contacts
Study Design
- Study Type
- interventional
- Phase
- not applicable
- Allocation
- RANDOMIZED
- Masking
- NONE
- Purpose
- OTHER
- Intervention Model
- PARALLEL
- Sponsor Type
- OTHER
- Responsible Party
- SPONSOR
Study Record Dates
First Submitted
March 26, 2024
First Posted
April 2, 2024
Study Start
February 12, 2025
Primary Completion (Estimated)
February 1, 2027
Study Completion (Estimated)
December 1, 2027
Last Updated
April 8, 2026
Record last verified: 2026-04
Data Sharing
- IPD Sharing
- Will not share