Chatbot Facilitated Education on Child and Adolescent Abuse

NCT06167031 | Completed Results

• 1 other identifier: IRB112-148-B
• Study Type: interventional
• Target: 98
• Locations: 1 country
• Sites: 1

Brief Summary

The study aims to evaluate the effectiveness of chatbot-facilitated education (CFE) in assisting nursing personnel to prevent child and adolescent abuse and neglect (CAN). The main questions it aims to answer are:

1. 1.Does applying CFE enhance nurses' intention to report CAN?
2. 2.Does applying CFE improve nurses' attitudes toward reporting CAN?
3. 3.Does applying CFE increase nurses' knowledge of CAN?
4. 4.Attend a CAN course for about 1.5 hours. The experimental group will use CFE, and the control group will only receive lecture-based teaching.
5. 5.Have the CAN course, comprised of two main subjects: "CAN" and "Nurses' Roles and Functions in CAN".
6. 6.Receive the learning effect assessment at three different time points: before the course, one week after, and four weeks after.

Conditions

Child Abuse

Keywords

child and adolescent abuse and neglect (CAAN); chatbots; attitude toward reporting; intention to report

Outcome Measures

Primary Outcomes (3)

• Intention to Report Child and Adolescent Abuse and Neglect

  This subscale is part of the Child and Adolescent Abuse and Neglect (CAN) Competency Assessment. It comprises eight simulated child abuse scenarios, with participants rating their intention to report each case on an 11-point scale ranging from 0 (no intention to report) to 10 (definite intention to report). The total possible score is 80, with higher scores indicating a stronger and more consistent intention to report suspected CAN cases.

  Pre-test (before the course), Post-test 1 (one week after), Post-test 2(four weeks after).

• Attitude Toward Reporting Child and Adolescent Abuse and Neglect

  This subscale is part of the Child and Adolescent Abuse and Neglect (CAN) Competency Assessment and consists of three sections: five items on attitudes toward child discipline, six items on perceptions of abusive parents, and seven items on professional responsibility in reporting child abuse, totaling 18 items. Participants rate each item on a 7-point Likert scale ranging from 0 (strongly disagree) to 6 (strongly agree). The maximum possible score is 108. Higher scores reflect more negative attitudes toward physical discipline, lower tolerance for abusive behavior by parents, and stronger endorsement of professional responsibility in reporting suspected child abuse.

  Pre-test (before the course), Post-test 1 (one week after), Post-test 2(four weeks after).

• Knowledge About Child and Adolescent Abuse and Neglect

  This subscale is part of the Child and Adolescent Abuse and Neglect (CAN) Competency Assessment and includes 13 true-false items. Participants are instructed to respond with "true," "false," or "don't know" for each statement. Correct responses receive one point, while incorrect or "don't know" responses receive zero. The total possible score is 13, with higher scores indicating greater knowledge of CAN and its relevant legal framework.

  Pre-test (before the course), Post-test 1 (one week after), Post-test 2(four weeks after).

Study Arms (2)

Chatbot-facilitated education Group

EXPERIMENTAL

The participants will receive a lecture on the CAN course with assistance from a chatbot. The instructor will pose questions to the participants, who will respond using the chatbot.

Other: chatbot facilitated teaching

Lecture-based teaching Group

ACTIVE COMPARATOR

The participants will only receive a lecture on the CAN course.

Other: lecture-based teaching

Interventions

chatbot facilitated teaching OTHER

The experimental group will use "chatbot" to facilitate teaching.

Chatbot-facilitated education Group

lecture-based teaching OTHER

The control group only receives lecture-based teaching.

Lecture-based teaching Group

Eligibility Criteria

• Age: 20 Years - 65 Years
• Sex: all
• Healthy Volunteers: Yes
• Age Groups: Adult (18-64), Older Adult (65+)

You may qualify if:

• Nurses who
• work in Hualien Tzu Chi Hospital
• finish the probationary period, directly do the practical care
• want to participate and sign the consent

You may not qualify if:

• The nurses will be excluded if they are in an administrative position or withdraw the protocol for any reason.

Sponsors & Collaborators

• Tzu Chi University: lead

Study Sites (1)

Tzu Chi University

Hualien City, Hualien County, 970374, Taiwan

Location

Results Point of Contact

• Title: Associate professer Mei-Lin Hsieh
• Organization: Tzu Chi University

shaer@gms.tcu.edu.tw

886933513291

Study Officials

• Mei-Lin Hsieh

  Tzu Chi University

  PRINCIPAL INVESTIGATOR

Publication Agreements

• PI is Sponsor Employee: No
• Restrictive Agreement: No

Study Design

• Study Type: interventional
• Phase: not applicable
• Allocation: RANDOMIZED
• Masking: NONE
• Purpose: OTHER
• Intervention Model: PARALLEL
• Sponsor Type: OTHER
• Responsible Party: PRINCIPAL INVESTIGATOR
• PI Title: Co-Project Investigator

Study Record Dates

• First Submitted: October 5, 2023
• First Posted: December 12, 2023
• Study Start: January 10, 2024
• Primary Completion: January 17, 2024
• Study Completion: April 8, 2024
• Last Updated: August 17, 2025
• Results First Posted: August 17, 2025

Record last verified: 2025-08

Data Sharing

• IPD Sharing: Will not share

Locations

TW (1)