RadConnect Communication Application

NCT05540444 | Completed

• 1 other identifier: ICBE-S-000556
• Study Type: observational
• Target: 79
• Locations: 1 country
• Sites: 1

Brief Summary

The aim is to evaluate the impact of an innovative asynchronous communication application on the number of calls from technologists to radiologists. Even though it is paramount that radiologists be accessible and available to other healthcare workers in the enterprise, frequent interruptions have negative impact on productivity and well-being. A novel communication app was developed that streamlines communication between technologists and radiologists: RadConnect.

Conditions

Communication

Keywords

Radiologists; Radiology Technologists

Outcome Measures

Primary Outcomes (1)

• Test the hypothesis that adoption of RadConnect leads to reduction of phone calls to radiologists.

  * P1 = Mean number of calls per working day during regular working hours between Sending Extensions and Receiving Extensions in Before Phase * P2 = Mean number of calls per working day during regular working hours between Sending Extensions and Receiving Extensions in After Phase The primary endpoint will be obtained by testing the hypothesis that P1 \> P2 using Wilcoxon's one-tailed test with significance level P \< 0.05.

  Numbers are continously measured during each shift of the subjects over a period of 40 consecutive working days during the before (phase 1) and 40 consecutive working days during the after phase (phase 2) of this study.

Secondary Outcomes (3)

• Compare experiences and attitudes of technicians and radiologists towards RadConnect versus phone calls.

  Continously measured during each shift of the subjects over a period of 40 consecutive working days during the before (phase 1) and 40 consecutive working days during the after phase(phase 2) of this study.

• Measure the characteristics of technician questions raised over phone and through RadConnect.

  Continously measured during each shift of the subjects over a period of 40 consecutive working days during the before phase (phase 1) and 40 consecutive working days during the after phase (phase 2) of this study.

• Consolidated opinion usability and experience of RadConnect in itself and in comparison to alternative communication methods.

  1 hour, after completion of the after phase (phase 2 of this study)

Interventions

RadConnect DEVICE

The study will be performed in a clinical setting at the department of radiology of LUMC, meaning that we aim to test the hypothesis that ("RadConnect") can reduce the number of phone calls from a select set of extension used by technologists (the "Sending Extensions") to another select set of extensions manned by radiologists ("Receiving Extensions").

Eligibility Criteria

• Sex: all
• Healthy Volunteers: Yes
• Age Groups: Child (0-17), Adult (18-64), Older Adult (65+)
• Sampling Method: Non-Probability Sample

Study Population

Subjects are not patients, but radiologists, technologist, doctor assistants and physician assistants employeed by LUMC. That drive the radiological workflow and frequently raise and answer questions related to the image acquisition.

You may qualify if:

• Individuals that are employed by LUMC
• Individuals that are radiologists, radiology fellows, radiology residents, radiology technologists, doctor assistants, physician assistants or other support personnel in the Department of Radiology that raise managing image acquisition related questions.
• Individuals that consent to participating in the study.
• Individuals scheduled to work at locations at Sending Extensions, Receiving Extensions and Control Extensions.

You may not qualify if:

• Individuals not able to understand or not willing to sign the informed consent form.
• Individuals that indicate that they do no comprehend RadConnect and/or its intended use after two educational sessions.
• Individuals not able to not willing to comply with the intended use of RadConnect.

Sponsors & Collaborators

• Philips Electronics Nederland B.V. acting through Philips CTO organization: lead
• Leiden University Medical Center: collaborator

Study Sites (1)

Leiden University Medical Center (LUMC)

Leiden, 2333 ZA, Netherlands

Location

MeSH Terms

Conditions

Communication

Condition Hierarchy (Ancestors)

Behavior

Study Officials

• Hildo Lamb, Prof. Dr.

  Leiden University Medical Center

  PRINCIPAL INVESTIGATOR

Study Design

• Study Type: observational
• Observational Model: CASE CROSSOVER
• Time Perspective: PROSPECTIVE
• Sponsor Type: INDUSTRY
• Responsible Party: SPONSOR

Study Record Dates

• First Submitted: September 8, 2022
• First Posted: September 14, 2022
• Study Start: September 29, 2022
• Primary Completion: July 13, 2023
• Study Completion: July 13, 2023
• Last Updated: July 21, 2023

Record last verified: 2023-07

Data Sharing

• IPD Sharing: Will not share

Locations

NL (1)