Effects of SF for CST Protocol in OT Interns

NCT05457231 | Completed

• 1 other identifier: 202001194B0
• Study Type: interventional
• Target: 140
• Locations: 1 country
• Sites: 1

Brief Summary

Specific feedback is considered an important strategy in communication skills training (CST). However, the effects of specific feedback on communication skills have not been comprehensively investigated. Therefore, this study aimed to investigate the effects of specific feedback based on an in-depth assessment tool for CST (CST-SF) in occupational therapy interns' communication skills.

Conditions

Communication; Occupational Therapy

Keywords

communication skills; communication skills training; feedback; communication skills assessment; communication skills measure; occupational therapy; intern

Outcome Measures

Primary Outcomes (1)

• Gap-Kalamazoo Communication Skills Assessment

  The Gap-Kalamazoo Communication Skills Assessment (GKCSAF) is widely used in medical education to evaluate communication skills in patient interviews through observation and to provide immediate feedback

  Change from Baseline GKCSAF scores at 3 months

Study Arms (1)

CST-SF group

EXPERIMENTAL

The feedback process was as follows. Feedback was given after each interview, including brief feedback and SF. Brief feedback was provided by the clinical instructor based on the Gap-Kalamazoo Communication Skills Assessment Form immediately after each interview. Within two weeks after the first and second interviews, the interns received SF from experts and clinical instructors based on the Communication Skills Measure for Therapist. The SF of the third interview could not be completed because the internship had ended.

Other: specific feedback based on an in-depth assessment tool for communication skills training

Interventions

specific feedback based on an in-depth assessment tool for communication skills training OTHER

In addition to the specific feedback based on an in-depth assessment tool, four strategies modified from common strategies in the previous studies were incorporated into the intervention protocol, including lecture, patient interview, brief feedback, and self-reflection

CST-SF group

Eligibility Criteria

• Sex: all
• Healthy Volunteers: No
• Age Groups: Child (0-17), Adult (18-64), Older Adult (65+)

You may qualify if:

• fourth-year undergraduate students who had started their psychiatry internship

Sponsors & Collaborators

• Chang Gung Memorial Hospital: lead

Study Sites (1)

Chang Gung Medical Hospital

Kaohsiung City, Niaosong Dist, 833401, Taiwan

Location

Related Publications (5)

• Gillis AE, Morris MC, Ridgway PF. Communication skills assessment in the final postgraduate years to established practice: a systematic review. Postgrad Med J. 2015 Jan;91(1071):13-21. doi: 10.1136/postgradmedj-2014-132772. Epub 2014 Dec 2.

  PMID: 25468984 BACKGROUND

• van Es JM, Schrijver CJ, Oberink RH, Visser MR. Two-dimensional structure of the MAAS-Global rating list for consultation skills of doctors. Med Teach. 2012;34(12):e794-9. doi: 10.3109/0142159X.2012.709652. Epub 2012 Sep 3.

  PMID: 22938687 BACKGROUND

• Riess H, Kraft-Todd G. E.M.P.A.T.H.Y.: a tool to enhance nonverbal communication between clinicians and their patients. Acad Med. 2014 Aug;89(8):1108-12. doi: 10.1097/ACM.0000000000000287.

  PMID: 24826853 BACKGROUND

• Epstein RM, Street RL Jr. Shared mind: communication, decision making, and autonomy in serious illness. Ann Fam Med. 2011 Sep-Oct;9(5):454-61. doi: 10.1370/afm.1301.

  PMID: 21911765 BACKGROUND

• Fallowfield L, Jenkins V. Effective communication skills are the key to good cancer care. Eur J Cancer. 1999 Oct;35(11):1592-7. doi: 10.1016/s0959-8049(99)00212-9.

  PMID: 10673967 BACKGROUND

MeSH Terms

Conditions

Communication

Condition Hierarchy (Ancestors)

Behavior

Study Officials

• TZU-TING CHEN, Master

  Chang Gung Memorial Hospital and Chang Gung University College of Medicine, Kaohsiung, Taiwan

  PRINCIPAL INVESTIGATOR

Study Design

• Study Type: interventional
• Phase: not applicable
• Allocation: NA
• Masking: NONE
• Purpose: OTHER
• Intervention Model: SINGLE GROUP
• Sponsor Type: OTHER
• Responsible Party: SPONSOR

Study Record Dates

• First Submitted: July 5, 2022
• First Posted: July 13, 2022
• Study Start: August 1, 2020
• Primary Completion: February 28, 2022
• Study Completion: July 1, 2022
• Last Updated: July 13, 2022

Record last verified: 2022-07

Data Sharing

• IPD Sharing: Will not share

Locations

TW (1)