Effectiveness of Health Promotion Interventions in Improving Patient Satisfaction
1 other identifier
interventional
350
1 country
1
Brief Summary
This study investigated whether health promotion intervention can effectively affect patients' satisfaction with primary health care services through questionnaire survey.
Trial Health
Trial Health Score
Automated assessment based on enrollment pace, timeline, and geographic reach
participants targeted
Target at P75+ for not_applicable
Started Apr 2022
Typical duration for not_applicable
1 active site
Health score is calculated from publicly available data and should be used for screening purposes only.
Trial Relationships
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Study Timeline
Key milestones and dates
First Submitted
Initial submission to the registry
March 16, 2022
CompletedStudy Start
First participant enrolled
April 10, 2022
CompletedFirst Posted
Study publicly available on registry
May 20, 2022
CompletedPrimary Completion
Last participant's last visit for primary outcome
October 1, 2024
CompletedStudy Completion
Last participant's last visit for all outcomes
December 1, 2024
CompletedMarch 22, 2024
March 1, 2024
2.5 years
March 16, 2022
March 20, 2024
Conditions
Outcome Measures
Primary Outcomes (1)
Patient satisfaction after the intervention by using PSQ 18 questionnaires
When contacting the patient for the first time, add the patient's WeChat account and ask the patient to follow the health intervention subscription number. The patient who follows the subscription account can read the intervention materials and watch the intervention videos anytime and anywhere and can also leave the comments and questions. They will also be encouraged to check the text messages and messages previously sent through WeChat subscription accounts, interact with investigators individually through WeChat personal information platform, and discuss with other patients in WeChat groups Participants can seek help through WeChat personal information platform or by phone at any time. We release at least one health intervention data every week, and contact the people being interfered to ensure that the intervention is effective.
6 months
Study Arms (1)
Health promotion
OTHERHealth education and popularization of science
Interventions
Intervention is achieved through health education. Analyze the factors that may affect patients' satisfaction with primary medical services through existing data, and carry out targeted health education.
Eligibility Criteria
You may qualify if:
- years of age or older
- Being able to read and write in Chinese
- Owning a smartphone and knowing how to use WeChat
- Clear consciousness, can communicate normally, can understand the questionnaire correctly.
You may not qualify if:
- ·Patients with mental disorders, cognitive impairment, severe and terminal illness were unable to cooperate with this study.
Contact the study team to confirm eligibility.
Sponsors & Collaborators
Study Sites (1)
Xi 'an Medical University
Xi’an, Shanxi, 712000, China
MeSH Terms
Conditions
Condition Hierarchy (Ancestors)
Study Officials
- PRINCIPAL INVESTIGATOR
MON MIN SWE KYE, DR
Tunku Abdul Rahman University
Central Study Contacts
Study Design
- Study Type
- interventional
- Phase
- not applicable
- Allocation
- NA
- Masking
- NONE
- Purpose
- HEALTH SERVICES RESEARCH
- Intervention Model
- SINGLE GROUP
- Sponsor Type
- OTHER
- Responsible Party
- PRINCIPAL INVESTIGATOR
- PI Title
- Doctoral candidate
Study Record Dates
First Submitted
March 16, 2022
First Posted
May 20, 2022
Study Start
April 10, 2022
Primary Completion
October 1, 2024
Study Completion
December 1, 2024
Last Updated
March 22, 2024
Record last verified: 2024-03