Caring for Providers to Improve Patient Experience Study Phase 2 in Migori County
CPIPE2
Addressing Provider Stress and Unconscious Bias to Improve Quality of Maternal Health Care
2 other identifiers
interventional
83
1 country
1
Brief Summary
The activities described in this proposal are aimed at addressing health care provider stress and unconscious bias to improve quality of maternal health care, particularly related to the person-centered dimensions of care-i.e. care that is respectful and responsive to women's needs, preferences, and values. The investigators focus on health provider stress and unconscious bias because they are key drivers of poor-quality care that are often not addressed in interventions designed to improve quality of maternal health care. The investigators plan to (1) design an intervention that enables providers to identify and manage their stress and unconscious bias; (2) pilot the intervention to assess its feasibility and acceptability; and (3) assess preliminary effect of the intervention on: (a) provider knowledge, attitudes, and behaviors related to stress and unconscious bias; and (b) provider stress levels.
Trial Health
Trial Health Score
Automated assessment based on enrollment pace, timeline, and geographic reach
participants targeted
Target at P50-P75 for not_applicable
Started Aug 2021
Typical duration for not_applicable
1 active site
Health score is calculated from publicly available data and should be used for screening purposes only.
Trial Relationships
Click on a node to explore related trials.
Study Timeline
Key milestones and dates
Study Start
First participant enrolled
August 16, 2021
CompletedFirst Submitted
Initial submission to the registry
August 18, 2021
CompletedFirst Posted
Study publicly available on registry
August 24, 2021
CompletedPrimary Completion
Last participant's last visit for primary outcome
June 24, 2022
CompletedStudy Completion
Last participant's last visit for all outcomes
August 31, 2023
CompletedResults Posted
Study results publicly available
June 12, 2024
CompletedMay 7, 2025
May 1, 2025
10 months
August 18, 2021
April 18, 2024
May 5, 2025
Conditions
Keywords
Outcome Measures
Primary Outcomes (4)
Change in Perceived Stress Scale (PSS) Score From Baseline to 6 Months
The Perceived Stress Scale (PSS) score ranges from 0 to 40 with higher scores indicating higher perceived stress.
Baseline and 6 months
Change in Shirom-Melamed Burnout Measure (SMBM) Score From Baseline to 6 Months
The Shirom-Melamed Burnout Measure range from 1 to 7 with higher scores indicating higher burnout
Baseline and 6 months
Change in Stress Knowledge and Attitudes Score From Baseline to 6 Months
The stress knowledge and attitudes score is measured by 14 survey questions with scores ranging from 0 to 14. Higher scores indicate higher knowledge and positive attitudes regarding stress and stress management. We used 13 of the items from the 14-item survey scale. The score range used is 0 to 13- as noted in the limitations section.
Baseline and 6 months
Change in Unconscious Bias Knowledge and Attitudes Score From Baseline to 6 Months
The unconscious bias knowledge and attitudes score is measured by 17 survey questions with scores ranging from 0 to 17. Higher scores indicate higher knowledge and positive attitudes regarding unconscious bias and unconscious bias mitigation
Baseline and 6 months
Secondary Outcomes (4)
Change in Hair Cortisol Levels From Baseline to 6 Months
Baseline and 6 months
Change in Heart Rate Variability (HRV) Levels From Baseline to 6 Months
Baseline and 6 months
Change in Socioeconomic Status-person Centered Maternity Care Implicit Association Test (IAT) Score
Baseline and 6 months
Change in Explicit Bias Scores From Baseline to 6 Months
Baseline and 6 months
Study Arms (2)
Intervention arm
EXPERIMENTAL1. Training: The investigators will develop a training for providers that addresses the following topics: Stress \& positive coping mechanisms; Unconscious bias awareness and mitigation; Person-centered maternity care; Dealing with difficult situations; and Teamwork and communication; 2. Peer support and mentorship: The investigators will identify what works best for these groups in terms of group composition, size, and how the groups want to interact. 3. Leadership engagement: To ensure leadership buy in, support and sustainability of the intervention, the investigators will engage leadership of the County. 4. Embedded champions: To facilitate ongoing engagement, the investigators will identify local leaders, and invite them to training where they will be taught how to facilitate peer support groups and serve as champions.
Control arm
NO INTERVENTIONWill not receive any training during the intervention period
Interventions
Eligibility Criteria
You may qualify if:
- Providers working in maternity units of the intervention facilities are all eligible.
You may not qualify if:
- Inability to attend scheduled training.
Contact the study team to confirm eligibility.
Sponsors & Collaborators
Study Sites (1)
Migori County hospital and sub-county hospitals
Migori, Kenya
Related Publications (84)
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BACKGROUNDAbout the IAT. Available at: https://implicit.harvard.edu/implicit/iatdetails.html.
BACKGROUND
MeSH Terms
Conditions
Condition Hierarchy (Ancestors)
Limitations and Caveats
Our initial plan was to use 14 and 17 items for assessing stress and bias knowledge and attitudes respectively, but the final analysis used 13 and 15 items- 3 questions did not perform well during pretesting. Change in Hair Cortisol Levels includes for analysis the total number of participants we were able to collect hair samples with- 15 and 7, for intervention and control, respecively. Change in Heart Rate Variability (HRV) Levels were limited to those who consented and provided HRV data.
Results Point of Contact
- Title
- Dr. Patience Afulani
- Organization
- University of California, San Francisco
Study Officials
- PRINCIPAL INVESTIGATOR
Patience Afulani, PhD, MD, MPH
University of California, San Francisco
Publication Agreements
- PI is Sponsor Employee
- No
- Restrictive Agreement
- No
Study Design
- Study Type
- interventional
- Phase
- not applicable
- Allocation
- NON RANDOMIZED
- Masking
- NONE
- Purpose
- HEALTH SERVICES RESEARCH
- Intervention Model
- PARALLEL
- Sponsor Type
- OTHER
- Responsible Party
- SPONSOR
Study Record Dates
First Submitted
August 18, 2021
First Posted
August 24, 2021
Study Start
August 16, 2021
Primary Completion
June 24, 2022
Study Completion
August 31, 2023
Last Updated
May 7, 2025
Results First Posted
June 12, 2024
Record last verified: 2025-05
Data Sharing
- IPD Sharing
- Will not share