Effectiveness of Mobile-phone Career Competencies Intervention for Malaysian Public Sector Managers

NCT04822714 | Completed

• 1 other identifier: UPM
• Study Type: interventional
• Target: 70
• Locations: 1 country
• Sites: 1

Brief Summary

This study aims to evaluate the effectiveness of a user and expert centric mobile phone-based career intervention program of career competencies among Malaysian public managers.

Conditions

Competency-Based Education; Competence

Keywords

career competencies; mobile career intervention; career behavioral action

Outcome Measures

Primary Outcomes (2)

• Effectiveness of Career Competencies

  assessed by Career Competencies Questionnaire - 1=low career competencies \& 5=high career competencies

  12 weeks

• Validation of Mobile Career Competencies Intervention

  Assessed by USE Questionnaire - 1 Very Not Useful \& 5 Very Useful * Usefulness * Ease of Use * Ease of Learning * System Satisfaction

  1 week

Secondary Outcomes (6)

• Reflection on motivation

  12 weeks

• Reflection on qualities

  12 weeks

• Networking

  12 weeks

• Self-profiling

  12 weeks

• Work exploration

  12 weeks

Study Arms (2)

Mobile Career Competencies Intervention

EXPERIMENTAL

The intervention protocol has five main components and is designed in English language. The first component consists of an educational session. The second component focuses on one's reflection on motivation and qualities. The third component assists users in working out strategies with others. The fourth component prompts users to reflect on and narrate their emerging career stories through goal-setting identification activities. The fifth component includes the government's human resource practices, training programs offered, and policies. The fourth and fifth component require users to reflect on their work exploration and career control career competencies.

Behavioral: Mobile Career Competencies Intervention

Waitlist control

NO INTERVENTION

Waitlist control group attended work and basic training from the organization as usual. They only receive the mobile intervention after the intervention group completing of the intervention.

Interventions

Mobile Career Competencies Intervention BEHAVIORAL

Mobile career competencies intervention aim to enhance the career competencies (career behavioral action) among the participants

Mobile Career Competencies Intervention

Eligibility Criteria

• Sex: all
• Healthy Volunteers: Yes
• Age Groups: Child (0-17), Adult (18-64), Older Adult (65+)

You may qualify if:

• Must be Administrative and Diplomatic Officers (ADO) who use mobile application (Android)
• Must be in Grade 41
• Informed consent obtained

You may not qualify if:

• The officer that use IPhone
• The officer that involved in disciplinary issues

Sponsors & Collaborators

• Universiti Putra Malaysia: lead
• Public Service Department Malaysia: collaborator

Study Sites (1)

Public Service Department Malaysia

Putrajaya, 62510, Malaysia

Location

Related Publications (3)

• Hsin Hung, H., & Roziah, M. R. (2019). A Systematic Literature Review on the Competencies fo Public Services. International Conference on Educational Research and Practice 2019 (ICERP 2019), UPM, 57.

  BACKGROUND

• Ho, H. H., Foo, C. N., & Baki, R. (2019). Training but no Training. International Journal of Academic Research in Business & Social Sciences, 9(7), 77-87.

  BACKGROUND

• Ho HH, Mohd Rasdi R, Ibrahim R, Md Khambari MN. Developing and evaluating the effectiveness of mobile phone-based career intervention for career competencies of Malaysian public managers: Protocol for a mixed method study. Internet Interv. 2020 Sep 3;22:100349. doi: 10.1016/j.invent.2020.100349. eCollection 2020 Dec.

  PMID: 32995304 RESULT

Study Officials

• Hsin Hung Ho, Master

  Public Service Department Malaysia

  PRINCIPAL INVESTIGATOR

Study Design

• Study Type: interventional
• Phase: not applicable
• Allocation: RANDOMIZED
• Masking: SINGLE
• Who Masked: PARTICIPANT
• Masking Details: The participants was blinded during the recruitment and allocation via electronic consent format and the intervention conducted through mobile intervention
• Purpose: TREATMENT
• Intervention Model: PARALLEL
• Sponsor Type: OTHER
• Responsible Party: PRINCIPAL INVESTIGATOR
• PI Title: Principal Investigator/ Senior Assistant Secretary

Model Details: This study is a single blind, multiple center parallel, randomized control trial (RCT) design incorporate individual treatment to all the participants with the mobile career competencies intervention aim to enhance the career competencies among the participants

Study Record Dates

• First Submitted: March 25, 2021
• First Posted: March 30, 2021
• Study Start: August 3, 2020
• Primary Completion: December 23, 2020
• Study Completion: December 31, 2020
• Last Updated: April 2, 2021

Record last verified: 2021-03

Data Sharing

• IPD Sharing: Will not share

Locations

MY (1)