NCT04802304

Brief Summary

Beyond Bias will evaluate the impact of an intervention designed to reduce family planning provider bias towards young, unmarried, and nulliparous women in Tanzania, Burkina Faso, and Pakistan. The intervention has three components: 1) a summit that includes impactful stories told to and by family planning providers that highlight the consequences of provider bias, 2) a forum for continued communication between providers, and 3) a rewards program where clinics in which providers exhibit less biased client interactions or who have improved the most towards this end will be rewarded with social recognition and a ceremony. Half of the eligible clinics in each country (233 in total) are randomly assigned to receive the intervention, while the remaining half serves as control. The objective of the evaluation is to estimate the impact of the intervention on a range of outcomes related to quality of family planning care among young, unmarried, and nulliparous women. The investigators hypothesize that the intervention will increase the share of young, unmarried, and nulliparous women who received counseling on a range of methods, counseling on long acting methods, and who received their preferred method. The investigators will collect four types of data to evaluate the intervention: 1) provider surveys, 2) mystery clients' visits, 3) direct observations of client-provider interactions, and 4) qualitative interviews with clients, providers, and implementors.

Trial Health

87
On Track

Trial Health Score

Automated assessment based on enrollment pace, timeline, and geographic reach

Enrollment
233

participants targeted

Target at P75+ for not_applicable

Timeline
Completed

Started Sep 2020

Typical duration for not_applicable

Geographic Reach
1 country

1 active site

Status
completed

Health score is calculated from publicly available data and should be used for screening purposes only.

Trial Relationships

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Study Timeline

Key milestones and dates

Study Start

First participant enrolled

September 1, 2020

Completed
5 months until next milestone

First Submitted

Initial submission to the registry

January 29, 2021

Completed
2 months until next milestone

First Posted

Study publicly available on registry

March 17, 2021

Completed
6 months until next milestone

Primary Completion

Last participant's last visit for primary outcome

September 1, 2021

Completed
1.1 years until next milestone

Study Completion

Last participant's last visit for all outcomes

October 14, 2022

Completed
Last Updated

October 17, 2022

Status Verified

October 1, 2022

Enrollment Period

1 year

First QC Date

January 29, 2021

Last Update Submit

October 14, 2022

Conditions

Keywords

Human-centered designHealth provider bias

Outcome Measures

Primary Outcomes (4)

  • Whether client was able to receive services

    This is a measure of whether the client received family planning services on the day they came into the clinic. This will be measured from real clients using client exit surveys and using mystery clients.

    12 months after the intervention starts

  • Optimal Counseling

    This is a measure of whether the client was counseled on all methods that were good options for the client given her background and preferences. This will be coded as 1 if client was counseled on the full set of optimal family planning methods and zero if the client was not counseled on the full set of optimal family planning methods. This will be collected in the client exit survey and in by mystery clients.

    12 months after the intervention starts

  • Received modern method

    This is a measure of whether the client received a modern family planning method during her visit. This will be collected in the client exit survey only.

    12 months after the intervention starts

  • Perceived patient centeredness

    This is a composite scale (ranging from 0 to 1) that measures the extent to which the client perceived the her interaction with family provider as patient centered. The questions included in the scale will be chosen based on data driven factor analysis methods. Higher scores will indicate better patient centeredness. This will be collected in the client exit survey and in by mystery clients.

    12 months after the intervention starts

Secondary Outcomes (1)

  • Provider biased attitudes

    12 months after the intervention starts

Study Arms (2)

Treatment

EXPERIMENTAL
Other: Beyond Bias Treatment

Control

NO INTERVENTION

Interventions

The intervention has three components: 1) a summit that includes impactful stories told to and by family planning providers that highlight the consequences of provider bias, 2) a forum for continued communication between providers, and 3) a rewards program where clinics in which providers exhibit less biased client interactions or who have improved the most towards this end will be rewarded with social recognition and a ceremony.

Treatment

Eligibility Criteria

AgeUp to 24 Years
Sexfemale(Gender-based eligibility)
Gender Eligibility DetailsThis study is about family planning for women so we do not incldude men in the study
Healthy VolunteersYes
Age GroupsChild (0-17), Adult (18-64)

You may qualify if:

  • All providers that are part of Pathfinder Internal's supported clinic network in Burkina Faso, Tanzania, and Pakistan.

You may not qualify if:

  • None
  • All clients aged 24 or under that visit a clinic that is enrolled in the study
  • Clients over 24
  • Clients who do not visit the clinic for family planning services

Contact the study team to confirm eligibility.

Sponsors & Collaborators

Study Sites (1)

RAND

Santa Monica, California, 90401, United States

Location

Study Officials

  • Zachary Wagner, Ph.D

    RAND

    PRINCIPAL INVESTIGATOR
  • Corrina Moucheraud, Ph.D

    University of California, Los Angeles

    PRINCIPAL INVESTIGATOR

Study Design

Study Type
interventional
Phase
not applicable
Allocation
RANDOMIZED
Masking
NONE
Purpose
HEALTH SERVICES RESEARCH
Intervention Model
PARALLEL
Model Details: Half of the eligible clinics in each country (233 in total) are randomly assigned to receive the intervention, while the remaining half serves as control.
Sponsor Type
OTHER
Responsible Party
PRINCIPAL INVESTIGATOR
PI Title
Professor of Policy Analysis

Study Record Dates

First Submitted

January 29, 2021

First Posted

March 17, 2021

Study Start

September 1, 2020

Primary Completion

September 1, 2021

Study Completion

October 14, 2022

Last Updated

October 17, 2022

Record last verified: 2022-10

Data Sharing

IPD Sharing
Will share

All IPD collected as part of the study and underlying results in publications will be de-identified and made public, with the exception of the content of in-depth interviews. IPD to be made available include data collected through provider surveys, mystery client visit debrief forms, and direct observations of client-provider interactions.

Shared Documents
STUDY PROTOCOL, SAP, ICF, ANALYTIC CODE
Time Frame
IPD will be made indefinitely available 6 months after publication.
Access Criteria
IPD will be made public, without any need for prior request.

Locations