Video, Telephone or Face-to-face Surgical Consultations: a Survey of Patients' and Surgeons' Views

NCT04765683 | Completed

• 1 other identifier: 287686
• Study Type: observational
• Target: 220
• Locations: 1 country
• Sites: 1

Brief Summary

This study will send out questionnaires to surgical outpatients and surgeons to gather their views on the appropriate type of surgical outpatient consultation in different clinical scenarios, in order to establish a guideline for surgical outpatient planning.

Conditions

Surgery

Keywords

outpatient consultation

Outcome Measures

Primary Outcomes (1)

• appropriate type of surgical outcome

  What type of surgical outpatient consultation is appropriate for different clinical scenarios i.e. new patient, review patient, post-operative results, breaking bad news, cancer follow-up? This will be assessed by means of a Survey Monkey questionnaire sent out to surgeons in NHS Grampian / Highlands and Tayside and a different Survey Monkey questionnaire sent to patients attending surgical outpatients in NHS Grampian.

  June 2021

Secondary Outcomes (1)

• Are there any new surgical patients that can be seen or assessed by video or telephone consultation? Do remote consultations improve efficiency?

  June 2021

Study Arms (2)

Patients

Attending surgical outpatients

Other: questionnaire

Surgeons

Running surgical outpatients

Other: questionnaire

Interventions

questionnaire OTHER

Survey of views on outpatient consultation format

Patients; Surgeons

Eligibility Criteria

• Age: 16 Years+
• Healthy Volunteers: No
• Age Groups: Child (0-17), Adult (18-64), Older Adult (65+)
• Sampling Method: Non-Probability Sample

Study Population

General surgical outpatients General surgeons

You may qualify if:

• PATIENTS
• Adults attending general surgical outpatients in Aberdeen Royal Infirmary during the study period presenting with:
• lumps and bumps
• hernias
• biliary problems
• jaundice
• abdominal pain/mass/weight loss
• gastro-oesophageal reflux
• dysphagia
• change in bowel habit
• anorectal problems
• thyroid nodules
• parathyroid disease
• adrenal masses
• SURGEONS

You may not qualify if:

• PATIENTS
• lacking capacity
• without language skills to answer questionnaires or ability to understand questionnaires
• children \< 16yrs (No upper age limit)
• patients presenting as emergencies
• patients unwilling to complete questionnaires.
• SURGEONS
• \- trainee surgeons.

Sponsors & Collaborators

• University of Aberdeen: lead

Study Sites (1)

Aberdeen Royal Infirmary

Aberdeen, AB25 2ZN, United Kingdom

Location

MeSH Terms

Interventions

Surveys and Questionnaires

Intervention Hierarchy (Ancestors)

Data Collection; Epidemiologic Methods; Investigative Techniques; Health Care Evaluation Mechanisms; Quality of Health Care; Health Care Quality, Access, and Evaluation; Public Health; Environment and Public Health

Study Design

• Study Type: observational
• Observational Model: CASE ONLY
• Time Perspective: PROSPECTIVE
• Sponsor Type: OTHER
• Responsible Party: SPONSOR

Study Record Dates

• First Submitted: December 18, 2020
• First Posted: February 21, 2021
• Study Start: August 20, 2021
• Primary Completion: October 25, 2021
• Study Completion: October 25, 2021
• Last Updated: August 31, 2026

Record last verified: 2026-08

Data Sharing

• IPD Sharing: Will not share

Locations

GB (1)