Job Satisfaction of Emergency Ambulance Personnel

NCT04182243 | Completed

• 1 other identifier: Job Satisfaction
• Study Type: interventional
• Target: 132
• Locations: 0 countries
• Sites: N/A

Brief Summary

The emergency department crowding is a worldwide health problem. Overcapacity admissions result in a decrease in health care quality. High job satisfaction, proper working environment, appropriate institutional structuring in government, and sufficient resources of the staff mean the quality of health care. To evaluate the job satisfaction of the personnel works in emergency health care in North Cyprus and contribute to raising the quality of health services to world standards. In this study, job satisfaction of the personnel working in emergency health services in North Cyprus evaluated through a questionnaire made between October 20; November 10, 2016. It consisted of two parts in which sociodemographic characteristics and job satisfaction scale. The job satisfaction scale developed by Güneri (2011) was a 5-point Likert type. It consisted of 7 sub-dimensions: the nature of work, relations with co-workers, vocational training, relationships with supervisors, economic, cultural, social aspect, and capacity of consumables. The scale can have the lowest score of 47 and the highest score of 235. Participants' high scores on the scale indicated high job satisfaction. The participants', 31.82% were in the 36-49 age, 81.06% were women, 75% were married, 82.5% had children, and 42.42% was an undergraduate degree. The majority of the participants were nurses who had been working for more than ten years and 40-50 hours per week. No significant difference found between job satisfaction and sociodemographic characteristics (p\>0.05). High school graduates, head nurses, emergency call center staff, working 1-4 years, 40-50 hours per week, and those who received updating training have significantly higher job-satisfaction scores than the other groups (p\<0.05). The high job satisfaction of the personnel working in emergency health services is the meaning of high-quality health care. We recommend the inclusion of emergency health services in the existing structure of the Ministry of Health in Northern Cyprus. Also, emergency health care should be provided by paramedics and EMTs (Emergency Medical Technician), decreasing weekly working hours and increasing updating training.

Conditions

Job Stress

Keywords

Job Satisfaction; Emergency Health Care; Paramedic; Emergency Medical Technician; Nurse

Outcome Measures

Primary Outcomes (1)

• Job Satisfaction of Emergency Health Care Providers in Northern Cyprus

  Questionnaire

  Through study completion, an average of 6 months

Study Arms (1)

Emergency Health Care Provider

OTHER

Working in emergency health services in Northern Cyprus

Other: Evaluation of job satisfaction in emergency health care providers by questionnaire

Interventions

Evaluation of job satisfaction in emergency health care providers by questionnaire OTHER

Also known as: Nature of work, Relations with co-workers, Vocational training, Relationship with supervisors, Economic aspect, Cultural aspect, Social aspect, Capacity of consumables

Emergency Health Care Provider

Eligibility Criteria

• Sex: all
• Healthy Volunteers: Yes
• Age Groups: Child (0-17), Adult (18-64), Older Adult (65+)

You may not qualify if:

• Doctors, did not accept to join to study, long term leaving from job

Sponsors & Collaborators

• European University of Lefke: lead

Related Publications (12)

• Coomber B, Barriball KL. Impact of job satisfaction components on intent to leave and turnover for hospital-based nurses: a review of the research literature. Int J Nurs Stud. 2007 Feb;44(2):297-314. doi: 10.1016/j.ijnurstu.2006.02.004. Epub 2006 Apr 24.

  PMID: 16631760 RESULT

• Gedif G, Sisay Y, Alebel A, Belay YA. Level of job satisfaction and associated factors among health care professionals working at University of Gondar Referral Hospital, Northwest Ethiopia: a cross-sectional study. BMC Res Notes. 2018 Nov 20;11(1):824. doi: 10.1186/s13104-018-3918-0.

  PMID: 30458846 RESULT

• Golbasi Z, Kelleci M, Dogan S. Relationships between coping strategies, individual characteristics and job satisfaction in a sample of hospital nurses: cross-sectional questionnaire survey. Int J Nurs Stud. 2008 Dec;45(12):1800-6. doi: 10.1016/j.ijnurstu.2008.06.009. Epub 2008 Aug 13.

  PMID: 18703192 RESULT

• Lu H, Barriball KL, Zhang X, While AE. Job satisfaction among hospital nurses revisited: a systematic review. Int J Nurs Stud. 2012 Aug;49(8):1017-38. doi: 10.1016/j.ijnurstu.2011.11.009. Epub 2011 Dec 19.

  PMID: 22189097 RESULT

• Ozturk H, Babacan E. The occupational safety of health professionals working at community and family health centers. Iran Red Crescent Med J. 2014 Oct 5;16(10):e16319. doi: 10.5812/ircmj.16319. eCollection 2014 Oct.

  PMID: 25558383 RESULT

• Reichard AA, Marsh SM, Tonozzi TR, Konda S, Gormley MA. Occupational Injuries and Exposures among Emergency Medical Services Workers. Prehosp Emerg Care. 2017 Jul-Aug;21(4):420-431. doi: 10.1080/10903127.2016.1274350. Epub 2017 Jan 25.

  PMID: 28121261 RESULT

• Maguire BJ. Violence against ambulance personnel: a retrospective cohort study of national data from Safe Work Australia. Public Health Res Pract. 2018 Mar 15;28(1):28011805. doi: 10.17061/phrp28011805.

  PMID: 29582039 RESULT

• Sveinsdottir H, Biering P, Ramel A. Occupational stress, job satisfaction, and working environment among Icelandic nurses: a cross-sectional questionnaire survey. Int J Nurs Stud. 2006 Sep;43(7):875-89. doi: 10.1016/j.ijnurstu.2005.11.002. Epub 2005 Dec 19.

  PMID: 16360157 RESULT

• Tarcan M, Hikmet N, Schooley B, Top M, Tarcan GY. An analysis of the relationship between burnout, socio-demographic and workplace factors and job satisfaction among emergency department health professionals. Appl Nurs Res. 2017 Apr;34:40-47. doi: 10.1016/j.apnr.2017.02.011. Epub 2017 Feb 3.

  PMID: 28342622 RESULT

• Tavakoli N, Shaker SH, Soltani S, Abbasi M, Amini M, Tahmasebi A, Hosseini Kasnavieh SM. Job Burnout, Stress, and Satisfaction among Emergency Nursing Staff after Health System Transformation Plan in Iran. Emerg (Tehran). 2018;6(1):e41. Epub 2018 Jul 13.

  PMID: 30584557 RESULT

• Tran KT, Nguyen PV, Dang TTU, Ton TNB. The Impacts of the High-Quality Workplace Relationships on Job Performance: A Perspective on Staff Nurses in Vietnam. Behav Sci (Basel). 2018 Nov 23;8(12):109. doi: 10.3390/bs8120109.

  PMID: 30477199 RESULT

• Wilson W, Raj JP, Narayan G, Ghiya M, Murty S, Joseph B. Quantifying Burnout among Emergency Medicine Professionals. J Emerg Trauma Shock. 2017 Oct-Dec;10(4):199-204. doi: 10.4103/JETS.JETS_36_17.

  PMID: 29097859 RESULT

Related Links

• An Analysis of Structure in Northern Cyprus Ministry of Health
• Health Services Statistical Report in Northern Cyprus

MeSH Terms

Conditions

Occupational Stress

Interventions

Association

Condition Hierarchy (Ancestors)

Occupational Diseases; Stress, Psychological; Behavioral Symptoms; Behavior

Intervention Hierarchy (Ancestors)

Psychotherapeutic Processes; Psychotherapy; Behavioral Disciplines and Activities

Study Officials

• Semra Aslay, MD

  European University of Lefke

  STUDY DIRECTOR

Study Design

• Study Type: interventional
• Phase: not applicable
• Allocation: NA
• Masking: NONE
• Purpose: HEALTH SERVICES RESEARCH
• Intervention Model: SINGLE GROUP
• Sponsor Type: OTHER
• Responsible Party: PRINCIPAL INVESTIGATOR
• PI Title: Ass. Prof. (M.D.)

Model Details: The research is a descriptive study to evaluate the working conditions and job satisfaction of nurses, paramedics, and EMTs working in Northern Cyprus. There are 138 nurses, paramedics, and EMTs working in 112 ambulance services. In the research, a complete census conducted without any sampling, and 132 staff interviewed. Four of the six nurses who were not interviewed were on long-term leave and were not on duty at the time of the study. Two nurses who were not included in the survey stated that they did not agree to participate in the study. The researcher conducted the study by appointment in the work environment between October 20 - November 10, 2016, to the health personnel participants working in 112 Emergency Departments of the Ministry of Health.

Study Record Dates

• First Submitted: November 21, 2019
• First Posted: December 2, 2019
• Study Start: October 20, 2016
• Primary Completion: November 10, 2016
• Study Completion: November 10, 2016
• Last Updated: February 27, 2020

Record last verified: 2020-02

Data Sharing

• IPD Sharing: Will share
• Shared Documents: SAP
• Time Frame: After published there is no ending time frame
• Access Criteria: Paramedic, EMT, and nurses in emergency health care in Northern Cyprus included in the study. In the research, a complete census conducted without any sampling, and 132 staff interviewed.