Is Self-triage by Patients Using a Symptom-checker Safe?
1 other identifier
interventional
2,500
1 country
1
Brief Summary
This is a prospective, non-randomized, no placebo-controlled interventional study. The study aims to assess the safety of the web-based symptom checker SMASS-Triage and its tolerability in terms of incidence of under-triaged self-assessments and the potential risk to be life-threatening or harmful. The patient's self-triage using a symptom checker will be compared with the urgency assessments conducted sequentially by three interdisciplinary panels of physicians (panel A, B and C). The risk assessments will be based on the structured reports generated by the symptom checker and the discharge summaries of the WIC/ED.
Trial Health
Trial Health Score
Automated assessment based on enrollment pace, timeline, and geographic reach
participants targeted
Target at P75+ for not_applicable
Started Nov 2019
Typical duration for not_applicable
1 active site
Health score is calculated from publicly available data and should be used for screening purposes only.
Trial Relationships
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Study Timeline
Key milestones and dates
First Submitted
Initial submission to the registry
August 10, 2019
CompletedFirst Posted
Study publicly available on registry
August 13, 2019
CompletedStudy Start
First participant enrolled
November 21, 2019
CompletedPrimary Completion
Last participant's last visit for primary outcome
May 1, 2020
CompletedStudy Completion
Last participant's last visit for all outcomes
December 31, 2022
CompletedMarch 1, 2023
February 1, 2023
5 months
August 10, 2019
February 28, 2023
Conditions
Outcome Measures
Primary Outcomes (1)
Proportion of self-triage assessed to be a hazardous under-triage
The primary endpoint will be the proportion of self-triage and the according confidence interval assessed by the physicians to be a hazardous under-triage.
Baseline
Secondary Outcomes (1)
Proportion of self-triage with an over- or under-triage
Baseline
Study Arms (1)
Patients
OTHERThe study will be performed at the Walk-in-Clinic (WIC) and Interdisciplinary Emergency Department (ED) of the cantonal hospital of Baden, Switzerland. During their stay at the WIC or ED the patients will be invited to use the triage-symptom-checker SMASS-Triage. In this study, the patient's self-triage using a symptom checker will be compared with the urgency assessments conducted by three interdisciplinary panels of physicians (panel A, B and C). In order to appropriately reflect the complex interaction in medical decision-making, which usually leads to a low inter-rater reliability, the cases assessed to be undertriaged by panel A, are subsequently assessed a second time by two panelist of panel B. Cases which are adjudged to be undertriaged by all panelist (panel A and B), are assessed for a risk to health or life by panel C. The risk assessments of panel C will be based on the structured reports generated by the symptom-checker and the discharge summaries of the WIC/ED.
Interventions
SMASS-Triage is a web-based symptom checker developed by In4medicine Ltd. SMASS-Triage is based on a computerized transparent neural network, which was trained with the evidence of more than 1200 studies and the expertise of various panels of specialists in the field of preclinical medical triage. SMASS-Triage provides digitalized questionnaires of 87 frequent reasons of encounters (e.g. fever, cough, abdominal pain) and their associated red flags. The triage-result of SMASS-Triage encompasses the appropriate time-to-treat (T2T) and the adequate point-of-care (PoC).
Eligibility Criteria
You may qualify if:
- All German-, French-, Italian-, English-speaking patients attending the WIC/ED are eligible.
- Informed Consent as documented by signature ( Informed Consent Form)
- Age 18-years and older
- Capable of judgment
- Not under tutelage
You may not qualify if:
- Patients with an Emergency Severity Index 1
- Leading complaint of the patient can't be found and assessed with the symptom checker
- Patients not being able to use a tablet-computer
- Patients not speaking German, French, Italian or English
- Minors under the age of 7-years
- Patients incapable of judgment
- Participants under tutelage
- Known or suspected non-compliance, drug or alcohol abuse,
- Inability to follow the procedures of the study, e.g. due to language problems, psychological disorders, dementia, etc. of the participant
Contact the study team to confirm eligibility.
Sponsors & Collaborators
- Andreas Meerlead
- Cantonal Hospital of Badencollaborator
Study Sites (1)
Cantonal Hospital Baden
Baden, Aarau, 5404, Switzerland
Related Publications (1)
Meer A, Rahm P, Schwendinger M, Vock M, Grunder B, Demurtas J, Rutishauser J. A Symptom-Checker for Adult Patients Visiting an Interdisciplinary Emergency Care Center and the Safety of Patient Self-Triage: Real-Life Prospective Evaluation. J Med Internet Res. 2024 Jun 27;26:e58157. doi: 10.2196/58157.
PMID: 38809606DERIVED
Study Officials
- PRINCIPAL INVESTIGATOR
Andreas Meer, MD, MHIM
in4medicine Ltd.
Study Design
- Study Type
- interventional
- Phase
- not applicable
- Allocation
- NA
- Masking
- NONE
- Purpose
- OTHER
- Intervention Model
- SINGLE GROUP
- Sponsor Type
- INDUSTRY
- Responsible Party
- SPONSOR INVESTIGATOR
- PI Title
- Medical Director
Study Record Dates
First Submitted
August 10, 2019
First Posted
August 13, 2019
Study Start
November 21, 2019
Primary Completion
May 1, 2020
Study Completion
December 31, 2022
Last Updated
March 1, 2023
Record last verified: 2023-02
Data Sharing
- IPD Sharing
- Will not share