"Impact of a Programme to Improve Interaction Among Professionals on the Management of Task Interruptions"

NCT03786874 | Unknown

• 1 other identifier: RC18_0047
• Study Type: interventional
• Target: 40
• Locations: 1 country
• Sites: 1

Brief Summary

In 2017, all IMPACTT investigators experimented in coordinated manner on multifacet intervention program, proposed by the present research protocol, with 2 teams from healthcare units from the PDL region. This experiment followed collaborative work aiming to raise team awareness on task interruptions. Given the existing data in the literature, the investigators hypothesise that the implementation of a multifacet program focusing on interactions within a team could enable the percentage of task interruptions linked to interactions between coordination functions and healthcare provision activities to be decreased by 33%. This decrease would concern task interruptions that are avoidable, in order to improve healthcare safety and teamwork. Also, the main objective of this project is to measure the impact of a program on the evolution of the characteristics of avoidable task interruptions. The project combines quantitative data (observations, questionnaire) and qualitative data (interviews).

Conditions

Quality of Life

Keywords

Risk management; health & safety; task interruptions; teamwork

Outcome Measures

Primary Outcomes (2)

• proportion of avoidable task interruptions

  Results from Dual Perspectives Method (DPM)

  1 year

• sources and frequencies of task interruptions

  Results from Auto-administered questionnaire (TAA-KH-S)

  1 year

Secondary Outcomes (1)

• prevalence of task interruptions

  1 year

Study Arms (2)

20 teams the first year (G1)

ACTIVE COMPARATOR

control group

Other: Identify work interruptions; Other: Understand work interruptions

20 teams second year (G2)

EXPERIMENTAL

case group with implementation of the multi-unit team accompaniment intervention.

Other: Identify work interruptions; Other: Understand work interruptions; Other: Act to limited work interruptions

Interventions

Identify work interruptions OTHER

estimate baseline characteristics of the collaborative working model (proportion expressed as a percentage)

20 teams second year (G2); 20 teams the first year (G1)

Understand work interruptions OTHER

Team-review of the results of the task interruption and professional representations, identify activities to protect from task interruption

20 teams second year (G2); 20 teams the first year (G1)

Act to limited work interruptions OTHER

Adaptation of organizations; Awareness raising and Coaching for change

20 teams second year (G2)

Eligibility Criteria

• Age: 18 Years+
• Sex: all
• Healthy Volunteers: No
• Age Groups: Adult (18-64), Older Adult (65+)

You may qualify if:

• volunteering healthcare teams from healthcare centres in the PDL region,
• public and private legal statuses;
• with at least one activity in standard medical and/or surgical hospitalisation unit,
• agreeing to take part in the project,
• formalising their commitment to the multifacet program (see section 4),
• including 50 professionals at the most,
• including at least the following professional categories: medical, paramedical, administrative, managerial and medical-technical/psycho-social.

You may not qualify if:

• Healthcare teams who do not belong to a healthcare unit in the PDL region
• Healthcare teams who do not work in a medical and/or surgical hospitalisation unit.
• Paediatric healthcare teams
• Teams that have already been subjected to a methodological support program from one of the co-investigating units on how to manage task interruptions,
• Teams that do not meet the criteria for commitment to the multifacet program
• Teams of more than 50 members
• Teams who do not include the following professional categories: medical, paramedical, administrative, managerial, medical-technical/psycho-social.

Sponsors & Collaborators

• Nantes University Hospital: lead

Study Sites (1)

CHU de Nantes

Nantes, France

Location

Related Publications (1)

• Teigne D, Cazet L, Mabileau G, Terrien N. Task interruptions from the perspective of work functions: The development of an observational tool applied to inpatient hospital care in France The Team'IT tool. PLoS One. 2023 Mar 9;18(3):e0282721. doi: 10.1371/journal.pone.0282721. eCollection 2023.

  PMID: 36893207 DERIVED

Study Design

• Study Type: interventional
• Phase: not applicable
• Allocation: NON RANDOMIZED
• Masking: NONE
• Purpose: OTHER
• Intervention Model: PARALLEL
• Sponsor Type: OTHER
• Responsible Party: SPONSOR

Model Details: Case group: Healthcare teams benefiting first the implementation of the coaching model other (centered round the following steps: identify, understand and act) : just after the first measure Control group: Healthcare teams benefiting first the implementation of the coaching model (centered round the following steps: identify, understand and act) : after the second measure (impact of the device on case group).

Study Record Dates

• First Submitted: December 11, 2018
• First Posted: December 26, 2018
• Study Start: January 1, 2019
• Primary Completion: January 1, 2021
• Study Completion: January 1, 2022
• Last Updated: December 26, 2018

Record last verified: 2018-12

Locations

FR (1)